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Element Asheville Downtown

3.0 star property

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Photo gallery for Element Asheville Downtown

Free daily buffet breakfast
55-inch flat-screen TV with digital channels, TV, Netflix
Indoor pool
View from property
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
62 College Place, Asheville, NC, 28801
  • The Orange Peel
    ‪18 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪19 min walk‬
  • University of North Carolina at Asheville
    ‪6 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

55-inch flat-screen TV with digital channels, TV, Netflix

Studio, Multiple Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Mountain View

Down duvets, in-room safe, desk, laptop workspace

Studio, Multiple Beds, Mountain View

  • 39 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Down duvets, in-room safe, desk, laptop workspace

Studio, Multiple Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Single Room, 1 Bedroom

55-inch flat-screen TV with digital channels, TV, Netflix

Single Room, 1 Bedroom

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Bedroom, Balcony, Mountain View

55-inch flat-screen TV with digital channels, TV, Netflix

Single Room, 1 Bedroom, Balcony, Mountain View

  • 53 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountain View

  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

55-inch flat-screen TV with digital channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountain View (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountain View (Hearing Accessible)

  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

55-inch flat-screen TV with digital channels, TV, Netflix

Studio, Multiple Beds (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

55-inch flat-screen TV with digital channels, TV, Netflix

Suite, 1 Bedroom, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

  • 53 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Hotel Indigo Asheville Downtown by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1003)
The price is €173
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hotel Indigo Asheville Downtown by IHG

About this property

Element Asheville Downtown

Eco-certified hotel with free breakfast and rooftop terrace
An indoor pool, a rooftop terrace and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Element Asheville Downtown offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include baths or showers and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Element Asheville Downtown gets high marks from our customers. During your stay, you'll be within walking distance of Wicked Weed Brewing. Features include free WiFi in public areas, plus an indoor pool and a 24-hour business centre. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute drive from Wicked Weed Brewing and a few minutes from The Orange Peel
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. An indoor pool, a rooftop terrace, and barbecue grills are also featured at the eco-certified Element Asheville Downtown. The hotel can provide wedding services and tour/ticket assistance. For a fee, parking is available.

This Beaux Arts Asheville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Bicycle rentals
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 24 October 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Asheville Asheville
Element Asheville Downtown Hotel
Element Asheville Downtown Asheville
Element Asheville Downtown Hotel Asheville
Element Asheville Downtown a Marriott Hotel

Element Asheville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 336 out of 413 reviews
Rating 8 - Good. 52 out of 413 reviews
Rating 6 - Okay. 10 out of 413 reviews
Rating 4 - Poor. 7 out of 413 reviews
Rating 2 - Terrible. 8 out of 413 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

jose, wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

JANA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, well-run boutique hotel with a delicious hot breakfast, located near restaurants and downtown Asheville.
Stayed 3 nights in Nov 2024

10/10 Excellent

Avina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast I have ever had at a hotel in the states. They had healthy options and everyone in the family enjoyed it. Clean and comfortable beds. A short drive into downtown Asheville. Would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robin

Stayed 2 nights in Sep 2024

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Asheville when the hurricane came through. The hotel lost power and water (like the rest of Asheville), but the hotel did whatever they could to accommodate. The Manager and staff was great. Thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Stayed 1 night in Sep 2024

10/10 Excellent

mackenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. It had a nice kitchenette which would be really great for a longer stay. My daughter and I only stayed one night but the beds were comfy and the view out of the window was really nice!
Stayed 1 night in Aug 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very professional and helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

TRACI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Fast check in. Very comfortable room & very clean. We faced the highway so it was a little noisy but slept through it. Excellent breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Jen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, in a nice location, loved the covered parking spaces. Room was very spacious and the kitchenette was very nice. Staff was helpful and friendly and the free shuttle to downtown was wonderful (Bill, the driver was great). I would return to this property the next time we are in Asheville.
Stayed 2 nights in Sep 2024

4/10 Poor

Casey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was great and hotel was clean in general. Breakfast was really good and had a lot of great option. However, when the front desk person took my credit card upon check-in I specifically asked if it would be charged and the person said that it won't be charged but only on file if something happens. A few days after my stay I got a charge of $12 on the card. I called and the hotel explained it was for parking. Looking back at the details it does say there is a $12 fee for parking which I missed and don't mind paying for. What bothered me was that there was not upfront communication about what my card was used for. Otherwise I'd give this hotel a 4.5 or 5 stars.
Stayed 1 night in Sep 2024

10/10 Excellent

christine

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mengu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the qualities in the above plus Clean .
Stayed 2 nights in Sep 2024

2/10 Terrible

Kobina

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I had an extremely poor customer service experience. There was an error in billing. It took 4 calls to the hotel to get my money refunded. After the third call, they issued a refund, but not for the full amount. I had to call a forth time. When I did, they said that they did not refund the full amount because there is a charge for parking. We were never alerted to that cost. Frustrating and time consuming to say the least! The room was clean. Be aware that there is a lot of road noise from the adjacent highway.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, great breakfast!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gretchen, Farmington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and a nice, big, clean room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so clean and welcoming. The room was comfortable and very roomy. Would love to stay there again!
Stayed 2 nights in Aug 2024

8/10 Good

Cathy, Purcellville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mansimar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided a fantastic stay with its well-equipped kitchenette, perfect for preparing quick meals. The room was spacious and immaculate, with comfortable beds ensuring a restful night. Located in Downtown, it was ideal for exploring the city's attractions. The staff were welcoming and attentive, making sure all our needs were met. The hotel’s family-friendly environment was a big plus, with amenities catering to both adults and children. The only minor issue was the rooms facing the road are a bit noisy, but overall, it was a wonderful experience, and I highly recommend this hotel for families visiting the area.
Stayed 2 nights in Aug 2024