Skip to main content
Beginning of main content
4.7 out of 5
Exceptional!
See all 12 ebookers Reviews

"Overall excellent!!! " More

By a verified traveller on Fri 23 Feb 2024

Points Of Interest

View all on Map

Enter dates to see availability

Avenue Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€415* Per night/room 25 May - 26 May

Superior Ocean Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Garden Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Savoy Palace - The Leading Hotels of the World - Savoy Signature ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Savoy Palace - The Leading Hotels of the World - Savoy Signature

Everyone (7) Couples (3) Family (1)
5 out of 5
Overall excellent!!!

Posted by on 23 Feb 2024

Was this review helpful to you?
Comment from Hotel Management

24 Feb 2024 by José António Pereira, General Manager

Dear Valued Guest,Warm greetings from the Savoy Palace!We're thrilled to hear that you had an excellent experience overall! Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations during your stay.Thank you for choosing us and for taking the time to share your positive feedback. If there's anything more we can do to make your future stays even better, please don't hesitate to let us know.We look forward to welcoming you back for another excellent experience in the future!Best regards,José António Pereira, General Manager

5 out of 5
Best hotel we've stayed at so far. Very beautiful and has something for everyone. After a week at Savoy Palace we still felt like we didn't fully discover it all. Good reason to come back tho! All the staff were genuinely so friendly, helpful and thoughtful. Really outstanding service and we felt so welcomed everywhere we went. Breakfast was honestly perfect. We truly felt at peace as everything we needed was near and available. However the rooms tend to be on a cooler side even when adjusted to max. heating. That would be perfect in summer but as we were visiting Savoy Palace in January we found the rooms a bit chilly. But I believe that could've been sorted if we've just let them know. This hotel deserves it's five stars and is a hotel I truly want to recommend to everyone! Thanks Savoy team for having us. ❤️

Posted by on 30 Jan 2023

Was this review helpful to you?
Comment from Hotel Management

30 Jan 2023 by José António Pereira - General Manager

Dear Valued Guest, Warm greetings from Savoy Palace!Thank you so much for sharing your kind review and for a very positive recommendation. We are also pleased to learn that our excellent food, gladly cooked by our Chefs, has given your stay an undeniable value. Our staff will definitely be happy to read what you wrote about the service they have provided. It is a joy to receive such wonderful comments from our valued guests.We do hope you will choose the Savoy Palace as «your home away from home» whenever your future travel plans bring you back to Madeira Island. Warmest Regards,

5 out of 5
The staff were amazing, the food was amazing, my room was amazing and breakfast was amazing. My expectations were surpassed and I can't wait to come back again!

Posted by on 21 Nov 2022

Was this review helpful to you?
Comment from Hotel Management

27 Nov 2022 by José António Pereira - General Manager

Dear Valued Guest, Thank you for taking the time to write such a nice review regarding your recent stay at Savoy Palace. We were pleased to read about your great experience at our Hotel and there are no words to describe how flattered our entire team is to hear your compliments about the room and our staff. We take pride in knowing how amazing our breakfast was and that our hotel exceeded your expetations. We hope to see you again in a near future!Warmest regards from the entire Team, José António Pereira - General Manager

5 out of 5
There are beautiful plans or flowers everywhere. The pools are great! breakfast is very good, the skybar has absolutely stunning view! everywhere in the hotel and surrounding are clean and all staffs are so friendly and willing to help! The only annoying thing for me is that when you leave the window open, it’s too loud from outside, all machines and cars! We would love to come back again 😊

Posted by on 12 Oct 2022

Was this review helpful to you?
Comment from Hotel Management

11 Nov 2022 by José António Pereira - General Manager

Dear Valued Guest, Thank you for taking the time to write such a nice review regarding your recent stay and facilities of the Hotel. We are delighted that you have enjoyed your stay with us, particularly regarding to the beautiful flowers, the stunning views and the cleanliness of the hotel and its surroundings.We are also happy that the breakfast was to your satisfaction. Our staff will definitely be happy to read what you wrote about the service they have provided. Customer experience and satisfaction is paramount to us, and your feedback reaffirms the sense of commitment we engage in on a daily basis. We have also taken due note of the loud noises you could hear from your room. Our primary goal is to provide each visitor with a unique experience. It is good to know that we were able to contribute towards a relaxing holiday, for which we would like to thank you for your preference.We hope to see you again in the near future for another memorable stay.Best regards,

5 out of 5
The large swimming pool..plus the roof terrace swimming pool

Posted by on 7 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

24 Feb 2020 by José António Pereira - General Manager

Dear Valued Guest, Thank you very much for the top rating. We highly appreciate your positive feedback and kind comment. Looking forward to welcoming you again soon. Warmest regards from the entire Savoy Palace Team, Jose António Pereira - General Manager

5 out of 5

Posted by on 25 Apr 2024

Was this review helpful to you?
Comment from Hotel Management

27 Apr 2024 by José António Pereira, Diretor Geral

Estimado hóspede,É com grande apreço que recebemos sua avaliação máxima. Agradecemos sinceramente pela confiança depositada na nossa hospedagem.Esperamos ansiosamente pela oportunidade de recebê-lo novamente no nosso palácio e proporcionar-lhe mais uma estadia memorável.Atenciosamente, José António Pereira, Diretor Geral

5 out of 5

Posted by on 2 Feb 2024

Was this review helpful to you?
Comment from Hotel Management

4 Feb 2024 by José António Pereira General Manager

Dear Valued Guest,Greetings from Savoy Palace Hotel on sunny Madeira island! Thank you very much for the high rating and for choosing to stay at our hotel located on the heart of Funchal city.We do hope you will choose the Savoy Palace as «your home away from home» whenever your future travel plans bring you back to Madeira Island. Warmest regards from the entire Team, José António Pereira General Manager

2 out of 5
18 Nächte über Weihnachten & Neujahr und an keinem Tag habe ich mich wirklich als Gast willkommen gefühlt. Der Service ist absolut ungenügend, unfreundlich und unmotiviert. Man fühlt sich eher als Störfaktor, statt als Gast, vor allem beim Frühstück. Von den Kellern wurde man nie begrüsst. Die Köche in der Show-Küche wirkten gestresst, auch wenn keine Leute warten. Die Lust, eine Eierspeise zu bestellen, vergeht einen hier ganz schnell. Eine Bestellung von O-Jus und Cappuccino brauchte zwei Anläufe und eine Wartezeit von mind. 15 Minuten. Teilweise musste man das Zweite nochmals bestellen, da es zu schwierig war, zwei Sachen zusammen zu bringen. Niemand kam auf die Idee, später nochmals nachzufragen, ob man nochmals etwas wünscht, zB. ein Jus oder Kaffee. Housekeeping ist weniger als nichts. 18 Tage wurde der (übrigens unhygienisch fleckige) Teppich NIE gesaugt. Fuseln & Krümel blieben die ganzen Tage mit mir im Zimmer. Die Gläser & Tassen wurden NIE ersetzt, höchstens kurz im Zimmer ausgespült.. nach drei Tagen hatte ich einen Hautausschlag um die Lippen. Äusserst unhygienisch! Ich meldete mein stetig wachsendes Unwohlsein in diesem Hotel. An der Reception war man entsetzt, meine Anmerkungen zu hören und versprach mir, dass sich das Management darum kümmern wird und mir ein Feedback gibt. Nun bin ich wieder zuhause und kein Mensch hat sich vor Ort gemeldet, um die schlechten Dienstleistungen zu besprechen. Mein Fazit: die können das eben gar nicht besser.

Posted by on 8 Jan 2023

Was this review helpful to you?
Comment from Hotel Management

11 Jan 2023 by José Pereira

Herzliche Grüße von Savoy Palace Hotel,Nach unserem Telefongespräch am 8. Januar, möchten wir uns aufrichtig für die Unannehmlichkeiten während IhresAufenthalts entschuldigen.Die Ereignisse, die passiert sind, gehören nicht zu unseren Standards und es is nicht das emotionle Erlebnis, das wir unseren Gästen vermitteln möchten.Wir hoffen, Sie bald wieder im Savoy Palace begrüßen zu dürfen.Mit freundlichen Grüßen

5 out of 5
Hyvä palvelu ja henkilökunta ihan parasta. Siisti ja miellyttävä hotelli. Palaamme jälleen pian!

Posted by on 9 Mar 2022

Was this review helpful to you?
Comment from Hotel Management

10 Mar 2022 by José António Pereira - General Manager

Dear Anu, Thank you very much for your positive feedback regarding our staff service and the hotel cleaning ! Your opinion is highly appreciated. We look forward to welcoming you again in the near future. Warmest regards,

5 out of 5
Das Savoy Palace ist noch nicht ganz fertig, aber als Gast merkt man davon nichts. Es werden rund um das Hotel neue Läden zum Shoppen eingerichtet. Was ganz bemerkenswert ist, ist das es einen Zugang über eine Brücke beim Pool zum Royal Savoy das direkt am Meer liegt gibt. Das muss man aber selber herausfinden. Beide Hotels gehören zur gleichen Gruppe. Unser Zimmer war sehr sauber und gut eingerichtet. Das Frühstück war üppig und bot alles was der Magen vertragen konnte. Das Personal war steht’s freundliche und hilfsbereit. Wir würden das Savoy Palace sofort wieder buchen.

Posted by on 15 Dec 2019

Was this review helpful to you?

Top Trending

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.