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Aifu Resort

3.0 star property

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Photo gallery for Aifu Resort

Exterior
Minibar, in-room safe, desk, soundproofing
Indoor wedding
Executive Suite 1 | Terrace/patio
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
Sheraton Montazah Towers, Cournish Road, Alexandria
  • Montazah Palace
    ‪14 min walk‬
  • San Stefano Grand Plaza
    ‪7 min drive‬
  • Montazah Beach
    ‪11 min drive‬
  • Alexandria (ALY-Alexandria Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite

TV

Executive Suite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, soundproofing

Presidential Suite

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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About this property

Aifu Resort

Central hotel connected to a shopping centre in Alexandria with 2 restaurants
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Aifu Resort offers 86 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with cable channels. Bathrooms include a shower.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and body treatments.
With your stay at Aifu Resort, you'll be connected to a shopping centre and within walking distance of Montazah Palace. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at Jasmine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 14 minutes on foot from Montazah Palace and a 3-minute drive from Kouta Park
Aifu Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a sauna, and a rooftop terrace are also featured at the business-friendly Aifu Resort.

Smoking is allowed in designated areas at this 3-star Alexandria hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Jasmine – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Aifu Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, French, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aifu Terrace
  • Jasmine

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body treatments
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in an "Egyptians and Egyptian Residents ONLY" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 October to 1 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aifu Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 5 per person
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • The seasonal pool will open on 01 May and close on 01 October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aifu Resort Alexandria
Aifu Resort
Aifu Alexandria
Aifu
Aifu Resort El-Montazah Hotel Alexandria
Aifu Horizon Hotel
Aifu Resort Hotel
Aifu Resort Alexandria
Aifu Resort Hotel Alexandria

Aifu Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 21 out of 109 reviews
Rating 8 - Good. 36 out of 109 reviews
Rating 6 - Okay. 20 out of 109 reviews
Rating 4 - Poor. 7 out of 109 reviews
Rating 2 - Terrible. 25 out of 109 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

qassem

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price
Stayed 3 nights in Nov 2024

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wish the pool opened at 7am!
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in and spend vacation
Stayed 11 nights in May 2024

2/10 Terrible

Soumia

Disliked: Staff & service
They give kids swimming lessons so the pool is always crowded and the water is dirty it looks yellowish also there’s a power outage everyday for couple hours

6/10 Okay

Haytham Ebrahim

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff good , easy check in , room
Stayed 1 night in Nov 2022

8/10 Good

Rederic Savage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff who go out off their way. Clean and good size rooms.
Stayed 3 nights in Nov 2022

4/10 Poor

Gamal

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is still stuck in the 70s. There is a very long walk from reception to the rooms, the lifts would barely work and the place was quite noisy when trains went by.
Stayed 1 night in Sep 2022

2/10 Terrible

Khalil

Business traveller, Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good don’t go to this hotel
Stayed 1 night in Sep 2022

2/10 Terrible

Mina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go there ever
Dirty nasty Should be taking off hotels.com you guys are better than this
Stayed 2 nights in Aug 2022

2/10 Terrible

Nutanmatee

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a nightmare. I lost 2 nights of my money. I checked in another hotel.Aifu was a nightmare, AC never worked, TV never worked. Bathroom shower is so tiny after shower bathroom floor was flooded. Just one towel for 2 guests. Not happy losing my money, but I do not recommend this hotel to anyone. Not enough lighting
Stayed 3 nights in May 2022

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, clean hotel and reasonable food. I liked my stay
Stayed 2 nights in May 2022

8/10 Good

Lobna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Osama

Stayed 1 night in Mar 2022

6/10 Okay

Adel

Business traveller
Liked: Staff & service
There is wi-fi in the rooms, but without internet...fake network
Stayed 3 nights in Feb 2022

8/10 Good

GEORGE

Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Ramy

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
good place
Stayed 2 nights in Sep 2021

2/10 Terrible

Ahmed

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience
I travelled with my friend. - Door lock was not working - WiFi connecred but not working - Electricity was not working in half of the room when we first moved in, then an engineer helped to run it but the telephone still did not work. - We were unable to call the reception, room service, or kitchen because the telephone was not working. - There was no kettle at the room (contrary to my last visit). - In the 2nd day, the hospital staff again disconnected half of the room Electric (centrally) so the fridge stopped working and our sea food meals in the fridge became spoiled. - Food options are OK but the quality is bad. - The Tang orange juice smells old bad (like fermentation). - The beans smell old in taste. - Foods of previous days should not be served to guests. - My friend found bugs (insects) on his bed. - No mini bar as stated here in Hotels.com - No kettle was found in the room (unlike my previous visit in 2018) - It is a complete waste of money and does not deserve even 1/10 of rating.
Stayed 2 nights in Jul 2021

6/10 Okay

Jared

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was okay
Staff very friendly. Was a grand hotel in its day. A little past its prime. The pool was not open which we did not know until after we had checked in. Was a great disappointment to our kids. But an okay value for your money. Personally, I think that Alexandria is overpriced. You will pay a premium to stay in Alex compared to Hurgada and other beach destinations so if you are looking for a beach I would recommend the Red Sea.
Stayed 5 nights in Jun 2021

6/10 Okay

Verified traveller

The hotel was minimally staffed due to the pandemic. All I can say is you get what your pay for as their day rate is quite low.
Stayed 7 nights in Apr 2021

8/10 Good

Mo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Very bad hotel and I don’t recommend it for anyone
Stayed 1 night in Sep 2020

10/10 Excellent

usama, vancouver canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large room and lean close to every thing I loved it
Stayed 6 nights in Feb 2020

10/10 Excellent

Sam, Vancouver, BC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good got the price that I paid I will book again
Stayed 3 nights in Feb 2020

6/10 Okay

AHMED

Travelled with family
A fair stay
The stay was fair, a fairly clean room,fair service for someone who just needs a place to shower and sleep in for the night but it is quite unfair to call such an experience a hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019