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Ona Aucanada Club

3.5 star property

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December 2024
January 2025

Photo gallery for Ona Aucanada Club

3 outdoor pools
Exterior
Villa, 3 Bedrooms | In-room safe, iron/ironing board, cots/infant beds, WiFi
Terrace/patio
Villa, 3 Bedrooms | Living room | 30-inch flat-screen TV with satellite channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Gym
  • Hot tub
  • Laundry

Explore the area

Map
C/ D'es Mirador, 5, Alcúdia, Mallorca, 7410
  • Cala Poncet
    7 min walk
  • Alcanada Golf Club
    19 min walk
  • Alcúdia Port
    5 min drive
  • Palma de Mallorca (PMI)
    51 min drive

Room options

View all photos for Apartment, 2 Bedrooms (2p)

In-room safe, iron/ironing board, cots/infant beds, WiFi

Apartment, 2 Bedrooms (2p)

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

In-room safe, iron/ironing board, cots/infant beds, WiFi

Villa, 3 Bedrooms

  • 118 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 Queen Bed, 4 Single Beds and 1 Double Sofa Bed

1 Bedroom 1/2Pax With Balcony Or Terrace

  • Sleeps 2

2 Bedroom Apartment With Balcony 3Ad+2Ch

  • Sleeps 5

2 Bedroom Apartment With Balcony 3Ad+1Ch

  • Sleeps 4

2 Bedroom Apartment With Balcony 3Ad

  • Sleeps 3

2 Bedrooms Apartment (4Ad+1Ch) With Balcony

  • Sleeps 5

Villa 3 Bedrooms 1/6 Pax

  • Sleeps 6

2 Bedroom Apartment (5Ad) With Balcony

  • Sleeps 5

2 Bedrooms Apartment (2Ad+1Ch) With Balcony

  • Sleeps 3

2 Bedroom Apartment (4Ad) With Balcony

  • Sleeps 4

About this property

Ona Aucanada Club

Salt air and 3 outdoor swimming pools, near Alcúdia Beach
Guests of this beach aparthotel will appreciate convenient on-site amenities such as Access to hot tub and a fitness centre. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include WiFi and a balcony. Weekly housekeeping is available.
Ona Aucanada Club offers 72 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower.

In-room wireless Internet access is available for a surcharge. 30-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a weekly basis.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Ona Aucanada Club. During your stay, you'll be connected to the convention centre and just a quick walk from Cala Poncet. 3 outdoor pools, a restaurant and a gym are available. Built in 1981, this comfortable aparthotel has 72 apartments over 2 floors. Enjoy your stay with amenities like a kitchen and a balcony in each apartment.
  • Each apartment offers a kitchen, a balcony and a dining area
  • Enjoy international cuisine while dining at Mediterráneo
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Cala Poncet and Platja d'Alcanada
  • Airport shuttle service available for a fee
Ona Aucanada Club offers its guests 3 outdoor swimming pools, Access to hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Ona Aucanada Club. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Alcúdia aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.
Mediterráneo – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This poolside bar only serves light fare.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: WiFi (EUR 5 per day)
  • Available in some public areas: WiFi (EUR 5 per day)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Car hire
  • Parking on site (EUR 3 per day)

Family friendly

  • Cot: EUR 7 per day

Restaurants on site

  • Mediterráneo

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 30-inch flat-screen TV with satellite channels
  • Stereo

Outdoor areas

  • Balcony
  • Garden
  • Rooftop terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention centre
  • In a rural location
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Gym
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 buildings
  • 2 floors
  • 72 units
  • Banquet hall
  • Built in 1981
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 9:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 7:30 PM) and Saturday - Saturday (7:00 AM - 11:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours vary seasonally. From November-January, the front desk hours are 9:30 AM-7:30 PM; March-April hours are 8 AM to midnight; 24-hour assistance is available May-October.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 7.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per night
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • Airport shuttle fee: EUR 70 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: EUR 3 per day
  • Crib (infant bed) fee: EUR 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 7:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number TCM-4

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Aucanada
Club Aucanada
Ona Aucanada
Ona Aucanada Club
Ona Aucanada Club Alcudia
Ona Aucanada Club Apartment
Ona Aucanada Club Apartment Alcudia
Ona Aucanada Majorca, Spain
Aucanada Club Hotel Port d`Alcudia
Ona Aucanada Majorca Spain
Ona Aucanada Club Alcúdia
Ona Aucanada Club Aparthotel
Ona Aucanada Club Aparthotel Alcúdia

Ona Aucanada Club Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 192 out of 443 reviews" "
Rating 8 - Good. 203 out of 443 reviews" "
Rating 6 - Okay. 37 out of 443 reviews" "
Rating 4 - Poor. 8 out of 443 reviews" "
Rating 2 - Terrible. 3 out of 443 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Reid, london

Travelled with family
Disliked: Property conditions & facilities
Room smells of raw sewage, advised reception but nothing was done
Stayed 7 nights in May 2024

6/10 Okay

Claire Elizabeth

Liked: Cleanliness
Stayed 7 nights in Dec 2023

8/10 Good

Remi

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed in a 3 bed house which was clean, well maintained and had 3 lovely terraces including one with seaviews. We had the 1/2 board option and were disappointed with both the quality and variety of food on offer, particularly at the evening buffet. The dining room was poorly organised and chaotic which didn't make for a pleasant dining experience. Swimming pool area was very pleasant with both shaded and sunny spots and with lovely sea views. Lifeguard was on site but not attentive at all. We highly recommend the accommodation but would avoid using the restaurant. We would recommend Alcanada35 for food instead.
Stayed 7 nights in Aug 2023

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities
First and foremost you could not fault any of the staff at this property, all were so friendly and obliging, you were always greeted with a smile and a genuine "hola". You will definitely need a car if staying here if you want to see more of the island. Taxis are available and reception are happy to order one for you. It is extremely hilly and your legs will know abou it. The port is about a 15 min walk away and is full of bars, restaurants, shops and a lovely beach. The apartment we stayed in, although a little bit tired is extremely spacious and has all you need in it (including a washing machine) and the view was lovely. Breakfast is buffet style and caters more on the continental style. They do offer a cooked but not your usual eggs and bacon you're probably used to but its not that bad. You can help yourself to as much or little as you want. There is a lovely restaurant called Alcanada 35 a couple of minutes walk away. The food and staff is fab. Would I stay here again "Yes"
Stayed 7 nights in May 2023

10/10 Excellent

James Rex

Stayed 7 nights in May 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Very nice apartment, clean and spacious. All necessary kitchen equipment provided so we could prepare a food easily while restaurant was closed. Unfortunately no access to jacuzzi and sauna.
Stayed 7 nights in Feb 2023

6/10 Okay

JULIE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Positive points: property comfortable and clean. Negative points: area isolated,noting to do around( not even shops!), pool freezing, not hot tube or sauna as advertised. Children very disappointed and bored. Extra money(unplanned) needed for rent a car and additional stress by driving in opposite side of the road, otherwise it would be madness. Don't think will return there,Happy to return home.
Stayed 7 nights in Feb 2023

10/10 Excellent

Deirdre

Stayed 7 nights in Sep 2022

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, room comfort
Stunning accommodation, lovely pools
We had a wonderful stay at this resort. For some reason we were upgraded to a three bedroom house and it was absolutely perfect for our family with two small children. The air conditioning was very effective and the house very clean and comfortable. The pools were beautiful and Warmed up very nicely in the afternoon (They were a little cold in the morning). There was an Elvis tribute act playing poolside one afternoon and this was absolutely brilliant. The location is a bit problematic and taxis are flaky so I would recommend hiring a car particularly for buying groceries. It’s best to treat this as a self catering holiday as the restaurant opening hours can be a bit hit and miss with them only serving food for breakfast between 8:30 and 10:30 and dinner between 7-9. This is not so convenient for children. Overall though this was a lovely stay and self catering accommodation within resorts is hard to find so I do recommend this.
Stayed 7 nights in Aug 2022

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, room comfort
Good stay
Pleasant stay. All good
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved it so much we decided to stay for another 7 days. The only thing I would criticise is the bad breakfast. Powdered eggs are not for us.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The property is a little older, but it was pretty clean, and the hotel reception staff was super friendly and helpful and very quick in their responses.
Stayed 4 nights in Jun 2021

10/10 Excellent

nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great apartment and place. Would highly recommend. Priceless view from the balcony. Swimming pools could have done with a clean, however they are not heated and not really warm enough to use, being off main season in March
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Zbynek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!!!
Good service and location. Great comfort in the separate houses for each family or group.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful and the food was good. The apartments were clean and adequately furnished with well equipped kitchens. The only criticism would be that the pool area wasn't cleaned during our week long stay and spilt drinks remained sticky on the floor. Parking was a challenge as you had to negotiate trees at the back of the apartments we stayed in.
Stayed 7 nights in May 2019

4/10 Poor

Jason

Disliked: Staff & service
Didn’t end up staying...
I booked this place at 1400hrs, just before boarding a ferry from Barcelona to Palma so had no signal until I arrived in Palma at 2000hrs. We arrived at the hotel at 2100hrs but it was all closed up. I called the number and there was no answer so spent the next hour trying to figure out somewhere else to stay. I’ve stayed here previously and it’s quite nice but please please call them before you arrive so you can figure out the key collection.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Parking with the trees a little difficult - ended up parking on the street.
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little get away
The hole experience was great. Polite helpfull staff. Lots to off bar restaurant 3 different pools. The apartments were well equipped. The beds were great. Even the welcome pack that the provide is great. But it's up a steep hill. An that's the only issue I had with the hole complex.
Stayed 3 nights in Sep 2018

10/10 Excellent

Wolkowicz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

10/10 Excellent

Emma, Leeds,uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely property with lots of space
The home was clean and very comfortable with air conditioning. A car is required though as the nearest shop is a 10 minute drive.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and in a very good location
Staff brilliant and in a very good location very good for families with children.
Stayed 4 nights in Apr 2018

10/10 Excellent

Tracy , glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem
We absolutely loved our stay at the Ona Aucanada Club, on arrival the reception staff where warm and welcoming and very friendly, Our apartment was superb, exceptionally clean, spacious and bright, excellent fitted modern kitchen all appliances sparking, loved the fact we had a washing machine! Bedrooms were good size with clean fresh bed linen Large living room/dining room, and a good size balcony to sit on in the evening 3 great fun pools and a jacuzzis the whole area kept to a really high standard Only complaint was the restaurant which was handy however very slow service, kitchen staff squabbling with serving staff very loudly making us feel uncomfortable This could be sorted, will definitely go back
Stayed 7 nights in Jul 2017