18.3.2024 Rafael
Dear JuhaniWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. Near King Cross station, the location is quite convenient, and our staff will do everything they can to give you the best service. Best RegardsRafael
16.5.2024 Rafael
Dear SerainaThank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards,Rafael
16.4.2024 Thay
Hello Fabienne,Thank you very much for taking the time in reviewing your stay and whilst difficult to read, we do appreciate itI do apologise that certain aspects of your stay were so clearly so far from the high standards we both set and normally achieve and will utilise your feedback to further improve our offering.Best regards,
16.3.2024 Thay
Hello Milica,We're really sorry you found our rooms small; they are compact and we try to be transparent with that, with room sizes on all online forums. Small hotels-Big heart! We do believe, that whilst cosy, our rooms provide all the essentials a discerning traveller requires.We are sorry that your room was not clean we will take your comments into consideration. Our customer service is vital to us and we would like all our guests to enjoy optimal care at our hotel and our staff to be as friendly and helpful as possible.Kind regards,Front Desk Team
21.3.2024 Thay
Hello Melanie,Thank you for sharing your experience at Point A.We hope to welcome you back in the future.Best regards,Thay
30.1.2024 Anna
Dear Guest,Thank you for taking the time to complete the survey about your stay at Point A Hotel Kings Cross St Pancras. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.
28.10.2023 Hayden
Dear Jacqueline Thank you for your review, we look forward to seeing you again.Kind regards,Hayden