6/10 Okay
Mr. Sean
Business traveller
16 Dec 2024
Liked: Cleanliness, staff & service
Not impressed
Staff were accommodating and the chief put in extra effort to make items that we were told were not available, staff also got my shirt laundered for me before my flight the next day. However good the service was, the rooms are tightly put together, small, but comfortable. The hotel is over priced for the size of the rooms. Breakfast is a joke, not much there.
The manager gave me his word on processing a payment to a provider for me at a cost, I paid them the sum and the transaction was supposed to be completed 2 days later, but it was not. 3 days later I called the manager and he told me it would be done end of day that day. Shortly later he called me and said it will be done the following week, 5 days later! They are holding my money and not moving it to the person it needed to go to because they said they had to wait for their book keeper. This is not professional.
Mr. Sean
Stayed 1 night in Dec 2024