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Las Torres Gemelas Acapulco

3.0 star property

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Photo gallery for Las Torres Gemelas Acapulco

Sun deck
Family Room | View from room
View from property
On the beach
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Costera Miguel Aleman 93, Acapulco, GRO, 39360
  • Diana the Huntress
    ‪11 min walk‬
  • Condesa Beach
    ‪12 min walk‬
  • Papagayo Beach
    ‪10 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, individually decorated, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, minibar, individually decorated, iron/ironing board

Family Quadruple Room

  • 48 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Family Room

Family Room | View from room

Family Room

  • Partial sea view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Quadruple Room Standard With Partial Sea View

1 bedroom, minibar, individually decorated, iron/ironing board

Quadruple Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Single Sofa Bed, 1 Double Bed and 1 Single Bed

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About this property

Las Torres Gemelas Acapulco

Family fun on the beach, with outdoor pool, near Condesa Beach
Spend the day playing on the beach then return to dine at one of Las Torres Gemelas Acapulco's 2 restaurants.
Las Torres Gemelas Acapulco offers 600 air-conditioned accommodations with minibars and free toiletries. Rooms open to balconies. Each accommodation is individually decorated. Accommodation at this 3-star hotel has kitchenettes with kitchenware and utensils and dishwashers. Bathrooms include a shower.

This Acapulco hotel provides complimentary wireless Internet access. 32-inch plasma televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Las Torres Gemelas Acapulco, you're just a quick walk from Icacos Beach. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • For dining with ocean views, stop by VistaMar, one of the property's 2 restaurants
  • Full breakfast served weekends for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 6 minutes by car from La Quebrada Cliffs and 6 minutes from Condesa Beach
There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. A computer station is on site and WiFi is free in public spaces. Las Torres Gemelas Acapulco offers its guests an outdoor pool and a children's pool. A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly Las Torres Gemelas Acapulco. For a fee, parking is available.

This 3-star Acapulco hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
VistaMar – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Snack Bar La Cabana – This beachfront restaurant only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 110 per day)

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 210 for adults and MXN 120 for children
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Snack Bar La Cabana
  • VistaMar

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Las Torres Gemelas Acapulco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 210 for adults and from MXN 120 for children
  • Valet parking fee: MXN 110 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Las Torres Gemelas
Las Torres Gemelas Acapulco
Las Torres Gemelas Hotel
Las Torres Gemelas Hotel Acapulco
Las Torres Gemelas Acapulco Hotel
Las Torres Gemelas Acapulco Hotel
Las Torres Gemelas Acapulco Acapulco
Las Torres Gemelas Acapulco Hotel Acapulco

Las Torres Gemelas Acapulco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 312 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 105 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness
Excellent customer service, early check in available, great location and great hotel, thanks.
Stayed 1 night in Dec 2024

2/10 Terrible

Jesus, Lake Park

Stayed 4 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place
Great view from the 27th floor but only 2 unairconditioned elevators were working so it took awhile to get to and from room. We did have a maid let herself into our room a few hours after we checked in. I don’t know what she was looking for but she left when she saw us inside the room
Stayed 2 nights in Nov 2024

8/10 Good

david

Liked: Cleanliness, property conditions & facilities
Was good
Stayed 3 nights in Nov 2024

8/10 Good

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonito, muy bien ubicado, pero le falta mantenimiento
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo, Cancún

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Jose Braulio, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t that the description said but it is ok
Stayed 6 nights in Sep 2024

4/10 Poor

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unprofessional, dirty roms,food and drinks overpricing
Stayed 2 nights in Sep 2024

4/10 Poor

evelia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We did like the views stunning. The bathroom neede a lots of service. The staff was not very pleasant and the service as well other then that everything else war great
Stayed 4 nights in Sep 2024

6/10 Okay

JOSE, GARDENGROVE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beachfront view is 5 stars. Location is great many restaurants to dine in. Super clean hotel overall and the pools were my favorite spot. The only takeaway is parking lot is limited and parking spaces are narrow.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just didn't like the beach wasnt wheelchair accessible thru the pool area
Stayed 3 nights in Jul 2024

8/10 Good

Pamela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and maybe food options around
Stayed 3 nights in Jul 2024

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elevators are down somedays but they try to work on the problem by having staff attend to elevator on reception floor. However, going back down can be a huge hassle- especially if you’re on a top floor. Shower head was completely ruined, water spraying in all directions. Lights for bathroom mirror would turn on but would dim completely out within a few seconds. Not much amenities but store/restaurants connected was of great convenience. Pretty view from balcony with the occasional stingrays sighting! Overall an average ok stay.
Stayed 2 nights in Jul 2024

2/10 Terrible

BRENDA

Stayed 3 nights in Jun 2024

8/10 Good

JUAN

Liked: Cleanliness, property conditions & facilities
No towels in room when checked in, next day they did service picked up dirty towels but did not leave any towels again had to call for them
Stayed 2 nights in May 2024

4/10 Poor

Mateos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing nearby
Stayed 3 nights in Apr 2024

8/10 Good

Lucely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Faby

Stayed 3 nights in Apr 2024

6/10 Okay

Faby

Travelled with family, Travelled with family and small children
Liked: Staff & service
The first rooms we got were old. It had old appliances and in one room there was a big puddle of water and it smelled like fish. The good thing was that they were able to give us different rooms.
Stayed 3 nights in Apr 2024

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 5 nights in Apr 2024

2/10 Terrible

Kenny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Was a beautiful view from the hotel just not too much to explore walking wise
Stayed 2 nights in Apr 2024

10/10 Excellent

Lacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing. Just long wait for elevators and check in.
Stayed 2 nights in Mar 2024

6/10 Okay

GPM

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the ocean view.. staff service the are confuse they maje ypu sing so many unnecesary paper work for everything you do they need to work in do improments in te property is very old and is nt related with the clima event they still have room key a regular key no electronic key wich is not cnlofortable they need to work hard t9 compete with other places in mexico.
Stayed 1 night in Mar 2024