Rendezvous Heritage Hotel Auckland

4.5 star property
VIP Access

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Indoor pool, outdoor pool, open 6:30 AM to 11:00 PM, pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
35 Hobson Street, Auckland, 1010
  • Sky Tower
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪9 min walk‬
  • Spark Arena
    ‪20 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Suite

  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

Tower Superior

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Tower Executive Suite

  • 91 sq m
  • Sleeps 2
  • 1 King Bed

1 Bedroom Executive Suite

  • 91 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Tower Deluxe Suite

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

Hotel Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Tower Two Bedroom Suite

  • 91 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Rendezvous Heritage Hotel Auckland

Luxury hotel with health club and sauna
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a health club. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace and Access to hot tub are on-site.
Rendezvous Heritage Hotel Auckland offers 109 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 48-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Rendezvous Heritage Hotel Auckland's great location. During your stay, you're just a quick walk from Sky Tower. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Steps from Sky Tower and 8 minutes on foot from New Zealand Maritime Museum
Rendezvous Heritage Hotel Auckland offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Rendezvous Heritage Hotel Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Auckland hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (NZD 45 per day; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Heritage
Heritage Auckland
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland Hotel Auckland Central
Heritage Auckland New Zealand
Heritage Auckland Hotel
Heritage Auckland
Rendezvous Heritage Auckland
Rendezvous Heritage Hotel Auckland Hotel
Rendezvous Heritage Hotel Auckland Auckland
Rendezvous Heritage Hotel Auckland Hotel Auckland

Rendezvous Heritage Hotel Auckland Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 458 out of 1003 reviews
Rating 8 - Good. 329 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Quiet, central, loved roof top swimming pool and area
Stayed 1 night in Jan 2025

10/10 Excellent

JILL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved that my room had a mini dishwasher, kitchen, oven, stove, AND A WASHER AND DRYER. Score! I will def stay here again. The rooftop pool was also super lovely for a spot to sun. There’s also tennis courts and an outdoor chess area.
Stayed 5 nights in Jan 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great weekend getaway.
The room was really beautiful and really spacious - get the upgraded rooms if you can! I loved the layout of the bathroom. The only issue (and it is very small) was the air conditioning in the bedroom - I just couldn't figure out how to get it to work. The rooftop pool is fantastic - thoroughly recommend.
Stayed 2 nights in Jan 2025

8/10 Good

Seth

Stayed 3 nights in Jan 2025

10/10 Excellent

Mike, Christchurch

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop swimming pool is awesome and located in a very conveniently place.
Stayed 5 nights in Jan 2025

10/10 Excellent

Peter

Stayed 2 nights in Dec 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an inner city stay this is in a great location - easy walk down the hill to the Viaduct, restaurants, cafes. Also 1 minute walk from the City to Airport Bus Stop
Stayed 1 night in Dec 2024

6/10 Okay

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was dreadful. It was so bouncy and squishy, no support at all. Every movement either my partner or I made the other person could feel meaning we barely slept.
Stayed 2 nights in Jan 2025

2/10 Terrible

MARY TAI

Travelled with partner
Terrible service inefficient no room service, one lift working out of three, upon check in waited 20 minutes unmanned reception, then key didn’t work, I had to call for the Bath Robes and Slippers, indoor spa pool broken, no restaurant or bar open no breakfast, no chopping board in full kitchen, stuck on level 3 for nearly 30 minutes at 8.30am and a new Mother had to deliver breast milk to a customer waiting in the Lobby then got locked in the stairs area luckily I heard her, no toilet in the Lobby area, no trolley service when checking out I had to go down get the trolley myself with my husband in the wheelchair, dirty old Balcony and furniture, this hotel is not a 4 star international hotel more likely a 2.2. Extremely disappointed 😢 especially being New Year’s Day given my entire family stayed 4 years ago for Christmas and Boxing Day and service and facilities were great therefore I suggest Expedia revisit this hotel simply not worth $255 for there Tower Executive Suite and I am requesting a full refund as I have always travelled and stayed and booked with Expedia please advise.
Stayed 1 night in Jan 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Dylan

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Booked thinking i was staying at the heritage not the towers 2 of 3 elevators were broken an the stairs were off limits trying too get to an from the room was a nightmare
Stayed 1 night in Dec 2024

10/10 Excellent

Norman Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Stayed 1 night in Dec 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie, Tauranga

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Ali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage is a sturdy hotel with some great amenities. Would benfit greatly from a overhaul and clean up of the spaces.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice roof top pool. Staff very friendly VIP parking, close to downtown area
Stayed 2 nights in Dec 2024

6/10 Okay

eliot

Stayed 2 nights in Dec 2024

8/10 Good

Briar

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities
Really enjoyed the pool and spa. Apartment was OK, but sound travelled so could hear noise from adjacent apartment and a few problems (no plug in sink, light not working).
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Last resort place to stay
I booked I didn’t know we were being put in the old section. It’s rundown poorly maintained in the hallway smell
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Sandy on the reception was fantastic so welcoming and the beds so comfortable and would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfy clean room, bar and restaurant didn’t need anything else
Stayed 2 nights in Dec 2024