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Mercure Metz Centre

4.0 star property

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Photo gallery for Mercure Metz Centre

Sports facility
Superior Room, 1 Double Bed with Sofa bed | Bathroom | Eco-friendly toiletries, hair dryer, towels
Exterior
Property amenity
Superior Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout curtains, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Pet-friendly

Explore the area

Map
29 Place Saint Thiebault, Metz, Moselle, 57000
  • Centre Pompidou-Metz
    ‪10 min walk‬
  • Porte des Allemands
    ‪12 min walk‬
  • Metz Cathedral
    ‪14 min walk‬
  • Metz (ETZ-Metz - Nancy - Lorraine)
    ‪31 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Classic Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Privilege, Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Novotel Metz Centre

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (930)
The price is €106
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Novotel Metz Centre

About this property

Mercure Metz Centre

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and a 24-hour front desk are on-site. Housekeeping is not available.
Mercure Metz Centre offers 112 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mercure Metz Centre, you're just a quick walk from Quartier Impérial. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy French cuisine while dining at O29
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Centre Pompidou-Metz and Porte des Allemands
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the eco-certified Mercure Metz Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Metz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
O29 – This restaurant specialises in French cuisine and serves lunch and dinner.
Bar Emile & Lola – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Emile & Lola
  • O29

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service

Business services

  • 646 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 November to 11 November:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Uncovered self-parking fee: EUR 12 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Metz Centre
Mercure Metz Centre
Mercure Metz Centre Hotel
Mercure Metz Centre Metz
Mercure Metz Centre Hotel
Mercure Metz Centre Hotel Metz

Mercure Metz Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 366 reviews
Rating 8 - Good. 178 out of 366 reviews
Rating 6 - Okay. 56 out of 366 reviews
Rating 4 - Poor. 24 out of 366 reviews
Rating 2 - Terrible. 6 out of 366 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

james

Liked: Cleanliness, staff & service
A bit of a mess!
This was a good location on the edge of downtown ! It was under renovation we got one of the news rooms unfortunately surrounded by rooms being renovated and it was dusty. Our TV wouldn’t work and after repeated tries we had to give up. We had No phone so had to keep going down to the front desk. We also had no fridge even though there was a place for it. Breakfast and parking were great! The bed had only a flat sheet on it that kept moving and the mattress pad crinkled! No shampoo either!
Stayed 1 night in Nov 2024

10/10 Excellent

Harold

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

6/10 Okay

Youssef

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Good stay overall but few points to improve: 1. We asked for a twin bed room and we got a double bed room. The lady in the reception then offered to change that for us but we were too tired to wait. 2. We left our rooms a bit late and we saw that cleaning ladies were doing our floor. We left the sign that we want our room done but they only emptied the bin. Nothing was done when we came back. 3. Parking is expensive and at the same time not efficient. We were provided a code to open the gate but the code never worked. We had to call reception every time we had to leave or enter. Overall ok but give the price, you would expect a better service.
Stayed 2 nights in Sep 2024

8/10 Good

howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nikos

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice break
Comfortable room, clean and good location. The check in staff were helpful and friendly. The decor beyond the reception/bar area was a little tired in places but would happily stay here again
Stayed 3 nights in Dec 2022

2/10 Terrible

JOHANNES

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible hotel. Not suitable for frequent travelers who are concerned about sleeping in clean rooms with proper sheets , without holes , tears and stains. This place is Disgusting
Stayed 1 night in Oct 2022

10/10 Excellent

alfons

Stayed 1 night in Sep 2022

6/10 Okay

Hazel

Travelled with family
Liked: Staff & service
Location is good. Room - basic but ok Hotel public areas are dated and a bit shabby Breakfast was appalling. Dinner was delicious but Wine served with dinner was not the bottle chosen and waiter said nothing, just opened and served the bottle. Dinner service was very slow Approached for cash whilst eating outside. Quite a few suspicious people around outside the hotel.. Would use again if no alternative with parking available.
Stayed 1 night in Aug 2022

10/10 Excellent

Heather

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

8/10 Good

Elliott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A better then average Mercure in Metz
Hotel is well situated and close to train station - staff is super helpful and breakfast was fine. Only complaint is that the restaurant was not open on Sunday night but room service was luckily.
Stayed 1 night in Nov 2019

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying one night on business. Nice room, easy access, on-site parking,central location in the old part of the city. Breakfast selection was a little limited other than that, as expected.
Stayed 1 night in Sep 2019

6/10 Okay

Marty

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice and clean, however, the two elevators are extremely small. When a bus full of tourists was checking in we passed a half dozen men and women struggling up the stairs dragging their bags.
Stayed 1 night in May 2019

6/10 Okay

Laurent

Stayed 1 night in Apr 2019

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stopover 1 night
driving back to UK from Italy this was our stopover for 1 night - great hotel Metz is a lovely town.
Stayed 1 night in Feb 2019