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Quality Inn & Suites Ann Arbor Hwy 23

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Ann Arbor Hwy 23

Indoor pool
Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
2376 Carpenter Rd., Ann Arbor, MI, 48108
  • Cobblestone Farm
    4 min drive
  • Eastern Michigan University
    4 min drive
  • St Joseph Mercy Hospital Reichert Health Center
    5 min drive
  • Ann Arbor, MI (ARB-Ann Arbor Municipal)
    15 min drive

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking (Roll in Shower)

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Similar properties

Exterior

Days Inn by Wyndham Ann Arbor

Pool
Hot tub
Breakfast included
Pet-friendly
2.1 out of 5, (1003)
The price is €70
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Days Inn by Wyndham Ann Arbor

About this property

Quality Inn & Suites Ann Arbor Hwy 23

Hotel in Ann Arbor with free breakfast and 24-hour business centre
This hotel features an indoor pool, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Limited housekeeping is available.
Quality Inn & Suites Ann Arbor Hwy 23 offers 50 accommodations with a safe and coffee/tea makers. Satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Ann Arbor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quality Inn & Suites Ann Arbor Hwy 23, you'll be close to University of Michigan. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • 7 minutes by car from University of Michigan and 7 minutes from U of M Hospital
  • Pets welcome for a fee
Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Quality Inn & Suites Ann Arbor Hwy 23 also features an indoor pool, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this Ann Arbor hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 11:30 AM.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (limited availability)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ann Arbor Comfort Inn
Comfort Ann Arbor
Comfort Inn Ann Arbor
Quality Inn Ann Arbor
Hotel Quality Inn & Suites Ann Arbor
Ann Arbor Quality Inn & Suites Hotel
Quality Inn & Suites Ann Arbor
Quality Ann Arbor
Comfort Inn Suites Ann Arbor
Quality Inn
Quality
Hotel Quality Inn & Suites
Quality Inn & Suites Ann Arbor Hwy 23 Hotel
Quality Inn & Suites Ann Arbor Hwy 23 Ann Arbor
Quality Inn & Suites Ann Arbor Hwy 23 Hotel Ann Arbor

Quality Inn & Suites Ann Arbor Hwy 23 Reviews

Reviews

5.2
Rating 10 - Excellent. 103 out of 1044 reviews" "
Rating 8 - Good. 195 out of 1044 reviews" "
Rating 6 - Okay. 193 out of 1044 reviews" "
Rating 4 - Poor. 207 out of 1044 reviews" "
Rating 2 - Terrible. 346 out of 1044 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again
First room we were given was not clean, looked like someone else was staying in it. Carpet was worn and stained everywhere. Second room felt shabby although the bed seemed to have clean sheets. In the morning I went to use the microwave and it seemed to have a food ‘explosion’ inside it Very dirty.
Stayed 1 night in Aug 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY, I should have read the reviews before staying here. Doors are left open. Staff is not friendly and conditions are horrible.
Stayed 1 night in Aug 2024

6/10 Okay

Magdalena

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Horrible smell
Stayed 2 nights in Aug 2024

2/10 Terrible

Tamba

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a terrible experience for me, my wife, and son. The first room we were given was still being cleaned. Then, we were given a second that was worse than the first. It was only after asking for a third time that we were given a clean. How the guy at the front desk did not know which rooms were clean and which were not continues to baffle us.
Stayed 1 night in Aug 2024

2/10 Terrible

Montayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no towels. They have a pool and there are no towels!!! We had 3 adults in our room and they only supplied the room with 2 Towels. We asked for more towels and we were told that the did Not have any more. So, 3 Adults has to share 2 towels after using the pool and again the next morning to shower. The breakfast cosisted of STEAL bagels, ego waffles, yogurt, and cereal but No milk for the cereal.
Stayed 1 night in Aug 2024

2/10 Terrible

Connie

Disliked: Staff & service, property conditions & facilities
The air conditioning wasn’t working and they wouldn’t give us another room. It was so hot and we didn’t even get a fan. She told us to open the window. Which didn’t have a screen on it. The door to our room was falling off the hinges, we had to lift it up to close it. At the breakfast in the motel there was no coffee and hardly anything to eat. There were a few bagels and few eggo waffles. Ended up having to out to eat.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Doors dont close easily, holes in comfortors, toilets runs constantly. Stains on walls.
Stayed 3 nights in Aug 2024

6/10 Okay

Jonathan

Stayed 1 night in Jul 2024

2/10 Terrible

Benkei

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Might’ve been the most disgusting hotel I’ve ever been in. Staff was unhelpful
Stayed 8 nights in Jul 2024

4/10 Poor

David

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The hotel is pretty run down and in need of improvements. Ice & vending not working on first floor. No lock on pool room. No extra clean towels. Hair dryer broken.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had better accommodations during desert storm.
When we checked in at approximately 9:30 PM, the guy who greeted us at the front desk, could’ve easily been a felon on a work release program. Rude, unprofessional, and made us feel as though we were bothering him. The overall cleanliness of the lobby was questionable at best. When we got to our room, clearly someone had been smoking in the room, which was a complete and utter disaster. The bathroom had no shower curtain or shower rod, so after we showered it looks like a typhoon went through the bathroom.
Stayed 1 night in Jul 2024

2/10 Terrible

erin

Stayed 1 night in Jul 2024

2/10 Terrible

Stacey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay elsewhere
Our room did not have a refrigerator (there was an empty space in the cabinet where it belonged), the toilet ran loudly almost the entire time, the was lotion and conditioner but no shampoo and the floor was dirty. This is the only one star review I’ve ever left, do yourself a favor and stay somewhere else. Its only good quality was that the staff was pleasant.
Stayed 1 night in Jul 2024

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything is worn down. Looks like very little money has been spent on upkeep
Stayed 1 night in Jul 2024

2/10 Terrible

Annabelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON’T STAY HERE
We showed up to flickering lights, limited power in our room, damaged fire suppression system, no air conditioning, rude desk attendant, and a manager who will do absolutely nothing if you can contact him.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no light in the bathroom and there were no light bulbs available. The room smelled as if it had been flooded. There was no one manning the breakfast area so no one could restock the milk and butter. And no one was available at the front desk in the morning
Stayed 1 night in Jul 2024

2/10 Terrible

Megan

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They didn’t have a working key machine and had to let us in the room each time. They’d prop the door open and wouldn’t even wait for us to get there before leaving the room unattended.
Stayed 2 nights in Jul 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
The locks were being replaced so the front desk clerk had to let me back into my room every time I came back in, it was weird and just uncomfortable.
Stayed 1 night in Jul 2024

8/10 Good

glen

Stayed 2 nights in Jun 2024

4/10 Poor

Deanna

Disliked: Property conditions & facilities
Wouldn’t recommend
The place had no room keys! The machine was down. No coffee in the room nor trash bags in the cans. Dark grey stuff smeared above the tub in the bathroom.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth what paid
Half the lights in my room did not work. No light blocking curtains, tv only had one channel. Keycard maker was not working so had to get person at desk to open door. No breakfast as advertised (one of the main reasons I picked this hotel) have a video of tv issue and the lights
Stayed 1 night in Jul 2024

4/10 Poor

kimberly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Don't stay here!!
i booked a room for 5 people. from this website it was supposed to have 2 beds and pull out twin sofa. only had 2 queen beds. Keymaker wasn't working so employee had to let us in our room everytime. Bathroom door frame had massive rust on it. Loose tile in the bathroom floor, stubbed my toe several times. Shower anti-slip mat was peeling up. Pool was super cold, dirty and way too much chlorine. Beds are not comfortable, could feel the metal in them. Very disappointed with this hotel!
Stayed 1 night in Jul 2024