TownePlace Suites by Marriott Asheville Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Asheville Downtown

Exterior
Exterior
Studio, 2 Queen Beds | In-room safe, desk, laptop workspace, travel cot
Lobby
Studio, 2 Queen Beds | Private kitchen | High chair

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
39 ELM STREET, Asheville, NC, 28801
  • Thomas Wolfe Memorial
    9 min walk
  • Harrah's Cherokee Center - Asheville
    10 min walk
  • Pack Square
    10 min walk
  • Asheville, NC (AVL-Asheville Regional)
    18 min drive

Room options

Studio, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

TownePlace Suites by Marriott Asheville Downtown

Hotel with a 24-hour fitness centre, a short walk to Harrah's Cherokee Center - Asheville
A 24-hour fitness centre, self parking and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Asheville Downtown offers 83 air-conditioned accommodations, with a safe. This Asheville hotel provides complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Asheville Downtown. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a business centre. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 10 minutes by foot from Harrah's Cherokee Center - Asheville and a 1-minute drive from The Orange Peel
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Public spaces have free WiFi and wired Internet. There's an onsite business centre. A 24-hour fitness centre, barbecue grills, and a picnic area are also featured at TownePlace Suites by Marriott Asheville Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Asheville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 15 per day)
  • Parking on site (USD 15 per day)
  • Secured, covered extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Couples/private dining

Family friendly

  • Children's games
  • Highchair
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per day
  • Covered extended parking fee: USD 15.00 per day
  • Nearby parking fee: USD 15.00 per day (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive key retrieval information.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Towneplace Suites Asheville Downtown
TownePlace Suites by Marriott Asheville Downtown Hotel
TownePlace Suites by Marriott Asheville Downtown Asheville
TownePlace Suites by Marriott Asheville Downtown Hotel Asheville

TownePlace Suites by Marriott Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 167 reviews" "
Rating 8 - Good. 26 out of 167 reviews" "
Rating 6 - Okay. 15 out of 167 reviews" "
Rating 4 - Poor. 2 out of 167 reviews" "
Rating 2 - Terrible. 3 out of 167 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hungsup

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

John, oakdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay awesome value during week days
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger, Jacksonville Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Linda J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. I love this place. Extremely clean, great staff, great breakfast (included). Free bottled water. Excellent location. I highly recommend it. I love that the room had a small kitchen. The shower was fantastic too. Dont hesitate to book.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and overall very nice. My only complaint is the parking. They charge you $15 and don’t have enough spots to accommodate all guests. If you arrive too late you have to park in an adjacent lot, which may be hotel property, but is poorly lit, unpaved and overgrown. Feels like a rip off to pay for parking when they can’t accommodate you in the regular hotel parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from front desk.
Stayed 1 night in Jul 2024

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Asheville
The room was clean and spacious. The beds were comfortable. There was a full kitchen. The hotel was quiet. The desk clerk that checked us in was very helpful in getting us into our room a little over an hour early. 4 P.M. is an abnormally late check in time. My biggest complaint was being charged $15 to park at the hotel. I didn’t notice the fee when I was making the reservation or I wouldn’t have stayed there.
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed all summer. I do a lot of weekend traveling with travel athletics and the is superior to hotels in other locations at the price that I paid. The price was very reasonable.
Stayed 1 night in Aug 2024

10/10 Excellent

catheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property
This is a newer Hotel. Everything is neat and clean. The lobby is welcoming and the staff friendly. Our room was spacious, very clean and comfortable. Only 15 to 20 min walk to downtown.
Stayed 1 night in Jul 2024

10/10 Excellent

Beau

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Stayed 1 night in Jul 2024

8/10 Good

Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Generally what you would expect
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Liked: Amenities
Added an additional day to my stay, and housekeeping went above and beyond. So clean, breakfast is legit, all hosts were over accommodating. Definitely coming back to stay at this exact location in exactly one month. So impressed by everything!
Stayed 3 nights in Jul 2024

10/10 Excellent

susan

Stayed 1 night in Jul 2024

8/10 Good

Luz

I had some issues with the AC. Room was hot!
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Very affordable. Great breakfast and close to the bars.
Stayed 1 night in Jul 2024

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to Whole food and Trader Joe’s. I like its kitchen and friendly staff Krystal.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Nice
Stayed 2 nights in Jul 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Could walk to places downtown Asheville
Stayed 1 night in Jun 2024