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Hotel Hacienda Maria Eugenia Acapulco

3.0 star property

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Photo gallery for Hotel Hacienda Maria Eugenia Acapulco

Outdoor pool
Reception
Family Sextuple | Iron/ironing board, free WiFi, bed sheets, wheelchair access
Front of property – evening/night
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
176 Av. Costera Miguel Aleman, Colonia Fraccionamiento Magallanes, Acapulco, GRO, 39670
  • Diana the Huntress
    ‪4 min walk‬
  • Condesa Beach
    ‪5 min walk‬
  • Papagayo Beach
    ‪18 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪32 min drive‬

Room options

View all photos for Family Quintuple

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Family Quintuple

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Family Sextuple

Family Sextuple | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Family Sextuple

  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Hacienda Maria Eugenia Acapulco

Family-friendly hotel with spa services and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, spa services and a children's pool.
Hotel Hacienda Maria Eugenia Acapulco offers 64 air-conditioned accommodations, with free toiletries. LCD televisions come with cable channels.

Bathrooms include a shower. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Hacienda Maria Eugenia Acapulco, you're just a quick walk from Condesa Beach. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, meeting rooms and a lift
  • Just a 5-minute walk from Condesa Beach and a 5-minute drive from La Quebrada Cliffs
Hotel Hacienda Maria Eugenia Acapulco offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Hotel Hacienda Maria Eugenia Acapulco.

This 3-star Acapulco hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to noon.
Maria bonita – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 189 for adults and MXN 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maria bonita

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 189 for adults and from MXN 95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hacienda Maria Eugenia Acapulco
Hacienda Maria Eugenia Acapulco
Hacienda Maria Eugenia
Hotel Hacienda Maria Eugenia
Hotel Hacienda Maria Eugenia Acapulco Hotel
Hotel Hacienda Maria Eugenia Acapulco Acapulco
Hotel Hacienda Maria Eugenia Acapulco Hotel Acapulco

Hotel Hacienda Maria Eugenia Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 184 reviews
Rating 8 - Good. 48 out of 184 reviews
Rating 6 - Okay. 33 out of 184 reviews
Rating 4 - Poor. 13 out of 184 reviews
Rating 2 - Terrible. 15 out of 184 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Nora

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First, there are no locks on the door, just a fastener which allows the door to crack open. This made me feel unsafe at night since the hotel is pretty open to the public. Second, the beds are the old spring-type and they had hills and bumps, it was hard to fall asleep. Lately, the wifi signal does not penetrate the room. The only place I was able to connect was right at the door or outside in the hallway.
Stayed 3 nights in Jun 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

4/10 Poor

Moisés Enriqueno

Travelled with family and small children
Disliked: Cleanliness
This property didn’t provide hand soap hot water is limited, at time of reservation said property parking is available the reality wasn’t true.
Stayed 1 night in Jan 2024

8/10 Good

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

J Crisol

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2021

8/10 Good

julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot.
Tried this modest hotel a couple times, good enough for the price, lots a stores and restaurants to walk to. Great location.
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel was unique rustic and old but dated. Communication was difficult, had to pay extra for fridge, hot plate and dishes. No hair dryer and the pool was mediocre, not enough lounge chairs but very busy on the week ends and way to noisy. You could hear through the walls.
Stayed 21 nights in Feb 2020

6/10 Okay

Brian, San Francisco

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It's in the city center and the room rates are very economical. However, my bathroom smelled of sewer gas!
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great ! Right in the center of Acapulco. Clean. Great pool !
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 14 nights in Jan 2019

8/10 Good

Xochi

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Luis Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia
Stayed 1 night in Nov 2024

6/10 Okay

Roberto

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Instrucciones descuidadas Regadera sin agua caliente
Stayed 2 nights in Nov 2024

6/10 Okay

Argelia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Deben mejorar las camas y el agua en las regadera
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities
falta mantenimiento al hotel lugar limpio, excelente agua caliente muy buena ubicación
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y accesible.
Stayed 3 nights in Aug 2024

6/10 Okay

Roberto

Business traveller
No tienen agua caliente y cuando te bañas el agua no está fría, está helada. No sé ven bien todos los canales de tv de paga. Todo lo malo que tienen es por el huracán OTIS, lo cual no es cierto.
Stayed 2 nights in Sep 2024

2/10 Terrible

Luis armando

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel esta deteriorado, le falta mantenimiento. Se ve muy diferente a las fotos que tiene la aplicacion. No tiene spa ni estacionamiento como lo anuncian. En la habitacion no cerraba la puerta del baño, no funcionaba la tv, ni el baño. Cada que le jalaba al baño tenia que estar acomodando el sapo para que no se callera el agua, no tenia telefono y habia que estar bajando a recepcion cada que necesitaba me ayudaran con la tv u otra cosa. La caja de seguridad solo en recepcion. En la noche habia huespedes muy ruidosos que no dejaban dormir ni descansar. En la comida los frijoles estaban agrios. No recomiendo el hotel, es caro para el servicio que dan.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024