4/10 Poor
william
Travelled with partner
28 Jan 2025
Disliked: Cleanliness, amenities, property conditions & facilities
This is a very tired property, showing many instances of significant deferred maintenance. The attempts to repair were substandard, cosmetics such as painting were very poor, lack of drop sheets, unable to paint within the lines.
On 4 consecutive evenings we complained of construction noise in the room immediately below us despite assurances there was no construction taking place despite us providing audio of the hammer drill being used in the ceiling slab below. Rain fell during a afternoon and our room was flooded from water coming in from the intersection of the wall and ceiling over the patio door and the ceiling in the shower started to fall in. The black mould that was evident in the room being reno'd below us must be prevalent throughout the property. If a guest has mobility issues this property will offer many challenges as there are numerous elevation changes of various degrees with numerous rooms that require navigating 10-20 steps to access rooms that are between floors serviced by the elevator. The sewer gas smell was noticeable throughout the property.
william
Stayed 14 nights in Jan 2025