30.9.2019 Peter
Dear Valued Guest, Thank you for your feedback We do look forward to having the opportunity of being able to welcome you back ‘home’ as and when you next have reason to visit Bali. Until the occasion prevails, With my best regards, Peter Simson General Manager Hilton Bali Resort
25.8.2023 The Hilton Bali Resort team
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to Hilton Bali Resort soon.
23.7.2021 Amit Sakhrani - General Manager
Thank you for taking the time to share your feedback and for giving us a perfect rating. We're looking forward to welcoming you back in the near future. Kind regards,
23.1.2019 Peter Simson
Dear Chris, Thank you for taking the time to share your recent stay experience at the Hilton Bali Resort. While I was happy to receive your thoughts on our resort, please accept my sincere apologies for the inconvenience that you experienced with our rooms. You may be aware that the current property improvement program is part of our great effort to reposition the Hilton Bali Resort to align with the discerning expectations of our future guests. I understand your disappointment and apologise for the unexpected encounter you described during your time with us. We trust this property improvement program will permit us to continue to establish the Hilton brand standards within this beautiful resort, and eventually enhance the overall guests’ experience. Chris, despite your disappointment on this occasion, we would welcome the opportunity to see you back at some point in the future to experience our improved services and facilities. Until your return, Kind regards Peter Simson General Manager Hilton Bali Resort