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Mercure Albi Bastides

4.0 star property

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Photo gallery for Mercure Albi Bastides

Exterior
Exterior
Minibar, desk, blackout curtains, soundproofing
Minibar, desk, blackout curtains, soundproofing
Superior Room, 1 Double Bed | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

Map
41 bis rue Porta, Albi, Tarn, 81000
  • Albi Old Town
    ‪5 min walk‬
  • Toulouse-Lautrec Museum
    ‪6 min walk‬
  • Albi Cathedral
    ‪8 min walk‬
  • Castres (DCM-Mazamet)
    ‪60 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | Minibar, desk, blackout curtains, soundproofing

Classic Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | View from room

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Minibar, desk, blackout curtains, soundproofing

Classic Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Albi Bastides

Riverfront hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Mercure Albi Bastides offers 56 accommodations with minibars and coffee/tea makers. LED televisions come with premium satellite channels and first-run films. Bathrooms include baths or showers and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mercure Albi Bastides, you're just a quick walk from Tarn. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy French cuisine while dining at La Vermicellerie
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Tarn and Laperouse Museum
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Albi Bastides. Parking is available for a fee.

This 4-star Albi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
La Vermicellerie – This restaurant specialises in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 8 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Vermicellerie

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • First-run films
  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.96 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Airport shuttle fee: EUR 115 per person (one-way)
  • Self-parking fee: EUR 8 per night
  • Pet fee: EUR 18 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Albi Bastides offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Albi Bastides
Albi Mercure
Bastides
Mercure Albi
Mercure Albi Bastides
Mercure Bastides
Mercure Bastides Hotel
Mercure Bastides Hotel Albi
Accor Albi Bastides
Mercure Albi Bastides Hotel
Mercure Albi Bastides Albi
Mercure Albi Bastides Hotel
Mercure Albi Bastides Hotel Albi

Mercure Albi Bastides Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 477 reviews
Rating 8 - Good. 190 out of 477 reviews
Rating 6 - Okay. 64 out of 477 reviews
Rating 4 - Poor. 13 out of 477 reviews
Rating 2 - Terrible. 3 out of 477 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peggy S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most enjoyable one-night stay and walkable distance into town.
Stayed 1 night in Oct 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Property conditions & facilities
Amazing location
Stayed 1 night in Mar 2024

10/10 Excellent

Jonelle

Liked: Staff & service, property conditions & facilities
Our second stay here. Lovely location; easy walk to the Cathedral. Lovely dinner on the outdoor terrace.
Stayed 1 night in Jul 2023

10/10 Excellent

fletcher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room, though very small, had beautiful views of bridges and the city across the river. The sound of the water rushing over the weir was very soothing. The restaurant was much better than we had expected, especially for dinner. It was pleasant to be able to stay in after a long day of sightseeing and not have to venture forth again. The breakfast buffet was good, though not remarkable. The staff was uniformly helpful and hospitable.
Stayed 2 nights in Mar 2023

8/10 Good

David, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked the free parking! We had a river view, beds were comfy. Room and bathroom a bit dated.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a visit
Friendly helpful staff, great architecture (bothe the building & in the town). Ours was just a stopover, hotel restaurant was a good meal. We did get a river room view, but the window location was a bit strange.
Stayed 1 night in Dec 2022

10/10 Excellent

Ross

Stayed 1 night in Sep 2022

8/10 Good

PIERRE

Stayed 5 nights in Jun 2022

10/10 Excellent

Andrew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel with (from our room) a superb view of the Cathedral and river. Excellent restaurant and river view terrace. Thoroughly recommended
Stayed 3 nights in May 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room not clean
Stayed 1 night in May 2022

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Albi.
Great Location is amble across the tarn to the Toulouse Lautrec museum and the phantasmagorical cathedral. Wandered the old half timbered streets of the old ecclesiastical town. Hotel is a good standard as you would expect of the Mercure group and great food available. The availability of off street parking is also a good point as Albi has not got tomuch free parking
Stayed 1 night in Apr 2022

10/10 Excellent

miguel, helotes

Liked: Cleanliness, staff & service
Professional staff. A dream location. Excellent breakfast.
Stayed 1 night in Mar 2022

10/10 Excellent

Wissam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay if you are in the area
Restaurent food was really nice. Staff very friendly
Stayed 4 nights in Jan 2022

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location.
The Hotel met our expectations and we will definitely use it again. Situated close to the centre within walking distance but far enough away from any noise. The staff were very friendly and helpful and the facilities were good. Our room was adequate if a little small. It had everything we needed and the cleaning and servicing were faultless. Although we did not use the restaurant the menu appeared adequate and the facility was well appointed and seemed well patronised.
Stayed 3 nights in Oct 2021

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at a good price
Excellent location, with a view of the old town, the bridge and the cathedral. Great service all around and plentiful parking right in front of the hotel. Large room. Restaurant downstairs is really good and quite reasonably priced. It was a lot better and a little cheaper than the one I've tried in town. The only thing I didn't like is the AC. It's located for some utterly strange reason right above the entrance door, while the room is around the corner, after a longish corridor. So you can have it at the lowest setting and it won't have a great effect on the bedroom, while the area in front of the door gets really cool. It's a truly bizarre design. I suppose in the heat smaller rooms without a separate corridor would be better.
Stayed 1 night in Sep 2021

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, useful parking.
This is an ideal location for visiting Albi and it’s setting over the famous bridges is excellent - with great views from the upper floors. The free parking outside is a real benefit as you can walk into the centre in a few moments - across those historic bridges. The hotel facilities are more than adequate and COVID protection very evident around the building. We didn’t dine in the hotel but self-service breakfast was generous (if a bit crowded around the cramped coffee area). Service was efficient but lacking warmth from some staff - it took a while to find someone to serve drinks on the terrace. This is a hotel with a business feel to it, rather than a charming tourist spot, but it all works and the location makes up for any minor shortcomings. Make sure you grab a luggage trolley as you will be carrying it yourself!
Stayed 1 night in Jul 2021

6/10 Okay

Roberto

Liked: Property conditions & facilities, room comfort
The A/C did not work well and the room was not cleaned the second day. Regrettably, also, there was no safe in the room.
Stayed 2 nights in Jun 2021

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel for lacation
Excellent location. Close to both modern and old part. Incomparable views.
Stayed 1 night in Oct 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great mini break during Covid.
Great mini break, close to all amenities and fantastic views.
Stayed 2 nights in Aug 2020

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Town view, nice but loud.
The room was super hot and we could not open the window because the falls was too loud. We asked to change room and they made everything right. Easy access to the town centre and easy parking. Good WiFi.
Beautiful views
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff,very helpful and pleasant, good parking lot at no charge.
Stayed 1 night in Oct 2019