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voco Auckland City Centre by IHG

4.5 star property

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Photo gallery for voco Auckland City Centre by IHG

Rooftop bar
View from room
Exterior
Rooftop bar
Suite, 1 King Bed, Harbour View | Lake view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Sky Tower
    ‪4 min walk‬
  • SkyCity Casino
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪7 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbour View | Lake view

Suite, 1 King Bed, Harbour View

  • 50 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

  • 27 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Sky Tower View)

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed (Sky Tower View)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbour View

  • 27 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed, Accessible

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Horizon by SkyCity

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.9 out of 5, Exceptional, (362)
The price is €127
for 1 room
includes taxes & fees
11 May - 12 May
Horizon by SkyCity

About this property

voco Auckland City Centre by IHG

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking.
Voco Auckland City Centre by IHG offers 201 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Voco Auckland City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queen Street Shopping District and 4 minutes on foot from Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. The luxury voco Auckland City Centre by IHG also features a fitness centre, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Bar Albert – On-site rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co – This restaurant specialises in Italian cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 59 per night)
  • Covered parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 45 for adults and from NZD 35 for children
  • Covered self-parking fee: NZD 59 per night
  • Valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

voco Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 495 reviews
Rating 8 - Good. 91 out of 495 reviews
Rating 6 - Okay. 19 out of 495 reviews
Rating 4 - Poor. 10 out of 495 reviews
Rating 2 - Terrible. 11 out of 495 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Soraya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Average for the brand & cost

Not the usual experience from the IHG group unfortunately. Ripped towels, infrequent room service, had to demand toilet paper multiple times. Didnt have the usual amenties kits. Behind shower doors where dirty and the grout needed a good clean but room was otherwise tidy. Absolutely NO ventilation. AC is motion sensored and temp limited. The on site laundry was a plus, breakfast was a great selection but the raw bacon was gross. Overall pretty expensive for what it was.
Stayed 7 nights in Jan 2025

10/10 Excellent

maryanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Homeless living right across the street in the alcove.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable stay. Everything we needed was within waking distance. Offered a later checkout when our flight was delayed which was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Zoltan

Stayed 5 nights in Jan 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room with plenty of space and views. Everything was great right in the city, but not sure why they put sensors above the bed. There was a bright green light that stayed on it was that bright you had to pull the sheet up to get to sleep.
Stayed 3 nights in Jan 2025

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family of 4 staying but only 2 glasses were provided for water. We found a mouldy jellybean under the bed and items from a previous tenant in one of the drawers. Hotel was clean and had great views, very convenient for inner city stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel. Close to all shops, walking distance to the Viaduct. A very nice experience.
Stayed 2 nights in Jan 2025

2/10 Terrible

Robert

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The lady who check us in Wednesday morning was literally amazing, Her name began with an A, but hard for me to remember. However, the rest of the staff gave off the impression we worked for them. Sal in the rooftop bar was the worst. Very uncooperative and zero hospitality. We had to call to get our room cleaned. Asked for laundry bags, never got them.
Stayed 4 nights in Jan 2025

8/10 Good

Jane, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but the restaurant only has pizza for dinner.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Hotel is clean and modern. Would definitely stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Staff was helpful at check in and any other front desk related items were taken care of immediately. Location was great
Stayed 2 nights in Jan 2025

10/10 Excellent

C T

Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Payton, Dutton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voco is centralized. It was very easy to walk anywhere we needed to go.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rosalina

Stayed 2 nights in Jan 2025

10/10 Excellent

Karen Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and central located within walking distance to main attractions such as sky tower an casino plus queen street shopping and harbour.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk staff who provided excellent communication when we unexpectedly arrived early. Room was very clean, welcoming and plenty of space available with lovely views of the city. The beds were extremely comfortable and the black out curtains were excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Great location and very comfortable and clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Stayed 2 nights in Jan 2025

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to harbour and Skytower. We had a fantastic view from our corner room. I would have given 5 stars but during our 6 night stay we had to ask for servicing of our room on 3 occasions. The staff were very apologetic and arranged the service asap. Overall a good stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

WILLIAM

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel & location

Great location in city centre. Clean & comfy room. Modern. Large bathroom. Nice hotel restaurant. Would highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views of the city. Easy check in and check out. Comfy bed and a really nice bathroom
Stayed 2 nights in Dec 2024