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Grosvenor Hotel Adelaide by Accor

3.5 star property

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Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Single Beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Sports facility
View from property
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Convention Centre
    ‪3 min walk‬
  • Rundle Mall
    ‪8 min walk‬
  • Adelaide Oval
    ‪10 min walk‬
  • Adelaide, SA (ADL)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds

  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 2 Single Beds

  • 20.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 1 Queen Bed

  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • City view
  • 40.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Room, 1 Queen Bed

  • City view
  • 26.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed

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Interior entrance

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  • Air conditioning
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The price is €86
for 1 room
includes taxes & fees
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About this property

Grosvenor Hotel Adelaide by Accor

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Grosvenor Hotel Adelaide by Accor's great location. During your stay, you're just a quick walk from Adelaide Casino. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Steps from Adelaide Convention Centre and 4 minutes on foot from Adelaide Festival Centre
As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Adelaide hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 18 per person
  • Covered self-parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 1009 reviews
Rating 8 - Good. 371 out of 1009 reviews
Rating 6 - Okay. 196 out of 1009 reviews
Rating 4 - Poor. 83 out of 1009 reviews
Rating 2 - Terrible. 35 out of 1009 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Wallace john

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 8 nights in Dec 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was so tiny I had trouble sitting on the toilet. This was the first time in a bathroom like this. Room 317.
Stayed 4 nights in Dec 2024

8/10 Good

Juliet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if need a night in the city
Stayed 1 night in Dec 2024

8/10 Good

Todd Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Todd Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the price and closeness to Adelaide town centre. A few undesirable people around but left us alone, just a bit unnerving.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Stayed 1 night in Dec 2024

6/10 Okay

James

Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean quiet rooms Surprisingly quiet for a hotel right in tne heart of everything
Stayed 4 nights in Dec 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MISS EMMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best spot in Adelaide.
Great value hotel in a central Adelaide City location!! Pubs, restaurants, shops, cafes - all in walking distance. Public transport readily available. Room was spacious and clean and modern and just lovely. Desk service was wonderful and professional. I love Adelaide and will stay here again for sure.
Stayed 1 night in Nov 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Elena

Stayed 4 nights in Nov 2024

8/10 Good

Rochelle

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was clean, but the bed was uncomfortable.
Stayed 7 nights in Nov 2024

8/10 Good

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here everytime when we have something on in the city, great price, clean and friendly staff, just wish they would bring back the buffet breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a room with a view,,
Stayed 2 nights in Nov 2024

10/10 Excellent

Faasilitamaitai

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 7 nights in Nov 2024

8/10 Good

Dannielle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly, helpful staff. Air conditioning isn’t good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Filippo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to city center
Stayed 2 nights in Nov 2024

6/10 Okay

Grant

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for a short stay, needs to be updated & rooms joined. Bathroom was very small & cramped. Noisy at night hearing lifts & pipes. But over all, it was clean and beds were well made & comfortable for a couple of nights.
Stayed 3 nights in Nov 2024

8/10 Good

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice customer service and cleanliness.
Stayed 1 night in Nov 2024

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never ever stay, cockroaches in the room! Disgusting!!
Stayed 1 night in Nov 2024