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Novotel Abidjan Plateau

4.0 star property

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Photo gallery for Novotel Abidjan Plateau

Fitness facility
Front of property
Sports facility
Premium bedding, minibar, in-room safe, desk
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
10 Avenue du Général de Gaulle, Abidjan, 01BP 3718
  • Stade Felix Houphouet-Boigny
    ‪2 min drive‬
  • Marché de Treichville
    ‪3 min drive‬
  • Marché de Cocody
    ‪7 min drive‬
  • Abidjan (ABJ-Felix Houphouet-Boigny Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double Bed, River View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed, River View

  • Lake view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Twin Room

Junior Twin Room | Premium bedding, minibar, in-room safe, desk

Junior Twin Room

  • Lake view
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

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About this property

Novotel Abidjan Plateau

Family-friendly hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Novotel Abidjan Plateau offers 258 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel Abidjan Plateau, you're just a quick walk from Central Mosque. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at N'Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Within a 15-minute walk of Central Mosque and La Pyramide
Novotel Abidjan Plateau offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel Abidjan Plateau. Free self parking is available. A complete renovation of Novotel Abidjan Plateau was completed in January 2016.

This Abidjan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
N'Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • N'Restaurant

Things to do

  • Arcade/game room
  • Designer stores
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,413 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Abidjan Novotel
Novotel Abidjan
Novotel Hotel Abidjan
Novotel Abidjan Africa
Novotel Abidjan Hotel
Novotel Abidjan
Novotel Abidjan Plateau Hotel
Novotel Abidjan Plateau Abidjan
Novotel Abidjan Plateau Hotel Abidjan

Novotel Abidjan Plateau Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 203 reviews
Rating 8 - Good. 86 out of 203 reviews
Rating 6 - Okay. 36 out of 203 reviews
Rating 4 - Poor. 24 out of 203 reviews
Rating 2 - Terrible. 7 out of 203 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Royce

Stayed 3 nights in Dec 2024

6/10 Okay

Adele

Room service was terrible
Stayed 2 nights in Dec 2024

6/10 Okay

Jeffrey

Stayed 2 nights in Dec 2024

4/10 Poor

Raheel

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Overall its an average hotel
Stayed 2 nights in Dec 2024

8/10 Good

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Abidjan
USed as a base for work locally. Rooms comfortable and staff excellent
Stayed 7 nights in Oct 2024

4/10 Poor

christophe

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Abdishakur

Liked: Cleanliness, property conditions & facilities
Very outstanding
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
I hoped for better
No so good experience. Poor service from housekeeping and reception. For the price of the hotel, at least the food and fruits should be fresh.
Stayed 12 nights in Apr 2024

8/10 Good

Pren Tsylia

Liked: Cleanliness, staff & service
good location, nice food options.
Stayed 3 nights in Apr 2024

4/10 Poor

Francis

Stayed 2 nights in Jan 2024

6/10 Okay

TIASSE HAMED

Liked: Cleanliness, amenities, property conditions & facilities
Quiet , beautiful place but the staff has to be more courteous and professional
Stayed 1 night in Dec 2023

10/10 Excellent

fci

Stayed 1 night in Nov 2023

10/10 Excellent

Alain

Stayed 2 nights in Oct 2023

4/10 Poor

Ifeanyi

Business traveller
Disliked: Staff & service
I have never kept a review on any site and this will be my first. I have stayed at Novotel like 3 times now and this time he staff were rather absent minded. from I have 2 bookings please do not allow my room lapse and the staff did not do it . The keys lapsed and came in from the bank and the key lapsed and it took the intervention of 2 laptops to open the room -Mind you I had to go back to the bank and missed the appointment a I could not pick the document quickly. Also the TV went out so many times and it took me going to the service desk twice to remind them each time. Requested to speak to a Manager one night there was no Manager , no Supervisor and the next day dropped my number for a manager to call. Guess what No Manager called. I just realised that the service was tacky. and I spent 10days going through this. I really was not happy and not sure next time around I will be staying at Novotel Plateau in Abidjan.
Stayed 8 nights in May 2023

10/10 Excellent

Edem

Liked: Cleanliness, staff & service, property conditions & facilities
Good place with an awesome river front view, helpful staff especially Kwaoku. I
Stayed 3 nights in Apr 2023

8/10 Good

kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel Le plateau
Nice hotel . Nice bar and restaurant area. Service at reception is slow so don’t leave checkout for the last minute . Most of the staff are generally pleasant. No decent restaurants within walking distance so you have to grab a taxi or eat at the hotel . Lovely views if you have river facing .
Stayed 4 nights in Dec 2022

8/10 Good

Phil

Business traveller
Liked: Cleanliness
Hotel is in the Plateau an old part of town and mostly offices surrounding the property so after 5pm the entire area is dead. Nothing is open including the weekend. Unless you know Abidjan well enough to venture out by Yango or Uber. Local taxis are plentiful but look shady and vehicles look dirty and unsave. Food in hotel is ok. Breakfast buffet is the same everyday. It gets boring after day 2. Rooms are clean and adequate. Wifi sucks though. Keeps dropping.
Stayed 12 nights in Sep 2022

6/10 Okay

NEIL

Business traveller
Disliked: Staff & service
The hotel itself is quite nice and the rooms are comfortable. Wifi is only strong on the ground floor, and the food was average at best. However The gym is good and so is the pool.
Stayed 6 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disappointing
We were offered an upgrade on check-in, which it later turned out was much more expensive than originally explained. However, we had already committed by this point so proceeded under the illusion the upgrade would be significant. However, it was negligible. The complementary minibar was not restocked at all, the view that was meant to be an improvement was uninspiring, and the room was not bigger than the original. Overall, a disappointment.
Stayed 4 nights in Jun 2022

8/10 Good

Louize

Stayed 5 nights in Mar 2022

8/10 Good

Pungu

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like Novotel because of the approximately in town and other cities in the capital cite
Stayed 2 nights in Mar 2022

6/10 Okay

Samuel B

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
my wife and I stayed here for about two weeks. It is a pretty nice hotel and centrally located. The entire staff especially at the bar lacked good customer service. We had two prices for the same tea and bread. One order at about $5.00 and the order at about $9. Same for cocktail my wife ordered. This time price was consistent but one was a mix of pineapple, orange, and passion while another bar tender told us we could only have pineapple, orange, or passion. The internet connection was very bad on the 8th floor where we stayed. This may be just the 8th floor as the reception area has excellent internet service. Many guests came down at the reception to work. We believe for better internet service. The hotel is also very expensive relative to food and drinks. We did not have breakfast, lunch, or dinner at the hotel since they were very expensive. Buffet breakfast about $25 per person and lunch about $50 per person. But thank goodness the hotel is centrally located so many nearby coffee shops and restaurants have very low or reasonable prices. The security is excellent and the security company has professional, very trained and excellent staff both the outside security and those inside. It is a very nice hotel apart from the bad customer service and the very high prices for food and drinks.
Stayed 11 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2022

10/10 Excellent

Inoussa

Liked: Staff & service, amenities, property conditions & facilities
Stuff are very welcoming
Stayed 3 nights in Dec 2021

6/10 Okay

Cheikh, Amherst

Disliked: Staff & service
The room was very nice. The reception was professional. However, when I requested luggage assistance on the day I was checking out, I was told that assistance was on its way. I waited for 10 minutes then called again, no answer. I had to go downstairs and ask for a luggage rack. The second issue is that the hotel claims to provide airport service. Not completely true. The service only runs for limited hours in the evening. That needs to be disclosed up front.
Stayed 1 night in Dec 2021