6/10 Okay
NORAH
1 Oct 2025
Disliked: Property conditions & facilities, room comfort
Was a disappointing stay. The rooms really need a refresh, especially the bathrooms. The design and organization of the hotel is not very functional, with all rooms opening to the big, open, center lobby. We could hear all the chitchat from the front desk, and the eating sounds from meal times while in our room. The open layout also meant there was no place for housekeeping to do their work so the stairwell areas were often full of stuffed laundry bags and cleaning supplies. Walls were thin and we could hear next room conversations through the wall. One afternoon the key code door lock to our room stopped working and had to be reset. Our last evening the internet went out, which meant no Wi-Fi and no tv, while regular cell data reception in the hotel was terrible to the point of useless. There is no overnight hospitality staff past 10pm, so things like the internet outtage can’t get addressed until morning. The young man at the desk that we interacted with the most was lovely, but otherwise this was a frustrating stay and I can’t say I recommend it.
NORAH
Stayed 3 nights in Sep 2025
