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BTH Hotel Arequipa Lake

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BTH Hotel Arequipa Lake

Arcade
Aerial view
Front of property
Arcade
Breakfast, lunch, dinner served; pool views

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Pje Camino Al Molino S/n, Arequipa, Arequipa, 4012
  • Molino de Sabandia
    6 min walk
  • Mall Aventura Porongoche
    10 min drive
  • Parque Lambramani
    12 min drive
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    46 min drive
VIP Access
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Room options

View all photos for Junior Room

Junior Room | 4 bedrooms, down duvets, memory-foam beds, minibar

Junior Room

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 4 bedrooms, down duvets, memory-foam beds, minibar

Superior Double Room

  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Room

Superior Room | 4 bedrooms, down duvets, memory-foam beds, minibar

Superior Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

BTH Hotel Arequipa Lake

Family-friendly Arequipa hotel in Sabandía with free breakfast
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a sauna, a conference centre and a coffee shop/cafe are on-site.
BTH Hotel Arequipa Lake offers 52 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. Memory foam beds feature down duvets. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

Children aged under 10 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at BTH Hotel Arequipa Lake, you're just a quick walk from Molino de Sabandia. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at el lago
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, mountain biking and a playground
  • Just a 1-minute drive from Molino de Sabandia and 12 minutes from Parque Lambramani
  • Airport, local-area and shopping centre shuttle service available for a fee
BTH Hotel Arequipa Lake offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 53820 square feet (5000 square metres) and includes a conference centre. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly BTH Hotel Arequipa Lake. An area shuttle within 17 km and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis.

This Art Deco Arequipa hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
El lago – This poolside tapas bar serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 17 km
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • el lago

Family friendly

  • Laundry facilities
  • Microwave on request
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (53,820 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • In the mountains
  • On a lake
  • On the boardwalk/promenade
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional fees apply to children for items such as extra bedding and breakfast.

Renovations and closures

The following facilities will be closed during September, October and November:
  • Bar/Lounge
  • Dining venue
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BTH Hotel Arequipa Lake

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 53.00 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
BTH Hotel Arequipa Lake offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 20604690685

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 01 May and close on 31 December.
  • Pool access available from 10:00 AM to 6:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Lago Estelar Hotel
BTH Hotel Arequipa Lake Hotel
BTH Hotel Arequipa Lake Arequipa
BTH Hotel Arequipa Lake Hotel Arequipa

BTH Hotel Arequipa Lake Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 187 reviews" "
Rating 8 - Good. 79 out of 187 reviews" "
Rating 6 - Okay. 29 out of 187 reviews" "
Rating 4 - Poor. 6 out of 187 reviews" "
Rating 2 - Terrible. 3 out of 187 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Yolanda

Travelled with partner
Disliked: Amenities
THIS IS A 3 STAR NOT 4 STAR HOTEL. We stayed during their off season and many of the hotel amenities were not available for use including the jacuzzi, pool bar, gym, and sauna which we were not made aware of prior to booking. The room was not clean when we arrived with stains on the bed and hair/garbage in the bathroom from the previous person. The door had gaps around it so noise came through meaning the vaccuming around 11pm at night kept us from getting the sleep we needed for an early morning tour. The pool was available but no bartender, and we found it wasn't cleaned daily as a massive wad of hair and brown liquid at the top was around for a few days. We also found smashed glass along the walking areas of the pool. Finally, it's hard to get a taxi to and from this place. The people were nice but I would not stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

LUCIA, Minneapolis

Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property
Did not like that they charged for any ice needed, any hot water. Did not have free coffee at the lobby. Did not want to honor 20% discount for food and beverage per our reservation details.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The seclusion is nice and peaceful. The facilities are clean and well kept. They could use more lighting for the path between hotel and restaurant.
Stayed 4 nights in Jul 2019

10/10 Excellent

Jose Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Thanks for your service
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a picturesque surrounding made the stay memorable. However, finding Uber from the hotel to the city was very difficult.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice hotel on the outskirts of the city
This hotel was nice, but make sure you want to stay where it is located as it is on the outskirts of Arequipq proper. It feels like you are in a rural location with farm views outside your window. The place seemed to be under renovation in some parts, so there was some construction noise we had to deal with. The breakfast was really good and the rooms were nice and clean. We booked this hotel in large part because the picture on hotels.com website showed a sitting area for the “superior room, one king bed” and we wanted the extra space during our stay. I took a screen shot of the picture on my phone. It was a good thing because when we checked in, the front desk put us in a “standard” room that did not have this extra sitting area. Even after showing the picture to the front desk, we were told that the picture was of their “junior suite” and there was nothing they could do about it. I sent a note about this to hotels.com, and the next day hotel staff approached us, apologized and moved us to the advertised room. The hotel has a pool and jacuzzi, but when we asked about the operating hours for the jacuzzi (as we were hoping to use it to relax in the evening after dinner) we were told that the jacuzzi required a reservation, and that there are only three reservation times offered each day - 11 am, 1 pm and 3 pm. This was useless for us as those times were when we were out sight-seeing. So while it was a nice property, some key amenities were unusable during our stay.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids liked the lagoon on the property with ducks and pedal boats. The service at the front desk, particularly Patrice, was excellent. We did not like the fact that our room, although clean, had flies.
Stayed 3 nights in Mar 2019

6/10 Okay

jane, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe comfortable with amenities
Friendly and spacious. Best bed for a while too. The shuttle to the airport an hour away is a bonus. Great place to reenergise.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
We had one night planned and decided to stay another as the hotel was so nice! Staff were so friendly and lovely to us. Definitely recommend.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
To wake up with the nature
If you are looking for a new experience (outside the city), this is a good choose. For me and my family , it was a great experience wake up and see trough the room window, an excellent landscape: cows, ducks, crops and also a brilliant sun in the morning. Also, the hotel has a good swimpool and nice place for kids.
Stayed 4 nights in Apr 2018

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice country hotel outside Lima city
The hotel offers a welcome relief from the sometimes dusty centre of Arequipa. The setting was lovely with the restaurant overlooking the lake, and we were lucky to see some great white herons. The restaurant is a bit pricey for Peru, but the food was good. The included breakfast is good value, with a choice of fruit salad, yogurt, juice, cereals, toast and eggs cooked to your wishes.
Stayed 3 nights in Apr 2018

10/10 Excellent

moy, dallas tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area
Nice breakfast , service; Good security Cleaning on time Personal very good attitude Good coffee
Stayed 6 nights in Sep 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
We arrive for a 4am checkin after driving 12 hours and the gates were closed and no one was answering. We waited for an hour outside before we had Expedia call the hotel and tell them to come out. The shower head was also falling apart
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Arequipa with nature near.
Friendly people, clean rooms, Excelent food. Perfect for children. Very happy with my stay.
Stayed 6 nights in Jul 2017

8/10 Good

Karla, Lima, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, lovely views, a bit far away from the city centre, but worth the traveling time if you are with small kids.

10/10 Excellent

marx, palm beach, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel to rest
It is a very quiet place, excellent service and overall cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel with lots of potential
We had a great experience, it has all necessary. The worst part was the staff (they won't help nor offer anything) and the fact that they do not have AC (as it was offered). Swimming pool could be heated and they could put some effort on the food department, breackfast was poor, also service arround the pool area did not had much to offer. Place is great, there are activities nearby, it is only 20 minutes away from downtown so its location allouds to have everything close enough, but still were able to rest.

8/10 Good

Alan, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gorgeous hotel. Rooms large, beds good, breakfast excellent. WIFI is spotty and frequently looses signal. Hotel is 20 minutes outside of town.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Might have been nice once
Hotel facilities outdated and in need of refurbishment. Breakfast is bad - chips, rice and soup?! And the worst scrambled eggs I've ever had. Reception staff say they've booked taxi's or reserved activities when they haven't. Swimming pool was absolutely filthy.