2/10 Hirveä
Josh T.
10.1.2024
Huonoa: Siisteys
Poor Management
We had high hopes for our stay at this property, especially considering the hefty per night price tag. Unfortunately, our experience fell far short of expectations. Numerous issues significantly impacted our stay, and despite our efforts to communicate with the property manager, many problems were left unresolved.
Hot Tub and Pool Issues:
The hot tub, a major attraction for our rental choice, never worked throughout our entire week-long stay. Despite multiple attempts to address the issue with the property manager and promises of technician visits, the problem persisted. Additionally, the pool lights were also malfunctioning, further diminishing the overall experience.
Pest Problem:
Waking up to cockroaches in the house every morning was a disturbing and unacceptable surprise. This issue significantly tainted our stay and created a hygiene concern that we did not anticipate when booking this property.
Structural and Security Problems:
The floor being out of level, interior doors that wouldn't shut, and a back door that wouldn't lock without lifting it up added to the list of disappointments. These structural and security issues are not what one would expect from a rental at this price point.
We understand that issues may arise, but the lack of prompt and effective resolution by the property manager was frustrating. Despite assurances, the problems persisted throughout our stay.
Josh T.
Yöpyi 6 yötä joulukuussa 2023