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Quest on Queen

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Apartment, 1 Bedroom | 1 bedroom, premium bedding, desk, blackout curtains
Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, oven, stovetop
Apartment, 1 Bedroom | Living area | 32-inch Smart TV with digital channels, TV
Apartment, 1 Bedroom | Balcony
Property entrance

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 332 sq m

Popular amenities

  • Housekeeping
  • Breakfast available
  • Gym
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

Map
62 Queen Street, Auckland Central Business District, Auckland, 1010
  • Queen Street Shopping District
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪4 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, premium bedding, desk, blackout curtains

Apartment, 1 Bedroom

  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3

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About this property

Quest on Queen

Aparthotel with a fitness centre, steps from Queen Street Shopping District
This smoke-free aparthotel features a fitness centre, laundry facilities and express check-out. WiFi in public areas is free. The apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a sitting area.
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.
This aparthotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. You'll find features such as free WiFi in public areas, plus a gym and breakfast (surcharge). Built in 2006, this comfortable aparthotel has 36 apartments over 16 floors. Free WiFi and a kitchen are available in the apartment.
  • Air-conditioned apartment with kitchen, washer/dryer and balcony
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queen Street Shopping District and Commercial Bay
As a guest of Quest on Queen, you'll find a fitness centre, laundry facilities, and express check-out. Public spaces have free WiFi.

This 3.5-star Auckland aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Cot: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch Smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cots (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

Quest on Queen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 319 out of 716 reviews
Rating 8 - Good. 277 out of 716 reviews
Rating 6 - Okay. 77 out of 716 reviews
Rating 4 - Poor. 25 out of 716 reviews
Rating 2 - Terrible. 18 out of 716 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness
Good location. Close to transport, shopping and dining options. Good size and nice to have a balcony. Pillows were lovely. Bathroom sink was blocked and shower head was broken but didn't ruin our stay. We would book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, room comfort
Highly recommend
Was a comfortable stay. Great location to the city, food and public transport. Parking in fort street was a couple minutes walk and convenient. Clean and tidy. Balcony was great. Sofa bed was made up ready for the kid, very helpful.
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice quiet hotel. Good staff.
Stayed 1 night in Sep 2024

6/10 Okay

Fiachra

Liked: Cleanliness
Disliked: Room comfort
Loud and soulless rooms
We were disappointed with the accommodation and did not enjoy our stay. Noise is a huge issue in this hotel which has absolutely no insulation or noise dampening whatsoever. You can hear people snore, sneeze, cough speak etc through walls. The building is a mix of residential and hotel and we had a very loud family above us who the hotel could do nothing about When we asked about moving rooms the receptionist said “the other rooms are even worse” … Secondly the room was nothing like the room in the pictures: everything was old, worn and very poorly laid out. No decorations or any attempt to make it a nice space. The kitchenette was the main reason we booked but barely used in the end because it was so poorly equipped; a grand total of 3 knives, forks, spoons plates etc , one large bowl only, tiny frying pan, no hand soap no kitchen towel or oil nothing to clean with after cooking
Stayed 5 nights in Sep 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and neat room, everything worked and more than sufficient supplies provided i.e. coffee etc. Comfortable bed. Only issue is the nearby club which was quite noisy.
Stayed 1 night in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Older style property with traditional key entry which was a nice change. Well appointed and comfortable bed. Was a bit noisy at night as I could hear music from a nightclub and when the person in the room next to mine came home at midnight it sounded like someone was coming in to my apartment which was a little alarming.
Stayed 1 night in Aug 2024

10/10 Excellent

SHAUN

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Will stay again. Noisy on a Saturday night but no big deal
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will stay here again
Stayed 3 nights in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Raewyn

Travelled with family
Will never stay here again even if you paid me! I’ll start with the minor issues and end with the deal breaker. We turned up and there was no bed for our son. Not wanting to ruin our vacation and try and find another hotel we settled for him curled up on the couch. Quest gave us some linen. Don’t assume putting two adults and a 8yr old child into wot ifs search will mean you have the correct amount of beds. Although it is in a handy location unfortunately there is a night club that goes until 3am. Some noise is to be expected however even at 10 floors up it sounds like the DJ is in the room with you. Finally not all of the apartments are owned by quest. I was awoken to two people fighting. Swearing, yelling and slamming doors. I could not get hold of anyone from quest to sort it. Ringing reception went straight to an answer phone. When the fight turned violent with what I felt was people being pushed against the walls etc we rang the police. Whilst in the phone to the police a person was thrown or pushed through a window taking the whole window and aluminium frame out of the wall. Our son was terrified. Still couldn’t get hold of quest. The police then rang my husband to come down and let them into the building. In the morning there was blood in the lift and the receptionist had no idea what had happened. We complained that we should have had someone answer and we shouldn’t have been the person letting police in etc. They refunded 1 night. Beware!
Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Good walking distance to vector arena
Stayed 2 nights in Jul 2024

10/10 Excellent

SHAUN

Business traveller
Liked: Cleanliness, room comfort
Consistently great!
I stay here every time I come to Auckland. Beautiful sized apartment hotel that is clean and modern. The staff is so friendly and helpful. I’m always a fan.
Stayed 3 nights in Jul 2024

6/10 Okay

Penelope

Liked: Cleanliness
Stayed 2 nights in Jun 2024

4/10 Poor

Anna-Lee

Business traveller
Disliked: Cleanliness
Tired hotel. Due to new road layout, cant drive to hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Delivered On Everything
The hotel is downtown on Queen Street. It is self catering. Everything worked. Smart TV, a big plus. Right by the harbor, close to the Skytower. No issues with check in, check out. Staff was friendly. Easy access to hotel. Any negative, like loud noise, was not their fault. Near supermarkets and many eateries.
Stayed 8 nights in May 2024

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great stay right in the heart of Auckland for more than a reasonable price. Lots of places to eat & drink nearby, would stay again
Stayed 1 night in May 2024

10/10 Excellent

Ayden

Liked: Cleanliness, amenities, property conditions & facilities
The space in this property was very comforting for time I stayed and the environment surrounding it was very entertaining. Always out of the building exploring the city, it’s very relaxing coming to an amazing room after a long day.
Stayed 3 nights in Apr 2024

10/10 Excellent

SHAUN

Business traveller
Liked: Cleanliness, room comfort
Amazing as always!
Stayed 5 nights in Apr 2024

6/10 Okay

Junfang

Travelled with family
There’s only one set of key. Even though I requested for two sets as my husband and I needed to do different things separately, we could only have one more key for the door of the room. No extra tag for the main entrance and the lift, there was no use for that extra room key. And when we checked out, we happened to have some data issue with our unlimited data plan of our phones. We just hoped to get the Wi-Fi to book an Uber to go to the airport, but the reception just said no Wi-Fi on the ground floor. That’s it! No more help. Didn’t care at all. Finally we got help from other tenant who shared us hotspot for us to call an Uber; otherwise we didn’t know how to go through this dilemma. Thanks that gentleman very much
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort
Nice serviced apartment/hotel
We stayed for 3 nights at the Quest. It was in a great location close to the waterfront (cruise port). We had a 1 bedroom apartment which was clean and comfortable. It had a washer/dryer and a small kitchen. The balcony area was nice for sitting outside.
Stayed 3 nights in Mar 2024

10/10 Excellent

MICHAEL, MARIETTA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel it was very clean and organized and we had very good time and experience and enjoyed during our stay. It is close to everything wit good views I recommend it to anyone.
Stayed 7 nights in Mar 2024

6/10 Okay

Ashleigh

Travelled with partner
Stayed 1 night in Mar 2024

10/10 Excellent

AJ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff good location
Stayed 1 night in Mar 2024