Hotel with a 24-hour front desk, a short walk to Dam Square
A 24-hour front desk, express check-out and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, wedding services, a front desk safe and multilingual staff assistance are on-site.
Hotel The Exchange offers 61 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. 26-inch LCD televisions come with satellite channels. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Hotel The Exchange's great location. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas is available.
Free WiFi
Services include tour or ticket assistance, luggage storage and wedding services
Guests have great things to say about the helpful staff and the location
Just a 5-minute walk from Dam Square and 12 minutes on foot from Anne Frank House
As a guest of Hotel The Exchange, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The boutique Hotel The Exchange also features express check-out, a front desk safe, and a lift.
This 3-star Amsterdam hotel is smoke free.
Languages
Dutch, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Down comforter
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
26-inch LCD TV with cable/satellite channels
More
Air conditioning
Connecting rooms available
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 65.0 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
An effective city/local tax rate of 12.50 per cent will be charged
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: EUR 65.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National rating
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam
Hotel The Exchange Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Always found men hanging about the door.. some smoking weed which drifted inside the reception area..
Something ne also opened my door with a key without knocking..
Other guests could be heard talking etc so kept me awake a few nights..
I’d recommend using another hotel to be fair
Perfect little room for myself and my son. In the middle of the centre 5 minutes walk from Amsterdam Central train station. Just Perfect. Highly recommend for your mini city break
Comfortable bed, although the king room was tight. No matter, we only slept there. Well situated for train and tours. Heart of tourist area was annoying as the streets were very busy and dirty.
I would definitely recommend this hotel. Staff were Excellent!!!,
Very central hotel. Staff friendly and helpful. Had a place to store luggage and a safe in the room. No tea or coffee in room but facilities downstairs to do so. Vending machine was not working which was disappointing but plenty of shops nearby.
great hotel at a great spot. you can get around the city super easy and very close to the Amsterdam Central train station. A lot of restaurants and coffee shops within walking distance.
This was a great place to stay for a quick, two night stay in Amsterdam. A quick walk from the train station with spacious room and comfortable bed. The room could have been cleaner (a few hairs in the shower) but nothing major. We did have two inconveniences while staying, the first day the water was turned off all day due to some road work. Out of the hotels power but a bit inconvenient. Second was the fire alarm went off in the middle of the night.
Overall would recommend for ease, and first time visitors.
The room was so small more like a closet. The shabby decor included a tiny wooden, dilapidated desk, rickety wooden chair and coat rack which made it difficult to get into suitcases, dress, etc. Clean but not comfortable nor pleasant.
Great location from train station and public transit. Close enough to main sites to walk everywhere. Fun hotel with some odd/great features. Has a lift and safe luggage storage.
While i could've asked for a different room, i decided to deal with the smell of raw sewage for the short time I actually stayed in the room.
Great staff/location, but something should be done with sewer issue.
The rooms smelled interesting and I couldn't tell if it was the room or the bathroom. My friend said that in her room her sheets were dirty, and she was also upset with the cleanliness of her bathroom. There are no refrigerators, and even though it has an elevator there are some rooms you still have to walk up or down a flight (if you intend to have bulky or heavy luggage. Staff was friendly/helpful, but unfortunately was not able to check us in due to some system failure. Great feature is that it's close to the main train station and decently central in Amsterdam, but you will walk past the entrance it's a small "door" with a sign above it between a busy business street.
Chelsea
Stayed 1 night in Oct 2024
8/10 Good
Kyle
Travelled with partner
12 Oct 2024
Liked: Cleanliness, staff & service, amenities
Great room, balconies were lovely. Large comfy bed. Staff were very nice too
Kyle
Stayed 4 nights in Oct 2024
8/10 Good
Steve
Travelled with partner
10 Oct 2024
Liked: Cleanliness, staff & service
Great location near Amsterdam Centraal. Limited amenities. Suite has large room, comfy king bed, large shower. Terrace overlooking Damrak. Walls were painted black, so very limited lighting, even with full window light. Terrace could use cleaning.
The website does not show how truly basic this accommodation is.
The lighting is poor, the shower poorly designed.
Th eared is very noisy.
Melanie
Stayed 1 night in Sep 2024
8/10 Good
Anthony, Berwyn Heights
24 Sept 2024
Liked: Property conditions & facilities
Disliked: Amenities
Great location. Everything on walking distance.
Anthony
Stayed 4 nights in Sep 2024
6/10 Okay
Daniel
Travelled with group
23 Sept 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean rooms, comfortable beds excellent staff who are very polite and helpful. Only downside I found was can be very noisy late at night.
Daniel
Stayed 2 nights in Sep 2024
6/10 Okay
James
Travelled with partner
20 Sept 2024
Liked: Staff & service
Bare bones… our room should probably not have been a room. Very small, dimly lit. If you’re flexible, rm 425 can work for you. Close to everything.
James
Stayed 2 nights in Sep 2024
6/10 Okay
Verified traveller
20 Sept 2024
Just meh
Location is great but hotel is undesirable. You are paying for the location not accommodation. The room overall spacious.
Walls are thin so you hear next door. The bathroom is absolutely awful. Teeny tiny. No mirror in the room to use when bathroom is occupied. The lighting in the room is awful.
Don’t bring big suitcases if staying here. Elevators are very small.