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M Social Auckland

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Social Auckland

Terrace/patio
Exterior
Harbour Suite View Inclusions Galore | View from room
Lounge
Breakfast and dinner served, local cuisine

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Parking available
  • Gym
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    2 min walk
  • New Zealand Maritime Museum
    2 min walk
  • Auckland Ferry Terminal
    2 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Social Twin View Inclusions Galore

View from room

Social Twin View Inclusions Galore

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Social Twin XL

Room amenity

Social Twin XL

  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Social View Twin XL

View from room

Social View Twin XL

  • 27 sq m
  • Harbour view
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Inclusions Galore

View from room

Social King View Inclusions Galore

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Suite View Inclusions Galore

Harbour Suite View Inclusions Galore | In-room safe, desk, laptop workspace, blackout curtains

Harbour Suite View Inclusions Galore

  • 58 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View King

View from room

Social View King

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin

Room amenity

Social View Twin

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Social Twin

In-room safe, desk, laptop workspace, blackout curtains

Social Twin

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Social King

Social King | View from room

Social King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

M Social Auckland

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
M Social Auckland's great location gets high marks from our customers. During your stay, you're just a quick walk from Auckland Ferry Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Beast & Butterflies
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • Steps from Princes Wharf and New Zealand Maritime Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and a garden are also featured at the eco-certified M Social Auckland. Parking is available for a fee.

This Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Beast & Butterflies – This restaurant specialises in local cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (85 centimetre high)
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • Valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 848 out of 1003 reviews" "
Rating 8 - Good. 123 out of 1003 reviews" "
Rating 6 - Okay. 19 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 3 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

TANYA

Liked: Cleanliness, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Caleb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

10/10 Excellent

Gladston

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short city break in an excellent location
Weekend catch-up with friends. We had booked an earlier date, non refundable, work commitments interfered and we couldn’t make the original date. Hotels.com/M Social agreed to shift the date which they didn’t have to but was absolutely appreciated. Hotel is in an excellent location so close to all the downtown bars restaurants and of course the waterfront. Excellent service from the valet parking team too, water bottles in the car for our trip home afterwards.
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay, easy valet parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Miluska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upmarket hotel very central to the viaduct. Highly recommend this great hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Euclid A

Liked: Cleanliness, amenities, property conditions & facilities
This is the second time I stayed here and I will definitely return. The views of the harbor are unparalleled. The hotel is conveniently located for easy access to the more popular cultural sites. Definitely a keeper.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked all boxes for group.
Staff efficient and friendly. Lovely views from room. Convenient location. Excellent meals.
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Amenities
:)
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Location is great for exploring Auckland CBD. Upgrade to top floor room was great as well
Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Stayed 1 night in Aug 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
All staff were friendly, talkative and always ready to assist. Hotel is in a great position overlooking the harbour. Room had everything we needed
Stayed 3 nights in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Great hotel. Very comfortable, friendly and helpful staff, great location, good bar, food and coffee options
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of the activity and yet quiet and relaxing.
Stayed 1 night in Jul 2024

10/10 Excellent

Vineel, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and welcoming staff. Lovely room - clean and tidy. Staff went out of their way to make our stay welcome and enjoyable.
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

James, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a fantastic location. The staff was responsive and helpful. Our room had a great harbor view and was very comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

Himal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Tania

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
L hôtel est bien situé, près de bons restaurants, des commerces, des ferries pour Waiheke. 👍
Stayed 1 night in Jul 2024