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Grand Plaza Hotel & Wellness

5.0 star property

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Reception
Deluxe Double Room | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar
Hypo-allergenic bedding, down duvets, memory-foam beds, minibar
Daily buffet breakfast (EUR 23 per person)
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
Carrer de na Maria Pla, 19-21, Andorra la Vella, AD500
  • Andorra Massage
    ‪2 min walk‬
  • Pyrenees Andorra Shopping Centre
    ‪10 min walk‬
  • Caldea Spa
    ‪10 min walk‬
  • La Seu d'Urgell (LEU)
    ‪48 min drive‬

Room options

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Deluxe Double Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room (2 adults + 1 child)

Deluxe Triple Room (2 adults + 1 child) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Deluxe Triple Room (2 adults + 1 child)

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Premier Double Room

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Single Room

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Triple Room (3 adults)

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Deluxe Triple Room (3 adults)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for The Grand Level Family Suite

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

The Grand Level Family Suite

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for The Grand Level Suite

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

The Grand Level Suite

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse Superior

Penthouse Superior | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Penthouse Superior

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Plaza Hotel & Wellness

Luxurious ski hotel with 2 restaurants
The slopes await you at Grand Plaza Hotel & Wellness, which features a bar/lounge and a full-service spa.
Grand Plaza Hotel & Wellness offers 90 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature down duvets. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

Children aged under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests aged under 6 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Diamond Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they enjoy the room service at Grand Plaza Hotel & Wellness. During your stay, you'll be connected to a shopping centre and just a quick walk from Pyrenees Andorra Shopping Centre. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with aromatherapy, body wraps or body scrubs at Diamond Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Illa Carlemany Shopping Center and 10 minutes on foot from Pyrenees Andorra Shopping Centre
  • Ski shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a health club and a steam room. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Grand Plaza Hotel & Wellness helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site and WiFi is free in public spaces. Parking is available for a fee.

This 5-star Andorra la Vella hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurante Instants – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurante Sottovoce – This restaurant specialises in Italian cuisine. Open selected days.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Secured, covered parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 11.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Restaurante Instants
  • Restaurante Sottovoce

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 24 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 11.50 for children
  • Covered self-parking fee: EUR 30 per night
  • Pet fee: EUR 24 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 25 per day
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Plaza Andorra la Vella
Plaza Andorra la Vella
Hotel Plaza
Grand Plaza Hotel Wellness
Plaza & Wellness Andorra Vella
Grand Plaza Hotel & Wellness Hotel
Grand Plaza Hotel & Wellness Andorra la Vella
Grand Plaza Hotel & Wellness Hotel Andorra la Vella

Grand Plaza Hotel & Wellness Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 351 reviews
Rating 8 - Good. 109 out of 351 reviews
Rating 6 - Okay. 32 out of 351 reviews
Rating 4 - Poor. 14 out of 351 reviews
Rating 2 - Terrible. 8 out of 351 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karthiga

Liked: Cleanliness, staff & service, property conditions & facilities
Best staff I've ever met.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and modern hotel. Easy and welcoming check in. Helpful staff. Room was spacious and well-appointed. We are here only one night but would definitely come again!
Stayed 1 night in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with great location and staff. The staffers are friendly, helpfulness, professional and always willing to go the extra mile. Love this Place!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tatiana, Manalapan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff! Love Julio! He is the best!
Stayed 2 nights in Aug 2024

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable and clean
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Stayed 12 nights in Nov 2023

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Luxury at its finest
Luxurious and the spa is top of the line! So close to fantastic shopping.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeffrey, North Richland HIlls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very bright and looked amazing inside and out. And the staff was very helpful. The hotel was located near a wide range of shopping and food options.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel and great staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Karsten

Stayed 1 night in Sep 2023

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, everyone and everything
Stayed 2 nights in Aug 2023

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were extremely professional. A lovely room!
Stayed 1 night in Jun 2023

6/10 Okay

Laurence, St Petersburg

Liked: Cleanliness, property conditions & facilities
I bought a package including a suite and a spa visit. At check-in they said I had to call a number to reserve my spa time, but I called many times to reserve the spa time and a massage but could not get a reservation. Consequently I never got to use the spa package that was part of what I paid for.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Staff was very accomodating and nice. Ubfortunately there wasnt enough staff. Apparently they laid off many staff shortly before we arrived.
Stayed 1 night in May 2023

8/10 Good

Fern

Travelled with partner
Liked: Staff & service
Great staff; very noisy location. Had to request a different room after the first night of our stay. Our request was accommodated. Enjoyed the spa facilities.
Stayed 3 nights in May 2023

10/10 Excellent

Ana Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite part of the hotel was the Spa. It was excellent. The breakfast buffet was also excellent.
Stayed 2 nights in Apr 2023

10/10 Excellent

Zygmunt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; very clean and modern; fabulous staff - very helpful and friendly
Stayed 1 night in Mar 2023

4/10 Poor

HECTOR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. Very nice accommodation. Service is very good. And the staff at reception is amazing. Everything would have been perfect had one of my shirts (only had two shirts for a two day trip) that I forgot in the first room I slept in had not been stolen. Long story short, I had to change rooms on the first night bcs A/C had a problem. While moving rooms, I forgot to repack one of my shirts and I left it hanging in the closet of the first room. I told them about it the next day, they looked for it and it was nowhere to be found. All I got was: are you sure you left it there? (there are three places where my shirt could be: luggage, closet or on me!!!😂, it was not in the luggage nor on me). A visibly disturbed staff replied: “sorry for the inconvenience”! It was sad and hilarious😂. They get A for effort in trying to find it. An F for not having a response protocol when a shirt is stolen in their hotel.
Stayed 2 nights in Feb 2023

10/10 Excellent

Barbara

Stayed 1 night in Sep 2022

8/10 Good

Helena

Stayed 2 nights in Sep 2022

10/10 Excellent

Omar

Stayed 1 night in Aug 2022

10/10 Excellent

Tatiana, Manalapan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no review
Stayed 2 nights in Aug 2022

10/10 Excellent

marisol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, spacious rooms and the staff could not be any nicer and accommodating.
Stayed 2 nights in Jul 2022

10/10 Excellent

JULIAN

Stayed 3 nights in May 2022