6/10 Okay
Vinod, Mountain House
Travelled with family
17 Dec 2024
Liked: Cleanliness, amenities
The front desk staff were professional and courteous, offering a welcoming experience. The hallways and exterior are well maintained, creating a pleasant environment. The complimentary breakfast and WiFi were nice added perks.
That said, the rooms are in need of renovation to match the overall quality of the property. The valet parking is convenient, and the staff were friendly; however, our rental SUV's bumper was unfortunately damaged by the valet staff.
For future visitors, I recommend purchasing rental car insurance coverage to avoid unnecessary stress over minor damages.
However, the rooms are in need of renovation to align with the overall quality of the property. The valet parking service is convenient, and the staff were friendly, but unfortunately, our rental SUV's bumper was damaged during the process.
Vinod
Stayed 2 nights in Dec 2024