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The Cookie Jar

3.5 star property

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Photo gallery for The Cookie Jar

Staircase
Front of property
Lobby
Bamburgh | Premium bedding, individually decorated, desk, soundproofing
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

Map
12 Bailiffgate, Alnwick, England, NE66 1LU
  • Alnwick Castle
    ‪4 min walk‬
  • Alnwick Playhouse
    ‪10 min walk‬
  • Alnwick Garden
    ‪1 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪44 min drive‬

Room options

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  • 33 sq m
  • Sleeps 2
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Bamburgh | Premium bedding, individually decorated, desk, soundproofing

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  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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  • Sleeps 2
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The price is €231
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includes taxes & fees
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About this property

The Cookie Jar

Hotel with free breakfast, steps from Alnwick Castle
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, free newspapers and a garden are on-site.
The Cookie Jar offers 11 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Alnwick hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Cookie Jar. During your stay, you're just a quick walk from Alnwick Castle. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a lift and a terrace
  • Steps from Alnwick Castle and Bailiffgate Museum
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at The Cookie Jar. Self parking is free.

This 3.5-star Alnwick hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 8 AM to 9:30 AM.
Snug – This café only serves light fare.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 8 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Snug

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cookie Jar Hotel Alnwick
Cookie Jar Hotel
Cookie Jar Alnwick
The Cookie Jar Hotel
The Cookie Jar Alnwick
The Cookie Jar Hotel Alnwick

The Cookie Jar Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 111 out of 128 reviews
Rating 8 - Good. 16 out of 128 reviews
Rating 6 - Okay. 0 out of 128 reviews
Rating 4 - Poor. 1 out of 128 reviews
Rating 2 - Terrible. 0 out of 128 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very nice staff. Very conveniently located in the town and for visiting the castle. We gave 4 stars for 2 reasons: 1) although they allow dogs in the rooms, they're not allowed in the breakfast room so they suggested we either left our dog in our room on her own (which we did and she barked continuously) or we breakfast separately - most places have a dog-friendly eating area; and 2) parking is quite a challenge. Otherwise, a lovely stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the pleasure of staying at The Cookie Jar in Alnwick last night, and it was an absolute delight from start to finish! The hotel itself is stunning, blending charm and elegance beautifully. Every detail is carefully thought out, creating a warm and inviting atmosphere. The cleanliness was impeccable; every corner of the hotel felt immaculate, which made the experience even more enjoyable. The staff were truly outstanding—so friendly, attentive, and genuinely dedicated to ensuring that our stay was perfect. They went above and beyond in every way, making us feel really welcomed and valued. Overall, our time at The Cookie Jar was simply wonderful, and I can’t recommend it highly enough. If you’re looking for a gorgeous, well-kept place with amazing service, this is the place to come ❤️
Stayed 1 night in Nov 2024

10/10 Excellent

Emily, Leamington Spa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly staff, beautifully decorated, delicious breakfast. Comfortable bed. All the lights flickered in our room periodically, but it’s an old building so I guess that adds to the charm!
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very special place.
Absolutely wonderful weekend stay at the Cookie Jar. Nothing was too much trouble and would stay again anytime. Also dined in the Bistro which was excellent. Great location too.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristen K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our two week journey around Europe, this was by far our favorite!
Stayed 2 nights in Aug 2024

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, really special
Warm welcoming staff who went out of their way to ensure our stay was memorable Amazing food made by a fab chef who clearly takes r Pride Special thanks to Leigh and Lynne who were just so lovely to us Highly recommend The Cookie jar
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren L R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Alnwick
Amazing place, beautifully appointed and staff couldn’t do enough for you. Well worth staying!
Stayed 1 night in Jul 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The former convent was an answer to our prayers!
Fabulous stay in a former convent no less! Individually decorated rooms and loads of extra touches to make your stay enjoyable. Excellent service and a wonderful breakfast (the restaurant also serves afternoon tea and dinner - we didn’t sample those but would guess they would also be lovely). The hotel is very close to a pedestrian entrance to Alnwick Castle, so is a great base to explore the castle and gardens. Parking in Alnwick seems to be free everywhere, but take care as some is time limited.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

EILEEN

Liked: Cleanliness, staff & service
Delicious experience
Lovely aand wonderful hotelmet all expectations. good service and beautiful decor.
Stayed 1 night in May 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Cookie Jar Delight
The owner, Debbie, and her staff, Lynn, Lee, Celia, and Ellie were wonderful. They were extremely warm to my husband and myself, making our stay exceptional. The room was clean, spacious with an extremely comfortable bed. The bathroom with the two sinks and large shower was fantastic. Our breakfast every morning included fresh fruit, fancy yogurt, pastries, fresh juice, coffee, tea, and assortment of hot dishes including, if desired, kippers. Alnwick Castle was literally steps from the Cookie Jar. The town itself is delightful. I highly recommend this place. fresh fruit, yogurt, pastries,
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Debbie

Stayed 2 nights in Mar 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Degroote

Stayed 2 nights in Mar 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cookie jar is excellent. My wife and I throughly enjoyed our stay here!
Stayed 1 night in Feb 2024

10/10 Excellent

Ken

Stayed 3 nights in Feb 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, the room great ,apart from having to go out down to ground floor from second floor for milk, also a mat by room door would be useful, had to enter with dirty shoes. Also maybe a few more draws as some of the furniture not suitable for storage.
Stayed 3 nights in Feb 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to breakfast we have been made most welcome by the friendly attentive staff. We were upgraded on arrival to the Holy Island room which is one of the nicest rooms we have stayed in. Will definitely look to come back possibly in the summer to enjoy the garden/ patio area.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with very friendly staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Christmas tree in our room, fresh cookies everyday, lovely staff and an excellent location- stay here
Stayed 3 nights in Dec 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
What a beautiful hotel , the decor is done to a very high standard. Such a great find !! It’s in a good location for walking distance to everything. Breakfast was to a high standard!!
Stayed 1 night in Dec 2023