2/10 Hirveä
Niki
Liikematkailija
9.12.2024
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
This property is very old and so are the furnishings inside of it. The couch in my room was ripped in multiple locations and the carpeting was so dirty in places that it looked dark brown or black, when it was actually beige. I tried to cancel the reservation because I did not want to stay there with the existing conditions but the manager there (I was told his name was Chen) refused to allow early checkout or any type of refund for the gross conditions. I ended up leaving the property and finding a new hotel (Ramada) even though I had already paid for the nasty one. Thankfully, Expedia is much more hospitable and was able to offer a OneCash credit to help offset some of the costs. We will never go to this hotel again!
Niki
Yöpyi 4 yötä joulukuussa 2024