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Swan Hotel by Greene King Inns

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swan Hotel by Greene King Inns

Desk, free WiFi
Exterior detail
Interior
Bar (on property)
Business centre

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
High Street, Alton, England, GU34 1BA
  • Church of St Lawrence
    4 min walk
  • Jane Austen's House Museum
    4 min drive
  • Blacknest Golf Club Limited
    4 min drive
  • Southampton (SOU)
    44 min drive

Room options

View all photos for Single Room

Single Room | Desk, free WiFi

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Desk, free WiFi

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, free WiFi

Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (for 3)

Family Room (for 3) | Desk, free WiFi

Family Room (for 3)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room

Desk, free WiFi

Superior Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Alton House Hotel
Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.0 out of 5, Very good, (451)
The price is €114
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Alton House Hotel

About this property

Swan Hotel by Greene King Inns

Inn in Alton with restaurant and bar/lounge
This smoke-free inn features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, tour/ticket assistance and a banquet hall.
Swan Hotel by Greene King Inns offers 36 accommodations with coffee/tea makers and free toiletries. This Alton inn provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Swan Hotel by Greene King Inns. During your stay, you're just a quick walk from Curtis Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Curtis Museum and 3 minutes on foot from Allen Gallery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Free self parking is available.

This 3-star Alton inn is smoke free.

Swan Hotel by Greene King Inns has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Property is also known as

Swan Alton
Swan Hotel Alton
Swan By Greene King Inns Alton
Swan Hotel by Greene King Inns Inn
Swan Hotel by Greene King Inns Alton
Swan Hotel by Greene King Inns Inn Alton

Swan Hotel by Greene King Inns Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 165 out of 436 reviews" "
Rating 8 - Good. 177 out of 436 reviews" "
Rating 6 - Okay. 61 out of 436 reviews" "
Rating 4 - Poor. 25 out of 436 reviews" "
Rating 2 - Terrible. 8 out of 436 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lynne

Liked: Staff & service, amenities, property conditions & facilities
Very quiet room and a very comfortable bed. Excellent location. Room wasn't ready when I arrived (4pm). Very warm in the room but a desk fan helped to keep me cool.
Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. I found the room very restful with a comfortable bed and pillows. It had a homely feeling. Some of the public corridors needed a fresh lick of paint but it was clean and the art work lifted the feel of it. The cooked breakfast was excellent - best I have had in a hotel. I would use this hotel again. A very pretty town and area.
Stayed 1 night in Aug 2024

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hilary

Lovely inn close to the Jane Austen House Museum
Beautiful location and it’s a charming old inn, but the service was just so-so. They did keep my bad for me while I walked to the Jane Austen House Museum, which was nice and convenient. They have a lovely restaurant/ bar on the main level, but unfortunately the one night I stayed over, they had a 50th birthday party taking place. The DJ music was thumping and vibrating my room until 11:00 or midnight, and I couldn’t get to sleep until it all quieted down. There was no warning or mention of that taking place at check in, or apologies the next morning. Otherwise, I loved the place.
Stayed 1 night in Aug 2024

10/10 Excellent

Avan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities including parking and dining. We could check in a bit early and staff was helpful and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire team at Swan Hotel was very friendly and engaged well with the guests. The restaurant was excellent for both breakfast and dinner. Our superior room was large, clean and very comfortable. The hotel was an easy 30 minute walk to Jane Austen’s home and Chawton. Would highly recommend the Swan Hotel for a stay in Alton.
Stayed 2 nights in May 2024

10/10 Excellent

Jacqueline

Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and made our stay very comfortable in one word brilliant
Stayed 1 night in Apr 2024

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting Jane Austen House so this was very convenient for us to walk the countryside.
Stayed 1 night in Mar 2024

6/10 Okay

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our short stay at the Swan. Every aspect of our stay met or exceeded our expectations. The room was very comfortable, food was excellent quality and very good value. I will be using this Hotel again, when we visit Alton, and would not hesitate recommending the Swan.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right In centre of Alton. The room was perfect and the staff were incredible! Exceptionally helpful and friendly always going above and beyond. Breakfast was 10/10 Cannot fault the place! Will be back in May
Stayed 1 night in Mar 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Clean room, friendly staff and a nice vegan breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Annemarie

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Great Hotel, lovely staff and perfect location!
I have stayed here for 4 nights, and enjoyed my stay at this hotel! Thank you to Bethany for greeting me when I arrived at reception on arrival and for her assistance throughout my stay! Also thank you to Mandy, the overall Manager, for making me feel so welcome! All the staff here are lovely, which makes it, and I shall definitely be returning very soon!
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good Food & Location, could do with a good clean
The hotel is old and a little tired, the room we stayed in was not so clean with mould and grime around the window, dust around the skirting boards and the carpet could do with a good clean. As it was winter and the room is single glazed, the heating could not cope and the room was extremely cold, luckily their was a fan heater available to bring up the temperature. Their isn’t a lift and the corridors are narrow, not so easy with luggage, especially if your room is on the top floor. On a positive note, the location is good with free parking, the food in the restaurant is a good standard, service is okay, but often their is no one to be seen and you have to seek them out.
Stayed 5 nights in Dec 2023

6/10 Okay

John

Travelled with family
Stayed 2 nights in Dec 2023

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked the night here as it was cheaper than using a Taxi for travel to and from Odiham. It is a really nice hotel, has all the facilities you would expect. Pretty much like a Premier inn really. I would stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

emma

Stayed 1 night in Dec 2023

10/10 Excellent

Yuwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the Swan
The room I stayed in was great. King Size bed, very clean and hand soap, shampoo very nice. Very comfortable stay.
Stayed 1 night in Dec 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service
Staff were very friendly.
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Confused staff and cold rooms
Check in was fine. Room was cold, radiators were not on, after going to reception and being told the heating would come on shortly twice, I was given a fan heater, which proceeded to trip the lights. Apparently the heated towel rails dont work as they are waiting to be replaced. Were moved to abother room - this room was fine, but still inconsistencies with the heating, luckily we still had the fan heater. In the pub restaurant, staff seemed a bit confused at times, staff did not know what ales they had or the difference between ale and lager. We were also told we could eat and were seated on sunday, only to be then told kitchen is closed to prep for sunday lunch. Just seems some more staff training may be needed. Food that we did have there over the weekend was good however.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarah

Stayed 1 night in Dec 2023