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Mercure Arras Centre Gare

4.0 star property

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Photo gallery for Mercure Arras Centre Gare

Bar (on property)
Front of property
Premium bedding, desk, blackout curtains, soundproofing
Reception
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
58 Boulevard Carnot, Arras, Pas-de-Calais, 62000
  • Hôtel de Ville
    ‪8 min walk‬
  • Grand Place
    ‪8 min walk‬
  • Citadelle d'Arras
    ‪18 min walk‬
  • Lille (LIL-Lesquin)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Premium bedding, desk, blackout curtains, soundproofing

Classic Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior) | Premium bedding, desk, blackout curtains, soundproofing

Family Room, Multiple Beds (Superior)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Premium bedding, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Interior

Holiday Inn Express Arras by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (631)
The price is €137
for 1 room
includes taxes & fees
20 May - 21 May
Holiday Inn Express Arras by IHG

About this property

Mercure Arras Centre Gare

Art Deco hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking. Housekeeping is available on request.
Mercure Arras Centre Gare offers 98 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include baths or showers.

This Arras hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Arras Centre Gare. During your stay, you're just a quick walk from Eglise Saint Laurent. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 8 meeting rooms
  • On-site recreation includes a gym and bicycles to rent
  • Within a 10-minute walk of Eglise Saint Laurent and Place des Héros
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 8 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 11248 square feet (1045 square metres) and includes a conference centre. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Mercure Arras Centre Gare. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Arras Centre Gare was completed in December 2019.

This Art Deco Arras hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Le 58 – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 500 metres
  • Secured, covered parking on site (EUR 11 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le 58

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (11,248 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - December 2019
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Covered self-parking fee: EUR 11 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Atria
Mercure Atria Arras Centre
Accor Atria Arras Centre
Mercure Atria Arras Centre Hotel Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare
Mercure Arras Gare Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare Arras
Mercure Arras Centre Gare Hotel Arras

Mercure Arras Centre Gare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 346 out of 658 reviews
Rating 8 - Good. 233 out of 658 reviews
Rating 6 - Okay. 55 out of 658 reviews
Rating 4 - Poor. 14 out of 658 reviews
Rating 2 - Terrible. 10 out of 658 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness
Disliked: Room comfort
Basic hotel but no issues apart from the stairwells and staircase to the car park being inhabited by homeless and stinking if smoke etc… my wife in particular found this very intimidating and wouldn’t go to car park alone. This clearly needs addressing by the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property near train, beautiful walk to main square
Stayed 2 nights in Nov 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High (we had a roof box) underground public parkin next door. Access to hotel from parking. Very near centre. great restaurant. would use again
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central comfortable hotel.

Nice comfortable room. Good spot and easy underground parking
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Impeccable service. Spacious rooms and very clean. Top notch customer service probably one of the best places we stayed in Europe!
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Restaurant food poor for evening meal. Good food for breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very walkable, clean . Staff very helpfuf
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hyvätasoinen hotelli aseman vieressä

Aivan aseman vieressä oleva hyvätasoinen hotelli. Tilavat ja siistit huoneet. Kesähelteillä olisi ollut mukava, jos huoneessa olisi ollut jääkaappi.
Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful, friendly staff. Lovely breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect choice for a stay in Arras

This is a great hotel located within an easy walk of the main square. The breakfast was brilliant with lots of variety and well cooked and topped up. Great coffee too. We ate in the hotel restaurant which was a great option. The parking was conveniently below the hotel and accessed via a lift and was also subsidised. The food was brilliant and the cost was reasonable. All in all a great choice for a stay in Arra.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, easy to park at and walk into the centre
Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with helpful staff

Lovely réception staff, helpful and offered directions and tips. Room was comfortable and pleasant.
Stayed 1 night in Jul 2024

10/10 Excellent

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Mercury is a very stylish and well operated Hotel. I will definitely come back to this place.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Good bar. Good breakfast.

Nice hotel. Good bar. Good breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to the train station and to downtown. Excellent service, we received an upgrade upon arrival. Very clean, pleasant, great spaces in the hotel for breakfast, meetings, dining, bar.
Stayed 2 nights in May 2024

8/10 Good

Sierra

Stayed 2 nights in May 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth time stopping at the Mercure in Arras. Very good as always
Stayed 3 nights in May 2024

8/10 Good

Paul

Travelled with group
Liked: Amenities
Good location, friendly and helpful service
Stayed 4 nights in May 2024