Novotel Auckland Airport

4.5 star property

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Photo gallery for Novotel Auckland Airport

Exterior
In-room safe, desk, blackout curtains, soundproofing
Breakfast, lunch and dinner served
Superior Double Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Free WiFi

Explore the area

Map
35 Tom Pearce Dr, Auckland International Airport, Auckland, 2022
  • Butterfly Creek
    ‪14 min walk‬
  • Rainbow's End
    ‪11 min drive‬
  • Mt. Smart Stadium
    ‪13 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪4 min walk‬

Room options

Superior Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Auckland Airport

Luxury hotel with fitness centre and 24-hour front desk
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site. Housekeeping is available on request.
Novotel Auckland Airport offers 263 accommodations with iPod docking stations and a safe. A pillow menu is available. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Auckland Airport's great location gets high marks from our customers. During your stay, you'll be within walking distance of Butterfly Creek. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 11 minutes by car from Rainbow's End and 13 minutes from Mt. Smart Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 8 meeting rooms.

WiFi and wired Internet are free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Auckland Airport.

Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

For a fee, guests can enjoy full breakfast on weekdays from 5:00 AM to 10:00 AM and at the weekend from 5:00 AM to 10:30 AM.
THIRTEEN50 Kitchen & Bar – This bistro serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (NZD 50 per day)

Food and drink

  • Full breakfast available for a fee 5:00 AM to 10:00 AM on weekdays and 5:00 AM to 10:30 AM on weekends; NZD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • THIRTEEN50 Kitchen & Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 75 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 35.00 per person
  • Nearby parking fee: NZD 50 per day (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Airport Novotel
Novotel Auckland Airport
Novotel Hotel Auckland Airport
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Hotel
Novotel Auckland Airport Mangere
Novotel Auckland Airport Mangere
Novotel Auckland Hotel
Novotel Auckland Airport Hotel
Novotel Auckland Airport Auckland
Novotel Auckland Airport Hotel Auckland

Novotel Auckland Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1159 out of 1680 reviews
Rating 8 - Good. 360 out of 1680 reviews
Rating 6 - Okay. 93 out of 1680 reviews
Rating 4 - Poor. 34 out of 1680 reviews
Rating 2 - Terrible. 34 out of 1680 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable room. Friendly staff. Perfect location to airport and car rental
Stayed 1 night in Jan 2025

4/10 Poor

Carmena

Travelled with family
Liked: Cleanliness, staff & service
Great location, rooms are clean and comfortable but with little to no effort to make the room experience memorable eg properly sized cups for tea and coffee and more area to make refreshments. The pump for the body wash wasn't working properly so we couldn't shower with soap. The big let down is the mediocre restaurant. Service is polite and efficient as was the front desk but food is average at best. Breakfast items were mainly lukewarm, with too many items being offered instead of fewer better ones. Auckland is world class city, so why can't the Novotel also be world class? I suggest someone from their kitchen management stay somewhere like the Shangri La in Bangkok to see how a hotel kitchen runs and creates excellent food.
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for an airport hotel

Arrived very late due to a long flight delay-greeted by a very friendly member of staff and checked in quickly. Great stay, very clean room and was perfect for us! Checking out-we asked a question and the member of staff was brilliant-very helpful and friendly
Stayed 1 night in Jan 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent except shower…

Great for proximity to international airport terminal. Odd shower construction ensures water all over bathroom floor and possibly carpet.
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super convenient and good gym

Excellent convenience when stumbling dead tired off an international flight. The gym wasn’t as nice as Pullman, but still very good. Great job on sustainability.
Stayed 1 night in Jan 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort

Good but dissappointing in equal measure

A convenient airport hotel for an overnight between flights. Good room and food. However I was dissappointed and somewhat surprised that 100 dollars was taken from my card on checkin - 'for incidentals' they said. Actually taking money from my account rather than just using the card as security for 'incidentals' is a first anywhere for me. I have used Accor/Novotel hotels elsewhere with this happening. A refund would then take 2-3 days they said. I find this policy disconcerting and left me with a bad impression of Auckland Airport Novotel
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were a bit too soft for my preference
Stayed 1 night in Jan 2025

10/10 Excellent

damian

Liked: Cleanliness, staff & service, room comfort
Fantastic hotel so close to airport that its perfect for early flight
Stayed 1 night in Jan 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was great and amazing bathroom with a great view of the airport and harbour
Stayed 1 night in Jan 2025

10/10 Excellent

NICOLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed the night before a flight. The hotel was incredibly convenient to the international terminal and a short 10 minute walk from the domestic terminal. The restaurant was great. The room was small, but very clean and comfortable. Additionally, the staff was incredibly friendly. Would recommend to anyone looking for close accommodations to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

All good, but restaurant so-so But good for one night
Stayed 1 night in Jan 2025

10/10 Excellent

Deepti

Stayed 1 night in Jan 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and smart room design

Everything about this stay was excellent! Check-in took a minute, about the same amount of time it took to reach the hotel from international arrivals via the quick walk across the way. The room was sleek and clean with an intelligent layout that makes the most of the moderate room size. Shower was hot with great pressure and the tap water tastes great. Bed linens were a welcome comfort about 24hours of flying! The view of the water was a plus. Highly recommend this place for anyone looking to crash or just get refreshed for the day, right at the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Stayed 1 night in Jan 2025

8/10 Good

Sandra

Liked: Amenities
I like it so I keep coming back
Stayed 1 night in Jan 2025

10/10 Excellent

ARTHUR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning crew could be a little More attentive. There was a pair of shorts left in our closet.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Greg

Travelled with partner
Close to airport
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Stayed 1 night in Jan 2025

8/10 Good

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within 2 minutes' level walking distance from international terminal at Auckland airport.
Stayed 1 night in Jan 2025