The room was so tiny that you couldn't even open the door the whole way until it hit the bed. The A/C unit was in the bathroom, so if you wanted to keep your room cool, you needed to keep the bathroom door open. But when the bathroom door was open it blocked the TV. So you couldn't even sit in bed and watch TV without being hot! There were literally only 15 inches to squeeze thru between the sink and the wall to get into the shower! The floors were so uneven, that there was a 3-4 inch gap at the door just to make the door swing open. The only place to put luggage was at the foot of the bed, but when you put even a small duffle bag there on the floor, then there wasn't room to walk between the luggage and the bed. Room had a microwave sitting on top of the refrigerator but the cord wasn't long enough to reach any outlets, so you had to move the microwave and set it on the floor to be able to use it. The refigerator and microwave were under the small garment rack so then you couldn't even hang anything on the rack (but there weren't any hangers to use!) 3 Flights of stairs going up to our room were very steep.... but the railings were so dirty and sticky that I didn't want to touch them. No one at the desk when we arrived at 7:30 PM - just a handwritten note with our key (that anyone could have picked up and used before we arrived!)