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Crystal Palm Hotel

4.5 star property

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Photo gallery for Crystal Palm Hotel

Staircase
Outdoor pool, pool umbrellas, pool loungers
Executive Suite | Down duvets, minibar, in-room safe, desk
Lobby lounge
Sun deck

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Room service
  • Bar
  • Gym

Explore the area

Map
4 Street-Tesano, 14th South Loop-Tesano, Accra
  • Achimota Mall
    ‪6 min drive‬
  • University of Ghana
    ‪9 min drive‬
  • Accra Mall
    ‪9 min drive‬
  • Accra (ACC-Kotoka Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Down duvets, minibar, in-room safe, desk

Executive Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Down duvets, minibar, in-room safe, desk

Executive Double Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Down duvets, minibar, in-room safe, desk

Standard Single Room

  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Down duvets, minibar, in-room safe, desk

Double or Twin Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Northwold Hotel

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
3.0 out of 5, (10)
The price is €32
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Northwold Hotel

About this property

Crystal Palm Hotel

Suburban hotel with free breakfast and free airport shuttle
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Crystal Palm Hotel offers 70 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 21-inch plasma televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Accra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Crystal Palm Hotel, you'll be close to University of Ghana. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • 9 minutes by car from University of Ghana and 9 minutes from Accra Mall
  • Free airport shuttle service
Crystal Palm Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. The luxury Crystal Palm Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4.5-star Accra hotel.

Guests are served a free continental breakfast daily.
Crystal Palm Restaurant – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Crystal Palm Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Crystal Palm Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Palm Accra
Crystal Palm Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel Accra

Crystal Palm Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 15 out of 33 reviews
Rating 4 - Poor. 6 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jimmy, Los Angeles California

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel
The hotel staff was very good. The room is small I& bed was small. Not close to any malls or stores
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ben, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nonplussed
I would only recommend this hotel if you have a car and are in and out of the hotel and not at all looking to stay longer than a few hours. Otherwise, pay the extra money and choose something a little better !

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for !
Nothing at all special. The area is so quiet at night with nothing around there at all. Fortunately taxis do stop by to rescue you if needed.

8/10 Good

norma, hedgesville,wv

Liked: Cleanliness, staff & service, room comfort
Ok hotel
The dining room hostess was very sweet and kind. Very nice person. Bathtub wad in a little downhill so when I took a showerthe water ran out of the tub. It was a very nice place to stay. I will stay there again.

6/10 Okay

ibka, accra

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Greater Accra hotel
Unless willing to pay a premium price in Ghana for a hotel room, expectations should be realistic. This hotel (note there are two locations about a block apart; I was in #2) was quite good in comparison to most comparable hotels in other parts of Ghana. I was happy to return to this hotel at the end of my tour of the country. By developing country standards, it was clean, regularly had hot water, the air conditioner worked well, and the staff were generally accommodating. The internet connection was good, though, understandably, at times the server was slow to load pages. The hotel is located in Tesano, a sort of suburb of Accra, which is close to the airport (20 minutes in light traffic; 45-60 during rush hour). The area is sparse as far as things to do, but has some shops to meet basic food and drink needs. It's a fairly quiet section of the city, set in a mostly residential area. If going to Ghana, note that getting an MTN SIM card will allow you to receive incoming calls from the US (and possibly Western Europe?) for free.

6/10 Okay

N Nathan, London

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
In Accra hotel prices are expensive probably due to a lack of available rooms. This hotel is quite clean but there were a lot of shortcomings- eg leak from the bath, shower curtain wraps around the person who is taking a shower, safe not working, light not working etc.

6/10 Okay

Winemaker

Liked: Cleanliness, room comfort
Least expensive pool in Accra
Nice staff. The pool is old but swimmable. There is a pool bar with a limited drink menu, but in Ghana you mainly drink beer. Only the Executive rooms have balconies not all rooms as advertised, but that's okay if the power goes off. The emergency generator storms the balconies. Our bathroom was clean, but had a smell of sewer gas, but an open window took care of it. Rooms are large and comfy. Not a bad budget hotel. The local market around the corner sells bottled water cheap.

6/10 Okay

American senior, USA (West Coast)

Liked: Staff & service
Disliked: Property conditions & facilities
A single man's thoughts
Very helpful staff. Had to change rooms due to lack of shower curtain in Room 303, however. Insufficient hot water for full shower. Would be nice if pool had a shallower end connected to the deeper waters. Didn't find any real interesting activity within walking distance of hotel.

10/10 Excellent

Denies

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Bryon, Nevada

Disliked: Staff & service
Don't stay here
Terrible food and food service. The staff does not understand how to take instruction and the food is all the same.

8/10 Good

Eric, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very good service, quiet, confortable, safe. I recommend it. Very functional and reasonably priced.

6/10 Okay

Abiodefi

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

John, Cornwall England

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Daniel, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was benerally OK
I didnt give the maximum of 5 because there were two problems: 1. The phone number indicated in the reservation confirmation was wrong! I couldn't inform the hotel on the arrival that the aircraft came earlier. Nobody from the hotel was there. I had to pay the taxi for the hotel. 2. Internet access in the hotel was not always perfect. Sometimes I had to insist to have the connection.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crystal Palm Hotel
Nice and Cozy. Staff are warm and courteous. location is not exactly central but pretty serene and relaxing

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrendous
not my cup of tea!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Wifi ( internet) in camera inesistente. Acqua calda camera: per fortuna che siamo in Africa è le temperature permettono la doccia anche fredda. Pulizia della camera ottima. Colazione ; adatta per chi cura la dieta dimagrante.
Stayed 5 nights in Nov 2017

8/10 Good

Jahn Petter, Tromsø

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent for work.
This hotel is in Tessano north of Accra centre. It is a very quiet area. It takes about 20 min downtown with a taxi. The price is reasonable, internet is working and the staff is friendly. The area is exellent for a morning stroll, there is a local market 10 -15 min walk from the hotel. A good place to stay for work. There are local shops nearby selling water and snacks.

4/10 Poor

Mikael Brink, Sverige

Liked: Cleanliness
OK vistelse avsides i Accra
Ok om man har business i närheten. Inget gym, svajig el, svajigt internet, poolen var nog inte rengjord på månader. Ok bar och service men inget märkvärdigt. Hård säng, dåligt tryck iduschen. Funkade för min vistelse men tyvärr inte värt priset i min mening.

6/10 Okay

Verified traveller

Liked: Cleanliness
für Kurzaufenthalte geeignet
Bin zum zweitenmal für eine Nacht in diesem Hotel gewesen. Die Ankunftszeit der Flüge aus Europa liegt immer in den Abendstunden, dadurch ist eine Weiterfahrt nach Kumasi (Wohnort meiner Tochter) erst am nächsten Tag möglich. Das Hotel ist sauber, hat einen abgeschlossenen Hof (wichtig) mit Parkplätzen und bietet ein ordentliches Frühstück. Leider war der Pool - wegen Wassermangels - dieses Mal nicht befüllt.