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Grand Eliana Hotel Conference & Spa

4.0 star property

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Lobby
Indoor pool
Standard Single Room | Premium bedding, minibar, in-room safe, desk
Executive Suite, 1 King Bed, Kitchen | Jetted bathtub
Executive Suite, 1 King Bed, Kitchen | Private kitchenette | Fridge, coffee/tea maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
1000 Churchill Avenue Piazza, At Wawel Intersection, Addis Ababa, 1103
  • National Museum of Ethiopia
    ‪3 min drive‬
  • Addis Ababa Stadium
    ‪3 min drive‬
  • African Union Headquarters
    ‪5 min drive‬
  • Addis Ababa (ADD-Bole Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 5 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchen

Executive Suite, 1 King Bed, Kitchen | Private kitchenette | Fridge, coffee/tea maker

Executive Suite, 1 King Bed, Kitchen

  • 88 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Grand Eliana Hotel Conference & Spa

Central hotel connected to a shopping centre in Addis Ababa with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle and a free manager's reception. Other amenities include 2 bars/lounges, a health club and 2 coffee shops/cafes.
Grand Eliana Hotel Conference & Spa offers 80 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Swedish massages and manicures and pedicures.
With your stay at Grand Eliana Hotel Conference & Spa, you'll be connected to a shopping centre and within walking distance of St. George's Cathedral. You'll find features such as free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy international cuisine at Degeman and Arada Soho, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 13 minutes on foot from St. George's Cathedral and a 1-minute drive from Friendship Park
  • Free airport shuttle service
Grand Eliana Hotel Conference & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. A sauna, spa services, and a terrace are also featured at the business-friendly Grand Eliana Hotel Conference & Spa. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Addis Ababa hotel.

The hotel hosts a free manager's reception daily.
Degeman and Arada Soho – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Degeman and Arada Soho

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 20 for children
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
Grand Eliana Hotel Conference & Spa offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eliana Hotel Addis Ababa
Eliana Addis Ababa
Eliana Hotel
Grand Eliana Conference & Spa
Grand Eliana Hotel Conference Spa
Grand Eliana Hotel Conference & Spa Hotel
Grand Eliana Hotel Conference & Spa Addis Ababa
Grand Eliana Hotel Conference & Spa Hotel Addis Ababa

Grand Eliana Hotel Conference & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 66 reviews
Rating 8 - Good. 31 out of 66 reviews
Rating 6 - Okay. 16 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 14 nights in Nov 2024

8/10 Good

Hailu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally located in the prime area of the piazza neighborhood with easy access to transport and amenities. Staff are extremely friendly, helpful and ready to meet your needs at any cost. The hotel room and all accessible areas are spotlessly clean. Buffet style breakfast is provided at a cost with an option to order from a menu. The food is decent with a fairly reasonable price but it is not first rate. They used to have rooftop bar and restaurant but was unfortunately unavailable for unknown reasons during my stay. Plus, one out of the two elevators was out of service all the time and was a cause for some inefficiencies in several respects. Overall, it is a fabulous hotel and I'd certainly recommend it to others but the hotel must also improve its efficiency to provide services that match its status as a world class hotel.
Stayed 11 nights in Sep 2024

8/10 Good

Beekam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Sep 2024

6/10 Okay

Kebede

Ride to airport was unavailable after waiting over 2:00 hours,That was a big problem and inconvenient. Room service delay beyond expectations,too much waiting time
Stayed 3 nights in Sep 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is located in a key area which is more attractive for visitors. All Staff are very polite and helpful. The breakfast is beautiful has a lot of options, rooms are clean and the small touch of dressing gowns and slippers are excellent. What my family and I would comment on for improvements are the fixtures need to be checked and fixed eg the light in our room was flickering and we had to unplug the whole thing, the shower in one of the rooms did not have the hot water working and when it did work it had no power at all, the towels need changing (they are clean but very old). Apart from that the hotel and staff are excellent.
Stayed 2 nights in Aug 2024

6/10 Okay

Alex, Fort Collins

Business traveller
Liked: Cleanliness, staff & service
This hotel has clearly seen better days, despite how it presents itself online. There seemed to be a lot of things lacking in upkeep or repair. A prime example is when I was inadvertently locked out on the balcony of my room for several minutes because the door handle broke off. The staff were overall friendly and accommodating, but there seemed to be a lack of communication from the beginning of my stay, and things falling through the cracks. Myself and several others did not have towels when checking in, or were not replaced after the dirty ones were taken. The airport shuttle is nice, but took almost an hour for it to pick me up at Bole, despite advance arrangements. Upon arrival it was not communicated to me where the bar or restauraunt(s) were, when they were open, when breakfast was available, where the pool was, etc. I had to figure this out on my own, and even then communication was severely lacking. For instance, I went up to the beautiful top-floor bar, but there were no staff around! After I was told were to find the restaurant and assured that it was open, the staff informed me that I could not be served because they were turning over the place, and not given any indication about where and when I could get food. The location of the breakfast buffet was changed on a day to day basis, was frequently out of coffee. The food quality was overall just okay. Despite all of this, the staff were friendly and helpful when pressed, the showers hot, and the bed comfy.
Stayed 4 nights in Jul 2024

8/10 Good

Yehenew Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are good, however the bed and other amenties need to be replaced.
Stayed 4 nights in Jul 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Everything in this hotel seems to be broken down. From light switches to bulbs. My room had very little lighting. They tried to charge me $20 because I arrived early on the checking date and was allowed on the house. Nobody communicated this the extra charge when I was being allowed into the room.
Stayed 4 nights in Jul 2024

10/10 Excellent

Moges, Aldie

Liked: Cleanliness, staff & service, amenities
Prime location .
Stayed 2 nights in Mar 2024

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where as the lounge is kept clean, the rooms leave much to be desired.
Stayed 6 nights in Dec 2023

10/10 Excellent

Rita

Stayed 1 night in Dec 2023

8/10 Good

Samson

Travelled with family
Liked: Cleanliness
Hot water not working and WiFi is slow.
Stayed 7 nights in Sep 2023

6/10 Okay

ASRES

Travelled with family
Disliked: Cleanliness, room comfort
Not so Good
Stayed 1 night in Sep 2023

6/10 Okay

ASRES

Disliked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Mesker, Miami

Liked: Staff & service, property conditions & facilities
nice hotel, with a good breakfast and gym facilities - shopping mall is adjoined to hotel - helpful staff at checkin and restaurant
Stayed 1 night in May 2023

10/10 Excellent

Getahun, Alexandria

Stayed 1 night in Jul 2022

8/10 Good

Issa, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
It’s ok but needs maintenance on some minor things in the room I had stayed
Stayed 1 night in Jan 2022

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good people poor product
We had problems with no hot water for several days because of electrical/generator problems, WiFi was almost nonexistent, and we could not get into our safe. Everyone was very nice and tried to help but this property needs some care and upkeep.
Stayed 8 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer services. No internet connection for few days.
Stayed 6 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and Comfort Stay in Eliana
It was amazing business trip and amazing about hotel stay and comfort travel also, but It was my business trip and far away from my meeting place and rest of the extended stay in other one.
Stayed 6 nights in Feb 2021

10/10 Excellent

Aymeric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surprisingly good for the price
Surprisingly nice, very good spa, just the restaurant is average and the breakfast quite limited. but the hotel is also quite cheap, so cant complain!
Stayed 2 nights in Nov 2020

8/10 Good

stuart

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel needs TLC
The staff are very friendly and helpful but the hotels needs an upgrade. They are doing some construction work etc, so hopefully when it is finished the standard will have improved.
Stayed 3 nights in Nov 2020

8/10 Good

Yordanson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly, helpful and spoke English. The hotel restaurant was always open. We always felt safe ad were very happy with the facilities. The gym was great too.
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, pool and gym excellent. service overall good but somewhat inconsistent. Breakfast and food good, however selection limited and basics such as pasta not available at times.
Stayed 12 nights in Jun 2019