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Aberdeen Treetops Hotel

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Exterior
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Serves lunch and dinner
Indoor pool, outdoor pool
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Bar
  • Spa
  • Breakfast available
  • Pet-friendly

Explore the area

Map
161 Springfield Road, Aberdeen, Scotland, AB15 7AQ
  • Robert Gordon University
    ‪4 min drive‬
  • Aberdeen Royal Infirmary
    ‪5 min drive‬
  • Union Square Shopping Centre
    ‪7 min drive‬
  • Aberdeen (ABZ)
    ‪21 min drive‬

Room options

Queen Suite Guest Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Queen Deluxe Guest Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Twin Guest Bedroom

  • Sleeps 2
  • 2 Single Beds

Queen Family Guest Bedroom

  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

Queen Guest Bedroom

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Bar (on property)

Malmaison Aberdeen

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (856)
The price is €102
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Malmaison Aberdeen

About this property

Aberdeen Treetops Hotel

Eco-certified hotel with health club and outdoor tennis courts
An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and outdoor tennis courts are on-site.
Aberdeen Treetops Hotel offers 120 accommodations with laptop-compatible safes and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body treatments and manicures and pedicures.
During your stay at Aberdeen Treetops Hotel, you'll be within walking distance of Johnston Gardens. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Just a 2-minute drive from Gordon Highlanders Museum and a few minutes from Johnston Gardens
  • Pets welcome for a fee
Aberdeen Treetops Hotel offers its guests an indoor pool, an outdoor pool, outdoor tennis courts, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A sauna, spa services, and a fireplace in the lobby are also featured at the eco-certified Aberdeen Treetops Hotel. Self parking is free.

This Aberdeen hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Springfields Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Springfields Bar – This sports bar serves lunch, dinner and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Springfields Bar
  • Springfields Restaurant

Things to do

  • 2 outdoor tennis courts
  • Health club
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay, plus a deposit of GBP 15.00 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Pet deposit: GBP 15.00 per stay
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Aberdeen Hilton Treetops
Aberdeen Treetops
Aberdeen Treetops Hilton
Hilton Aberdeen Treetops
DoubleTree Hilton Hotel Aberdeen Treetop
Hilton Hotel Aberdeen Treetops
Hilton Treetops
Hilton Treetops Aberdeen
Hilton Treetops Hotel
Treetops Hilton
Hilton Aberdeen Treetops Hotel Scotland
Hilton Hotel Aberdeen
Aberdeen Hilton
Hilton Treetops Hotel Aberdeen
DoubleTree Hilton Hotel Treetop
DoubleTree Hilton Aberdeen Treetop
DoubleTree Hilton Treetop
Aberdeen Treetops Hotel Hotel
Aberdeen Treetops Hotel Aberdeen
Aberdeen Treetops Hotel Hotel Aberdeen
DoubleTree by Hilton Hotel Aberdeen Treetop

Aberdeen Treetops Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 149 out of 632 reviews
Rating 8 - Good. 242 out of 632 reviews
Rating 6 - Okay. 147 out of 632 reviews
Rating 4 - Poor. 69 out of 632 reviews
Rating 2 - Terrible. 25 out of 632 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
A so-so stay. My dad wanted this break to be special as part of my mum’s birthday and we found our stay to be underwhelming. Firstly, through some research it appears that this hotel is no longer a part of the main Hilton group. This wasn’t communicated to us and caused a little anxiety not knowing if the booking was still valid or not. I called a few days prior to have this confirmed and the staff member on the phone advised we only had 1 night booked instead of 2. I had to explain this wasn’t the case. When we arrived, we completed a form which again had 1 night stay on it. Had to advise that we were staying 2 nights. That felt a bit disorganised. We asked some questions to the check in staff member and went to our room. We had a little look at the facilities and there was pubic hair in the bath. This was pretty unpleasant. There was also blood on the bathroom door. The room was quite dusty, cobwebs and areas where The carpet wasn’t vacuumed. The windows also hadn’t been cleaned and there were clear outlines where someone had written on the window when there was condensation. The beds were comfortable and thankfully they were clean. The breakfast was £13.95 pp and this did not offer good value for money. The ingredients tasted low quality. Particularly the ‘fresh’ juices and baked beans. We were told the night before to pay at the register at the breakfast counter. So we went there and we were looked at like we were aliens with two heads
Stayed 1 night in Feb 2020

6/10 Okay

Hannah

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Room was far too hot!
Stayed 1 night in Feb 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

6/10 Okay

Eamonn

Business traveller
Liked: Cleanliness, staff & service, room comfort
The suite which I ordered and paid in full through Hotels.com, was out of use on arrival and I was informed that because I did not book direct with Hilton, then they can refund any payment. I was moved to a superior room which was not the same, I did receive two free drinks vouchers after complaining.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast disappointing
Found hotel a little over priced. Bar food very good but breakfast was not so. Hot food was at best lukewarm. Porridge cold and lumpy. The staff were excellent.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great with our stay, fab room and fab service from all staff.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all exceptionally nice without pretence ;-)
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Suzanne

Stayed 1 night in Dec 2019

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay. Son enjoyed pool and buffet breakfast. Will hopefully be back soon.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Can do better for 2020
Booked a double room for son, got twin room, service at front end, Sergio was very good. We went for swim sauna just after checking in, when we got in put on tv my son mentioned there was something up with tv bottom left corner, also I dropped my glass from desk when sorting teas maid, back panel of desk was apart with nails showing. Fed this back to reception with photo as we were going out, very apologetic. We didn't get back until after 11 from meal and cinema. Noticed radiator had some dark red liquid substance on it and there was also hair in the bathroom sink. In room next to us had the floor up most of night with their drunken behaviour. Not going deny someone a good night on Hogmanay however this was carnage. I spoke to people next door to keep it quiet for my son. Ten had to call reception and I believe others had to call too as it got unbearable. Give duty manager get due she was no nonsense and told them any more of their nonsense and they were out. Couldn't sleep at all after that. Went to have a bath at @7 and the water was lukewarm at best. We did hazlehead Park run and had breakfast was bang on, I had the Scottish and my son had eggs Benedict. Muffins a bit tough but a very good dish. Swim sauna excellent as. All staff were excellent however I only ended up having about 4 hours sleep and working tomorrow. Need to speak to chambermaids and facilities in simple routine checks. I've stated loads of times at this hotel and normally excellent. Can do better for 2020
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Liked design, layout and decor but bedrooms were quite small and there was a lack of hooks in bathroom .
Stayed 2 nights in Dec 2019

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back.
Hot cookies on arrival, comfortable and friendly staff. Happily used pool with our 1year old. I did fall coming out of the ladies shower in the pool area. Staff were very helpful though.
Stayed 1 night in Dec 2019

8/10 Good

Shanmuganathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay but far away from shops
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

chris

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Basic not a Hilton level hotel
Not so good no restruant open so only pub food which was very busy. Room was not worth the price, luke warm bath water, bathroom was not that clean a lot of rust around bathroom fixing. This was a higher priced room yet it was situated downstairs at the back i assume near the boiler or something as there was constant huming or buzzing all night,
Stayed 1 night in Nov 2019

4/10 Poor

Mr J

Business traveller
Disliked: Staff & service
Stayed 1 night in Nov 2019

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice , romantic hotel.
Perfect place , very romantic, very small room, minimum breakfast not consistent with the hotel, all hotel services was excellent.
Stayed 1 night in Nov 2019