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Home2 Suites by Hilton Asheville Biltmore Village

3.0 star property

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Photo gallery for Home2 Suites by Hilton Asheville Biltmore Village

Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Full-sized fridge, microwave, dishwasher, coffee/tea maker
Full-sized fridge, microwave, dishwasher, coffee/tea maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
61 Thompson Street, Asheville, NC, 28803
  • Historic Biltmore Village
    ‪7 min walk‬
  • The Orange Peel
    ‪3 min drive‬
  • Biltmore Estate
    ‪11 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

Hampton Inn & Suites Asheville Biltmore Village

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (1006)
The price is €101
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Hampton Inn & Suites Asheville Biltmore Village

About this property

Home2 Suites by Hilton Asheville Biltmore Village

Hotel with free parking, near The Orange Peel
A seasonal outdoor pool, a business centre and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site.
Home2 Suites by Hilton Asheville Biltmore Village offers 117 accommodations with a safe and free newspapers. This accommodation is furnished with unspecified sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Asheville Biltmore Village. During your stay, you're just a quick walk from Historic Biltmore Village. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from The Orange Peel and a few minutes from Harrah's Cherokee Center - Asheville
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Event space at this hotel measures 360 square feet (33 square metres) and includes conference space. The business-friendly Home2 Suites by Hilton Asheville Biltmore Village also features a seasonal outdoor pool, dry cleaning/laundry services, and express check-in. Free self parking is available.

This 3-star Asheville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • 360 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • The seasonal pool will open on 15 May and close on 15 October.
  • Pool access available from 9:00 AM to 10:30 AM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Asheville Biltmore
Home2 Suites by Hilton Asheville Biltmore Village NC
Home2 Suites by Hilton Asheville Biltmore Village Hotel
Home2 Suites by Hilton Asheville Biltmore Village Asheville

Home2 Suites by Hilton Asheville Biltmore Village Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 571 reviews
Rating 8 - Good. 121 out of 571 reviews
Rating 6 - Okay. 30 out of 571 reviews
Rating 4 - Poor. 15 out of 571 reviews
Rating 2 - Terrible. 17 out of 571 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

2/10 Terrible

JAMES

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Called a week prior to make sure damages from flood did not damage the facility. Was assured that the only damage was the parking lot. Not so.....2 floors had been flooded, and they were closed. The lobby was on 3rd floor, a cafeteria table for check in. One staff person, unhelpful, very rude. Elevator malfunctioned, construction, everywhere, no lighting, the person checking in was unprofessional, and no public bathroom available after our 6 hour drive. The registration clerk said if you need a restroom, you will have to check in to your room and use it. Women in their 70's, ..... seriously , it was not a safe place to stay. They should have provided this information when we called to inquire about the hotel conditions. We did not stay, and filed a complaint with Orbitz, and denied a refund, by the clerk. I also plan to write a letter to the Hilton company.....they should have been honest about the hotel conditions. It was a nightmare..... I am so sorry about the damages and flood, but it was dishonest, not to warn us concerning the condition of this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

FLORENTIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Service
The staff when I checked in was super helpful and friendly. They were having computer issues but they found a way to get me into my room quickly and with no issues. Then they provided a recommendation for dinner that was exactly what I was looking for.
Stayed 1 night in Sep 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Nan

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3 night stay was very good! Loved the location near the Biltmore and downtown Asheville shopping and restaurants!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ended up staying 2 nights due to bad weather at our next destination. Desk clerk was very helpful in exrtending our stay and supplying a discount code for Biltmore Estates. Room and beds were very comfortable. Breakfast was amazing; homemade buttermilk biscuits were the best I’ve tasted in years! Full kitchen wasn’t necessary but real plates and silverware to eat our take out was nice. Japanese restaurant just across the parking lot is also excellent. I would definitely stay here again and will look for other Home2 Suites by Hilton in other cities.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and close to Biltmore House.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ,clean and safe area. Nice newer property.
Stayed 1 night in Sep 2024

6/10 Okay

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would choose a different hotel. While close to Biltmore not a great area of Ashville, NC.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
The employee that checked us in was very friendly. He gave us information needed for our stay. The room was clean, the bed, sheets, comforter, and pillows were very comfortable which is my second most priority to a room. Cleanliness being the first! This hotel is close to restaurants, Walgreens, Target, etc. I’d absolutely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair pricing for great rooms and professional staff
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice, breakfast was good, and it was a perfect location for my trip to Asheville!
Stayed 2 nights in Aug 2024

8/10 Good

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean, amazing service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay!
Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Need better management oversiight
When we checked in, there was a dirty wash cloth in the shower, food in the refrigerator and dishes in the dish washer. One night, the shampoo fell off the shower wall. They didn't clean the room on regular days as they said. But, management was very apologetic and did comp some items. Just was surprised because we have had great experiences with Home2 previously.
Stayed 5 nights in Aug 2024

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Jul 2024