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Kamenoi Hotel Aso Park Resort

3.0 star property

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Hot springs
Hot springs
Hot springs
Main Building Japanese A (With private bathroom) (Non-Smoking) | In-room safe, free WiFi, bed sheets
Indoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Hot tub
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1230, Kurokawa, Aso, Kumamoto Prefecture, 869-2225
  • Cuddly Dominion
    ‪3 min walk‬
  • Aso Kuju National Park
    ‪15 min drive‬
  • Mount Aso
    ‪17 min drive‬
  • Kumamoto (KMJ)
    ‪50 min drive‬

Room options

View all photos for Main Building Japanese B (With private bathroom) (Non-Smoking)

Main Building Japanese B (With private bathroom) (Non-Smoking) | In-room safe, free WiFi, bed sheets

Main Building Japanese B (With private bathroom) (Non-Smoking)

  • 54.6 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for North Wing Superior Twin (Accessible) (With private bathroom)(Non-smoking)

North Wing Superior Twin (Accessible) (With private bathroom)(Non-smoking) | In-room safe, free WiFi, bed sheets

North Wing Superior Twin (Accessible) (With private bathroom)(Non-smoking)

  • 35.1 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for East Wing Accessible room (With private bathroom)(Non-smoking)

East Wing Accessible room (With private bathroom)(Non-smoking) | In-room safe, free WiFi, bed sheets

East Wing Accessible room (With private bathroom)(Non-smoking)

  • 42.2 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for South Wing Renewal Standard Twin Room (With private bathroom) Non Smoking

South Wing Renewal Standard Twin Room (With private bathroom) Non Smoking | In-room safe, free WiFi, bed sheets

South Wing Renewal Standard Twin Room (With private bathroom) Non Smoking

  • 25.9 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

View all photos for North Wing Japanese-Western style Room (With private bathroom)(Non-smoking)

North Wing Japanese-Western style Room (With private bathroom)(Non-smoking) | In-room safe, free WiFi, bed sheets

North Wing Japanese-Western style Room (With private bathroom)(Non-smoking)

  • 26.7 sq m
  • Sleeps 3
  • 1 Large Single Bed, 1 Double Bed and 1 Single Futon

View all photos for South Wing KUMAMON Maisonette Fourth(With private bathroom) (Non-Smoking)

South Wing KUMAMON Maisonette Fourth(With private bathroom) (Non-Smoking) | In-room safe, free WiFi, bed sheets

South Wing KUMAMON Maisonette Fourth(With private bathroom) (Non-Smoking)

  • 77.6 sq m
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for East Wing Family Room(With private bathroom)(Non-smoking)

East Wing Family Room(With private bathroom)(Non-smoking) | In-room safe, free WiFi, bed sheets

East Wing Family Room(With private bathroom)(Non-smoking)

  • 42.2 sq m
  • Sleeps 9
  • 2 Single Beds, 3 Single Sofa Beds and 4 Single Futons

View all photos for Main Building Japanese A (With private bathroom) (Non-Smoking)

Main Building Japanese A (With private bathroom) (Non-Smoking) | In-room safe, free WiFi, bed sheets

Main Building Japanese A (With private bathroom) (Non-Smoking)

  • 40 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for KUMAMON Twin Room (With private bathroom)(Non-Smoking)

KUMAMON Twin Room (With private bathroom)(Non-Smoking) | In-room safe, free WiFi, bed sheets

KUMAMON Twin Room (With private bathroom)(Non-Smoking)

  • 25.9 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for North Wing Deluxe Japanese-Western style Room (With private bathroom)(Non-smoking)

North Wing Deluxe Japanese-Western style Room (With private bathroom)(Non-smoking) | In-room safe, free WiFi, bed sheets

North Wing Deluxe Japanese-Western style Room (With private bathroom)(Non-smoking)

  • 36.3 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for North Wing Deluxe Twin Room (With view bath)(Non-smoking)

North Wing Deluxe Twin Room (With view bath)(Non-smoking) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers

North Wing Deluxe Twin Room (With view bath)(Non-smoking)

  • 35.9 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for North Wing Deluxe Twin Room (With View Bath)(Non-smoking)

In-room safe, free WiFi, bed sheets

North Wing Deluxe Twin Room (With View Bath)(Non-smoking)

  • Sleeps 2
  • 2 Double Beds

View all photos for Main Building Japanese B (With Private Bathroom) (Non-Smoking)

Spa

Main Building Japanese B (With Private Bathroom) (Non-Smoking)

  • Sleeps 6
  • 6 Single Futons

View all photos for North Wing Japanese-Western Style Room (With Private Bathroom)(Non-smoking)

In-room safe, free WiFi, bed sheets

North Wing Japanese-Western Style Room (With Private Bathroom)(Non-smoking)

  • Sleeps 3
  • 1 Double Bed

View all photos for North Wing Deluxe Japanese-Western Style Room (With Private Bathroom)(Non-smoking)

In-room safe, free WiFi, bed sheets

North Wing Deluxe Japanese-Western Style Room (With Private Bathroom)(Non-smoking)

  • Sleeps 4
  • 2 Double Beds

View all photos for East Wing Accessible Room (With Private Bathroom)(Non-smoking)

In-room safe, free WiFi, bed sheets

East Wing Accessible Room (With Private Bathroom)(Non-smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for North Wing Superior Twin (Accessible) (With Private Bathroom)(Non-smoking)

In-room safe, free WiFi, bed sheets

North Wing Superior Twin (Accessible) (With Private Bathroom)(Non-smoking)

  • Sleeps 2
  • 2 Double Beds

View all photos for South Wing Maisonette　Fourth(With Private Bathroom) (Non-Smoking)

In-room safe, free WiFi, bed sheets

South Wing Maisonette　Fourth(With Private Bathroom) (Non-Smoking)

  • Sleeps 5
  • 4 Double Beds

View all photos for East Wing Family Room(With Private Bathroom)(Non-smoking)

Interior

East Wing Family Room(With Private Bathroom)(Non-smoking)

  • Sleeps 9
  • 2 Single Beds and 4 Single Futons

View all photos for Main Building Japanese A (With Private Bathroom) (Non-Smoking)

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers

Main Building Japanese A (With Private Bathroom) (Non-Smoking)

  • Sleeps 6
  • 6 Single Futons

View all photos for South Wing Renewal Standard Twin Room (With Private Bathroom)(Non-smoking)

In-room safe, free WiFi, bed sheets

South Wing Renewal Standard Twin Room (With Private Bathroom)(Non-smoking)

  • Sleeps 4
  • 2 Double Beds

View all photos for KUMAMON Twin Room (With Private Bathroom)(Non-Smoking)

In-room safe, free WiFi, bed sheets

KUMAMON Twin Room (With Private Bathroom)(Non-Smoking)

  • Sleeps 4
  • 2 Double Beds

View all photos for Run Of House

In-room safe, free WiFi, bed sheets

Run Of House

  • Sleeps 4
  • 1 Single Bed

View all photos for South Wing KUMAMON Maisonette Fourth(With Private Bathroom) (Non-Smoking)

In-room safe, free WiFi, bed sheets

South Wing KUMAMON Maisonette Fourth(With Private Bathroom) (Non-Smoking)

  • Sleeps 5
  • 4 Double Beds

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About this property

Kamenoi Hotel Aso Park Resort

Hotel in Aso with full-service spa and sauna
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a sauna, a conference centre and Access to hot tub are on-site. Housekeeping is not available.
Kamenoi Hotel Aso Park Resort offers 209 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.
An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

During your stay at Kamenoi Hotel Aso Park Resort, you're just a quick walk from Cuddly Dominion. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Papillon, a buffet restaurant that serves Japanese cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Amenities include a conference centre, multilingual staff and a lift
  • On-site recreation includes hot springs, a steam room and a sauna
  • Just a 3-minute walk from Cuddly Dominion and a 2-minute drive from Road Station Aso
  • Free train station pick-up and train station drop-off shuttle service
There's a restaurant on site. Public spaces have free WiFi. Kamenoi Hotel Aso Park Resort offers its guests a full-service spa, hot springs, and an indoor pool. A train station pick-up shuttle and A train station drop-off shuttle are free. A children's pool, a hot tub, and a sauna are also featured at Kamenoi Hotel Aso Park Resort. Self parking is free.

Smoking is allowed in designated areas at this 3-star Aso hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Papillon – This buffet restaurant specialises in Japanese cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle during limited hours
  • Train station shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • Papillon

Things to do

  • Children's pool
  • Full-service spa
  • Hot springs
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Conference centre

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair-accessible bathroom vanity

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 43-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The name of this property will be changing to Kamenoi Hotel Aso Park Resort as of December 25, 2024.
Pick-up shuttle service from Aso train station is available at 4:15 PM and 5:15 PM. Drop-off shuttle service to Aso train station is available at 9:30 AM and 10:15 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Aso Villa Park Hotel Resort
Villa Park Hotel Resort
Aso Villa Park

Kamenoi Hotel Aso Park Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 187 reviews
Rating 8 - Good. 76 out of 187 reviews
Rating 6 - Okay. 46 out of 187 reviews
Rating 4 - Poor. 13 out of 187 reviews
Rating 2 - Terrible. 1 out of 187 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Akio

Liked: Cleanliness, staff & service
A bit out dated, but it’s okay and clean.
Stayed 1 night in Dec 2024

4/10 Poor

Eoin

Stayed 2 nights in Nov 2024

6/10 Okay

Bill

Business traveller
Disliked: Staff & service, property conditions & facilities
This hotel seems to have lost its mojo. I think it might have been excellent in the 50s and 60s but today it’s a bit outdated and drab. The older staff do not speak any English some of the younger staff need to be called to translate. The room had no character but the view out the window was pretty nice. The saving grace was the dinner and breakfast buffet. The reason I stayed here was it was the only hotel near Kumamoto that had a room on a Saturday night. At $350 I expected more.
Stayed 1 night in Oct 2024

10/10 Excellent

SANTI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
มีที่จอดรถเพียงพอ , พนักงานสื่อสารภาษาอังกฤษได้ดี ให้การบริการดีมาก , มีร้านสะดวกซื้ออยู่ไม่ไกล
Stayed 1 night in Oct 2024

6/10 Okay

charley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent dinner buffet
Stayed 1 night in Jul 2024

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, free spa/public bath, and nice room. We tried the dinner buffet, but we would not recommend. Selection was limited and quality was less then expected based on price.
Stayed 1 night in Mar 2024

8/10 Good

Kay Heong

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel which situation infront of the mount Aso
Stayed 2 nights in Mar 2023

6/10 Okay

Kim-Foo

Liked: Staff & service
Disliked: Amenities
There is a common area that you pick up your yugata, tooth brush, etc.
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
There were many onsens to choose from. The lobby area looks impressive. However, the staff spoke very little English. They charge 200 yen for each extra towel! We are a family of 2 adults and 2 kids and they only have 2 large towels and I was told kids don't get towels! The room looked very dated and it was dusty. I am surprised that they charge much higher price for their rooms with such poor service. The only redeeming features was the yakiniku restaurant in the hotel was quite good and reasonably priced but again very dated decor. The view of the mountains is impressive.
Stayed 1 night in Oct 2019

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ben
This is a great place to stay near the National Park and Mt. Aso. Very comfortable rooms and three onsen (Japanese bath) and a personalized buffet breakfast along with three restaurants including great Korean barbecue
Stayed 2 nights in Dec 2017

4/10 Poor

Rita

Disliked: Cleanliness, staff & service
No English speakers working there. Very confusing staff people.

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Room comfort

10/10 Excellent

YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best base for exploring Mt. Aso
Aso Villa is probably the best place to base yourself for exploring Mt. Aso. In the wider world of hotels, it's a Frankenstein: a sprawling hodge-podge of different buildings connected by a maze of hallways. Like most ryokans, it kicks guests out each day from 10 am until 2 pm for cleaning, but has rooms with western-style beds and with a Japanese-style tatami-sitting area. This is very convenient if you don't like having to clamber around on the floor after a day of hiking. Aso Villa also has three or four different restaurants for guests to choose from. All have pretty good food and atmosphere, though the "Viking" buffet breakfast becomes a zoo each morning when the various tour groups pile in. But having that choice is key in a town with little choice for dinner options. Aso Villa also has a few onsen to soak in. If you're lucky, your room will have a view of Mt. Aso. All in all, a perfectly convenient place if not a beautiful hotel on its own.

6/10 Okay

Anuck, Japan

Liked: Cleanliness, staff & service, room comfort
An Ok hotel to stay at
Great stay. I would recommend it if you are in the Aso area for one night. If you can get a good deal that includes the dinner buffet, go for it. Breakfast and dinner were decent. The baths were nothing special, but nothing to complain about either.

6/10 Okay

Anuck, Kumamoto, Japan

Liked: Staff & service, property conditions & facilities, room comfort
Nice place to stay for one night
Check-in was quick and painless. The hotel is big, so you have to do some walking to get to the public baths and buffet restaurant. The baths were Ok, nothing to write home about. The room was fantastic. Clean beds, nice bath. Our travel-mates got a room with tatami floor for relaxing. Ours had a nice big bath that we used in the morning. There was a mini fridge but it was moldy. A quick call to the front desk would have probably fixed that though. There is wifi in the rooms but no password is required, which made me feel a little uneasy. Not much to see outside, except the flower garden. There was also a nice soccer field with fake grass, but I don't play soccer. I didn't get a chance to check out any of the other restaurants, but the buffet was pretty good. I'd give it 3.5-4/5 stars if I could. Good food can make a mediocre hotel great.

6/10 Okay

Pak Ling, Hong Kong

Disliked: Cleanliness, room comfort
Good hub location to travel in Aso areas
Located within a scenic area, Nice buffet, electric keetle is weak, rather conjested twin room with nice lobby.The Onsen facility is acceptable.

8/10 Good

King, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good hot springs
This hotel is reasonably close to Aso Volcano. The hotel has a big hot spring facilities with both indoor and outdoor hot springs. I would probably come back to this hotel simply because of the hot springs. There are other activities guests can do in the hotel. It's a good resort for families with children. I heard friends saying that the dinner buffet was not particularly impressive. So, I tried something else. There are 4 to 5 restaurants guests can go to for dinner which is included as a package. I tried the Japanese shabu shabu. Not bad.

10/10 Excellent

HUAN CHUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離阿蘇車站需要走一小段路，如果行李比較大件的旅客會比較辛苦一點。 也可以考慮從阿蘇車站搭客運到最近的巴士站下車，再走過去。飯店的餐飲很不錯，泡湯也非常舒服。
Stayed 1 night in Nov 2024

8/10 Good

Marie-Claude, Lac-des-Îles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vieux hotel bien entretenu.
Stayed 1 night in Dec 2024

10/10 Excellent

SHINICHIROU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tatuya

Stayed 1 night in Nov 2024

10/10 Excellent

wah tung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yasuhiro

Stayed 1 night in Nov 2024