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Hotel am Rathaus

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Photo gallery for Hotel am Rathaus

Property entrance
Hypo-allergenic bedding, down duvets, memory-foam beds, minibar
Street view
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Am Hinteren Perlachberg 1, Augsburg, Bayern, 86150
  • Augsburg Town Hall
    ‪1 min walk‬
  • Augsburg Cathedral
    ‪6 min walk‬
  • Fugger Museum and Fuggerei
    ‪6 min walk‬

Room options

View all photos for Single Room, City View

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Single Room, City View

  • 16.0 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Comfort Double Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Best Western Hotel Augusta

  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Parking available
4.1 out of 5, Very good, (640)
The price is €113
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Best Western Hotel Augusta

About this property

Hotel am Rathaus

Central Augsburg hotel connected to a shopping centre, steps from Perlachturm
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Other amenities include express check-out, free newspapers and a hair salon.
Hotel am Rathaus offers 31 accommodations with minibars and a safe. Memory foam beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel am Rathaus. During your stay, you'll be connected to a shopping centre and just a quick walk from Perlachturm. Enjoy features like free WiFi in public areas, plus a bar and concierge services.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Steps from Perlachturm and Augsburg Town Hall
As a guest of Hotel am Rathaus, you'll find multilingual staff, concierge services, and complimentary newspapers in the lobby. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel am Rathaus also features room service (during limited hours), express check-out, and a hair salon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Augsburg hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, German, Italian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • A bar/lounge

Things to do

  • Shopping

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 6:00 PM) and Sunday - Sunday (7:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between 23 December and 7 January.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Saturday: 6:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Am Rathaus Augsburg
Hotel Am Rathaus Augsburg
Am Rathaus Hotel Augsburg
Am Rathaus Hotel
Am Rathaus
Hotel am Rathaus Hotel
Hotel am Rathaus Augsburg
Hotel am Rathaus Hotel Augsburg

Hotel am Rathaus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 103 reviews
Rating 8 - Good. 44 out of 103 reviews
Rating 6 - Okay. 9 out of 103 reviews
Rating 4 - Poor. 5 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can't recommend Hotel am Rathaus enough. Although the rooms are cozy, we had everything we needed. The staff more than anything went above and beyond to ensure our stay was comfortable, thank you so much! It was not easy travelling with a baby, and we appreciated the extra care. We also enjoyed the breakfast onsite. It had everything we like and would want to get the day started.
Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alice

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were Road works directly outside the hotel, starting noisily around 06:30 daily - no the fault of the hotel,. of course. But the lift was not working - my room was on the 2nd floor, I am 81 years old and have to walk with a stick, so that was difficult.
Stayed 5 nights in Sep 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Property is definitely dated but very well kept. We had a nice stay.
Stayed 1 night in Sep 2024

4/10 Poor

Amit

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hot and humid during summer
Hot and humid during summer. Would avoid during hot summer months as the building just absorbs heat and has no AC. The breakfast buffet is uncovered so there were flies on the meats and melons. Positives is the location is perfect and has a car park (very cramped and hard to park) Very good pros balanced by very bad cons.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small and parking under the building was tricky. Breakfast buffet was adequate. Front desk was fine. Loved hearing nearby church bells.
Stayed 1 night in May 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah, Gambrills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They leave a welcome note and a little bag of gummy bears on your bed. Staff are super nice with very good English. Yummy breakfast. Great kocation
Stayed 1 night in Dec 2023

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Christmas market.
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff
Very helpful staff and excellent location, walking distance to many attractions and public transportation. The clock bell tower is right there and rings every 15 minutes from 7am to 19 pm. Otherwise a quiet location off the Main Street. The staff is outstanding!
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Stayed 1 night in Sep 2023

8/10 Good

Angelika

Stayed 4 nights in May 2023

2/10 Terrible

Anthony

Stayed 1 night in Dec 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
A well cared-for hotel, with friendly, helpful and cheerful staff. A comfortable room with good bed and linen
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Perfect location, great staff and service. The one change I would like. Is a refrigerator that keeps things at a colder temperature.
Stayed 3 nights in Aug 2021

8/10 Good

Helga

Business traveller
Liked: Cleanliness, property conditions & facilities
quite unprofessional behaviour
Unfortunately there was no one who let us in. We arrived at two pm and found other guests standing in front of the locked hotel. We found out by coincidence that the restaurant beside had the safety number to enter the hotel. No person to check us in.The room keys laid at the reception desk. We found it quite unprofessional. Later we heard the lady of the reception preferred to spent this very warm day at the lake instead in the hotel... What more to say...
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to explore old town, friendly staff
Fast, easy, friendly check in, speak English. Location is good, although the hotel does not look right out onto the Rathausplatz as I thought it did. Bed was good, pillows were very flimsy and flat. Comforters smelled like they needed to be aired out. Breakfast is typical German fare. Staff is very friendly and helpful. We spent one night and overall enjoyed our stay.
Stayed 1 night in Sep 2020

8/10 Good

Darius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Darius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

8/10 Good

Darius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Darius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020