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Heritage Auckland

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Auckland

Indoor pool, outdoor pool, open 6:30 AM to 11:00 PM, pool umbrellas
Front of property
Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Reception
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
35 Hobson Street, Auckland, 1001
  • Sky Tower
    3 min walk
  • SkyCity Casino
    3 min walk
  • Queen Street Shopping District
    5 min walk
  • Auckland (AKL-Auckland Intl.)
    27 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tower Superior

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Superior

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Tower Executive Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Executive Suite

  • 91 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Executive Suite

48-inch flat-screen TV with digital channels

1 Bedroom Executive Suite

  • 91 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Tower Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Deluxe Suite

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower Two Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Two Bedroom Suite

  • 91 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Hotel Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Deluxe Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Hotel Deluxe Family Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Deluxe Family Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Tower Superior Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Superior Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Hotel Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Tower Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Executive One Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hotel Executive One Bedroom Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Tower Executive One Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Tower Executive One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Tower Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom Tower Suite

  • Sleeps 4
  • 2 King Beds

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includes taxes & fees
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About this property

Heritage Auckland

Art Deco Auckland hotel in Auckland Central Business District with a health club
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a health club. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace and Access to hot tub are on-site.
Heritage Auckland offers 109 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 48-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Heritage Auckland's great location. During your stay, you're just a quick walk from Sky Tower. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the size of the guestrooms and the helpful staff
  • Steps from Sky Tower and 8 minutes on foot from New Zealand Maritime Museum
Heritage Auckland offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Heritage Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Auckland hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (NZD 45 per day; includes in/out privileges)
  • Limited on-site parking

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 7 floors
  • Art Deco architecture
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Heritage
Heritage Auckland
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland Hotel Auckland Central
Heritage Auckland New Zealand
Heritage Auckland Hotel
Heritage Auckland Hotel
Heritage Auckland Auckland
Heritage Auckland Hotel Auckland

Heritage Auckland Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 450 out of 1004 reviews" "
Rating 8 - Good. 338 out of 1004 reviews" "
Rating 6 - Okay. 133 out of 1004 reviews" "
Rating 4 - Poor. 61 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bit of noise from the flats across the way and some of the facilities weren't open (the pool) and depending on your room, it may be a bit of a hike around the hotel. But the standout for this trip was the bed! It was so comfortable. I could book myself in just to have a good night sleep. There were full kitchen facilities and laundry facilities in the room which would be handy if we were staying longer. Overall, a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely art deco motel close to all amenities lovely soft bed,shame i was give incorrect times for when breakfast ended when i rang reception to check this the night before, so i had to hunt for a place to eat in the morning Reception staff in the morning were very helpful with this
Stayed 1 night in Aug 2024

8/10 Good

K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sauna and spa!
Stayed 1 night in Aug 2024

6/10 Okay

Teneia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very large property so you will have alot of walking to get to your room depending on what wing you will be staying in. Building is an mix of apartments, hotel rooms and businesses so be prepared to walk past people working when walking around the property. Room was a great size and hot water pressure was great. Just old wear and tear notifiable. Roof top pool and spa very nice area
Stayed 2 nights in Aug 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money compared to other Hotels in Auckland city. It’s an iconic landmark
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Property is a bit tired and not in a great area currently. Was convenient for the place I was working but not a fan for a getaway or part of a larger trip.
Stayed 1 night in Aug 2024

8/10 Good

callum

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Nigel, Melbourne

Stayed 3 nights in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Desiree

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would return 👍
Stayed 1 night in Jul 2024

6/10 Okay

Kathy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We pre warmed a really late arrival circa 2am but we’re not given a late checkout when they knew because of rugby game hotel Was booked our had they advised that I would’ve had chance to alter my booking , then we were offered on-site parking for $45!! To be out of carpark at 10am !! Rip off yes I asked for a refund but stiil rude to offer parking at full price at 2am on checkout date! Won’t stay again shame cos we really loved previous stays . H well
Stayed 1 night in Jul 2024

10/10 Excellent

Rahera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Travelled with family
Disliked: Staff & service
Staff were not very helpful and parking was very expensive. The pool area was in a separate building which was not clear in the listing.
Stayed 2 nights in Jul 2024

6/10 Okay

Elaine

Stayed 1 night in Jul 2024

8/10 Good

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only complaint I have was I found a sock down the wall side of the bed belonging to a previous guest.
Stayed 1 night in Jul 2024

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the CBD
Stayed 2 nights in Jun 2024

10/10 Excellent

L T

Stayed 1 night in Jun 2024

8/10 Good

Brian

Stayed 2 nights in Jun 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the heritage auckland, only wish it had been longer. We've been fortunate to have traveled to many locations around the world but this was definitely a favourite our our entire family. Very reasonable price, big rooms. Only downside was valet parking but we opted to park at skycity instead
Stayed 1 night in Jun 2024