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La Résidence - Arles

4.0 star property

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Exterior
Deluxe Apartment (Canopy) | In-room dining
Deluxe Apartment (Canopy) | Premium bedding, individually decorated, individually furnished
Interior
Deluxe Duplex, Kitchen | Premium bedding, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3 Rue Elie Giraud, Arles, 13200
  • Place, Espace Van Gogh
    ‪2 min walk‬
  • Place, Camargue Nature Park
    ‪5 min walk‬
  • Place, Arles Amphitheatre
    ‪6 min walk‬
  • Airport, Nimes (FNI-Garons)
    ‪18 min drive‬

Room options

View all photos for Deluxe Apartment, City View (1st floor)

Deluxe Apartment, City View (1st floor) | Premium bedding, individually decorated, individually furnished

Deluxe Apartment, City View (1st floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, Courtyard Area (2nd floor)

Deluxe Apartment, Courtyard Area (2nd floor) | Premium bedding, individually decorated, individually furnished

Deluxe Apartment, Courtyard Area (2nd floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, City View (2nd floor)

Deluxe Apartment, City View (2nd floor) | Living room | LED TV

Deluxe Apartment, City View (2nd floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | Living room | LED TV

Superior Apartment

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, Terrace

Apartment, Terrace | Terrace/patio

Apartment, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Apartment (Canopy)

Deluxe Apartment (Canopy) | Living room | LED TV

Deluxe Apartment (Canopy)

  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living room | LED TV

Deluxe Apartment

  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Deluxe Duplex, Kitchen

Deluxe Duplex, Kitchen | Premium bedding, individually decorated, individually furnished

Deluxe Duplex, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | LED TV

Deluxe Apartment

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | LED TV

Deluxe Apartment

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design Apartment

Design Apartment | Living area | LED TV

Design Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 Large Single Bunk Bed

Similar properties

Front of property
Hôtel Le Relais de Poste Arles Centre Historique
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 92 reviews
Hôtel Le Relais de Poste Arles Centre Historique

About this property

La Résidence - Arles

Hotel in Arles
Along with self parking, this smoke-free hotel has laundry facilities and free Wi-Fi in public areas. Other amenities include multilingual staff assistance.
La Résidence - Arles offers 8 accommodations with coffee/tea makers and free toiletries. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. LED televisions come with cable channels. Housekeeping is provided on a daily basis.

During your stay at La Résidence - Arles, you're just a quick walk from Museon Arlaten. Features include free WiFi in public areas, plus laundry facilities and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a terrace
  • Steps from Museon Arlaten and Espace Van Gogh
La Résidence - Arles offers its guests a terrace, multilingual staff, and laundry facilities. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Arles hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 22 per night)
  • Limited on-site parking

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 October and 1 April.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 22 per night
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Résidence Arles Aparthotel
Résidence Arles
La Résidence Arles
La Résidence - Arles Hotel
La Résidence - Arles Arles
La Résidence - Arles Hotel Arles

Reviews

La Résidence - Arles Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 121 reviews
Rating 8 - Good. 40 out of 121 reviews
Rating 6 - Okay. 12 out of 121 reviews
Rating 4 - Poor. 7 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

marife

Stayed 3 nights in Sep 2025

4/10 Poor

Hannah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Firstly this is not a 2 bed property, one bedroom is behind a curtain. It smelt of damp, had mold on the walls and slugs in the classroom. There were slugs inside and management did nothing about our complaints.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and super convenient. Also enjoyed the quiet evenings even though close to the action.
Stayed 1 night in Jun 2025

6/10 Okay

Martin

Liked: Cleanliness, room comfort

Good location but needs some TLC

Check in was a bit disorganised, our apartment was in a different building and the on-site parking was not on site but instead 15 minutes walk away. The apartment whilst modern and comfortable had one cup, only 2 coffee pods and the towel rail had been pulled off the bathroom wall. It could do with a bit of TLC.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking accommodation was very close and felt very safe. Unfortunately the laundry set up was not ideal.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and spacious place with serene courtyard and excellent location! Just steps out to bunch of wonderful restaurants including super cute breakfast place. Sending out to Big thanks to the wonderful staff, Jeceilla. We really enjoyed staying here.
Stayed 3 nights in Jun 2025

6/10 Okay

Barrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Broken furniture, sheets too small for bed and blocked drain in bathroom
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
We liked our room - space to spread out. We extended our stay for two nights and they were so accommodating. Free laundry facilities. In a cute part of town near grocery markets boulangeries, restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect central location. Very spacious apartment, Very attentive and extremely helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities
I was ready to leave a bad review. Prior to check in I kept receiving emails telling me parking is limited and if I needed it to make sure I reserved a spot. Each time I'd email the company asking to reserve a spot. Instead of confirming the company would wait several weeks then send the same message again. I spent $30 on cell phone add ons trying to contact someone while traveling. I was told to call back, I'd call and they'd make me call back again. A simple, that's an automatic reply would have done the job but the man kept telling me to call back at different times. Then enter Jacinda. She was friendly, very helpful and a complete 180 from the man I had been dealing with. Parking is in a secure parking garage and fairly easy to get to. The hotel is run down but the whole city is. We were able to walk to all the attractions and there were two small grocery stores near by. Once we arrived there were zero regrets we chose this apartment hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Robert, Oakbank

Travelled with partner
Liked: Property conditions & facilities
Upon check in because we weren’t fluent in French was told that we were lazy. Accommodations were ok and was a convenient location. The carpet was very dirty.
Stayed 3 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynn, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a taxi from the train station 16e but once we knew where we were, we walked back to the train station. No elevator and must be able to do stairs but it is beautifully restored and has a huge room, kitchen and large bathroom. Grocery store across the street and many restaurants around. They give a map and lots of local info. Even the managers personal cell number, should we “get into trouble”.
Stayed 2 nights in Sep 2024

6/10 Okay

Myriam

Disliked: Amenities
Good location but apartment could have been a little cleaner and the bed we had was the worst. Mattress if you could it that, was all twisted up and lumpy. Very terrible bed.
Stayed 2 nights in Sep 2024

4/10 Poor

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very uncomfortable bed which is a shame as the location is great. However, unless and until the mattress is replaced, Room 3 is pretty much uninhabitable. Shame
Stayed 5 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was great, location great however I due to difficult communications I didn’t appreciate being loudly ‘ summoned’ by an irate hotel manager and shouted at by her for taking up an extra foot in the garage especially as I (thought) I had been told this was ok….I felt very uncomfortable over what was an innocent and minor mistake. The other guest an Australian chap (nice guy) needed the space also said he felt awkward about how she dealt with it. Otherwise a wonderful place
Stayed 2 nights in May 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Karen

Stayed 1 night in May 2024

8/10 Good

JACQUIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old French Hotel. 1700,s. There were stairs that had some tiles missing so a hazard if you have trouble with stairs but the host helped us up with our luggage. Lovely nice size bathroom with a tub and heater in the bathroom. We would definitely stay here again it is close to everything including 2 food stores around the corner. Laundry facilities can be used in the evening.
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the old town. Nice modern apartment in an old historic building.
Stayed 7 nights in May 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Large apartment. Nice to have so much space to relax and enjoy some food. Close to many attractions and food options. Groceries one block away.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay; very unhappy with ownership

The room and location were very good. Communication with manager was a challenge as we did not have a phone number of the manager. On the confirmation of the reservation we only had a phone number of the property owner. Therefore when we called to try to get some changes made, we were told by the owner, "That's not my problem, that is your problem. I cannot do anything about that." We were shocked by the attitude and lack of willingness to try to resolve the issue. When we finally checked-in the mgr said our request for a change was no problem but by then we were really unhappy about the owner's response and attitude. Advice to hotels.com, is make sure the confirmation that comes from the hotel has the correct number for contact.
Stayed 2 nights in Apr 2024

4/10 Poor

Alison

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location and ambience were great and the room was spacious. However, the most important thing about a hotel is the bed. Even after we fixed the bed (see below) the mattress sagged and was strangely short, about 4 inches/10 cm shorter than is standard. In addition the lighting in the room was dim even by French standards and there were odd smells (sewer, mustiness, oil paint) that came and went. The bathroom was spotless but the kitchen was dirty, especially the floor. When we went to bed the first night, we realized there was a crater on one side of the bed. As there is no on site staff, we had to wait around the next day until someone showed up to check in a guest. They didn’t check our bed to see what the problem was and wanted €50 for us to move to a different room. Obviously they figured we were complaining about the saggy mattress not a “real” problem. When packing up to move rooms we looked under the bed to make sure nothing had fallen under it, and noticed the slats had come off the railing. So we dragged the mattress off and fixed it. No apology or recognition of our inconvenience. Not hell on earth but we would not stay here again. There is no shortage of options in Arles.