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SureStay Hotel by Best Western Heritage Walk

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Heritage Walk

Reception
Room amenity
Standard Room, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, minibar, blackout curtains
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Jallianwala Bagh, Near Golden Temple, Amritsar, Punjab, 143001
  • Jallianwala Bagh Monument
    ‪1 min walk‬
  • Golden Temple
    ‪8 min walk‬
  • Katra Jaimal Singh Market
    ‪10 min walk‬
  • Sri Guru Ram Das Ji Intl. Airport (ATQ)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, minibar, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, minibar, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, memory-foam beds, minibar, blackout curtains

Superior Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Heritage Walk

Central Amritsar hotel connected to a shopping centre, steps from Jallianwala Bagh Monument
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
SureStay Hotel by Best Western Heritage Walk offers 20 accommodations with minibars and complimentary bottles of water. Memory foam beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Bathrooms include slippers and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Heritage Walk. During your stay, you'll be connected to a shopping centre and just a quick walk from Golden Temple. You'll find features such as free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Jallianwala Bagh Monument and 7 minutes on foot from Akal Takht
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. SureStay Hotel by Best Western Heritage Walk also features tour/ticket assistance, concierge services, and laundry facilities.

This Amritsar hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:30 AM.
SureStay Hotel by Best Western Heritage Walk has a restaurant on site.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (INR 60 per day)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: INR 350 for adults and INR 200 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Designer stores

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk chair
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SureStay Hotel by Best Western Heritage Walk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 350 for adults and from INR 200 for children
  • Airport shuttle fee: INR 800 per vehicle (return, maximum occupancy 3)
  • Airport shuttle fee per child: INR 800 (return), (from 6 to 12 years old)
  • Nearby parking fee: INR 60 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Heritage Walk offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Surestay By Best Heritage Walk
Surestay Hotel BY BW Heritage Walk
SureStay Hotel by Best Western Heritage Walk Hotel
SureStay Hotel by Best Western Heritage Walk Amritsar
SureStay Hotel by Best Western Heritage Walk Hotel Amritsar

SureStay Hotel by Best Western Heritage Walk Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 0 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, nice rooms
Fairly new centrally located hotel on the pedestrian street, McD adjacent, golden temple 5 min walk tops.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rakhi

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
The property is above McDonald's in a pedestrian only section of amritsar and just a short walk to the memorial gardens and the golden temple . The hotel was very clean and all the staff were very helpful and friendly, helping us book taxis.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rasmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near to golden temple, walkable around the area till midnight as well, which makes the it’s safe and convenient
Stayed 3 nights in Jul 2024

10/10 Excellent

saminder

Stayed 1 night in Jul 2024

8/10 Good

Jyothi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Amandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to stay for Golden Temple and Jallianwala Bagh. Parking is remote which is the only drawback since there is no vehicle access inside the heritage walk area. The rooms are good size and clean, and the hotel appears to be well maintained.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Noisy rooms Construction after midnight Noise in night
Stayed 3 nights in Apr 2024

8/10 Good

Romanchak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located hotel for Golden temple visit.
Clean hotel with a perfect location for a Golden Temple visit. Staff is very cordial, special mention of Mr. Sanjay at the front desk. We talked to the temple bare foot as it is so close to the hotel and all the shops and restaurants are right outside.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shanthi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property in the heart of hustle and bustle , staff very friends , good dining options close by . Two minutes to holden temple . . Rooms big and spacious
Stayed 1 night in Apr 2024

10/10 Excellent

Kumaravel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpectedly good property and courteous staff
Stayed 1 night in Mar 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
A four night stay, Check in was reasonably quick, our room was comfortable and functional. Majority of the staff were helpful and efficient, they helped us to organise taxis when required at a very competitive rates. A major plus is the location a few minutes walk to the Golden temple and most of the sights and museums in Amritsar. Breakfast was basic but OK, we ate three times in the restaurant the food and service were very good, special mention for the waiter who provided excellent service. Overall a good experience would use again. Dave and Sally Yorks
Stayed 4 nights in Mar 2024

8/10 Good

BEVERLEY, Carrara, Gold Coast.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Impressive standard room i rented but banging noise one of the 2 nights coming from somewhere outside perhaps?, kept me awake 1am to 3am. Otherwise room was well set-up.. smaller than I'm used to but cost of rental was in line. Dialled for in-room meals., very convenient... All in all most enjoyable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gurdev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very good Close to Golden Temple
Stayed 1 night in Feb 2024

10/10 Excellent

Inderbeer

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

KEVIN

Liked: Staff & service, property conditions & facilities, room comfort
Perfect Location
Perfect location for multiple visits day and night to the Golden Temple. Located in a pedestrian area so no traffic noise. Spotlessly clean and helpful staff. Would happily stay again if ever we are in Amritsar.
Stayed 3 nights in Nov 2023

10/10 Excellent

sagar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to golden temple. About 7-8 mins walk from Parking. Good location. Lot of food places around.
Stayed 1 night in Nov 2023

8/10 Good

TALVINDER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect and staff very helpful. Drop off and pick up from hotel not very good.
Stayed 1 night in Oct 2023

10/10 Excellent

Bitnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Ideal location for Harmandir Sahib primarily and all other amenities. Had a great experience and staff were helpful and polite. Will definitely book a stay here in future.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sapna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean . Very helpful staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

adithya

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the golden temple!
Stayed 1 night in May 2023

8/10 Good

Divay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 2 nights in Apr 2023

10/10 Excellent

Rupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing clean Property with amenities and a great staff taking care of it. Gem of a Place.
Stayed 1 night in Feb 2023

10/10 Excellent

Maninder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy place. I stayed here with my family while visiting Hariminder Sahib on my vacation from Canada. Staff was great. Room service was good and location is great. Definitely will recommend this to everyone
Stayed 1 night in Feb 2023

2/10 Terrible

Manpreet

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay clear
Horrible stay. Outside food is not allowed which they do not write on the profile. WiFi is so slow that you can't even do a zoom call. Management doesn't give a damn. Lots of better properties around such as Fairfield, hyatt, radisson etc.
Stayed 6 nights in Nov 2022