Comfort Suites - South Austin

2.5 star property

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Desk, free cots/infant beds, free WiFi, bed sheets
Lobby
Lobby
Exterior
Desk, free cots/infant beds, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Breakfast included

Explore the area

Map
5001 S IH 35 , Austin, TX, 78744
  • South Congress Avenue
    ‪3 min drive‬
  • St. Edward's University
    ‪3 min drive‬
  • Austin Convention Center
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites - South Austin

Hotel with free breakfast, near South Congress Avenue
This smoke-free hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Comfort Suites - South Austin offers 80 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation is furnished with double sofa beds and desks. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites - South Austin. During your stay, you'll be within walking distance of Austin Department of Veterans Affairs. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from South Congress Avenue and 6 minutes from Austin Convention Center
  • Pets welcome for a fee (restrictions apply)
Comfort Suites - South Austin offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Comfort Suites - South Austin also features laundry facilities and a lift. Free self parking is available.

This Austin hotel is smoke free.

Guests are served a free local cuisine breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites South Austin Hotel
Comfort Suites South Austin
Comfort Suites Austin Austin
Comfort Suites - South Austin Hotel
Comfort Suites - South Austin Austin
Comfort Suites - South Austin Hotel Austin

Comfort Suites - South Austin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Check in fast. Room big clean. Bathroom very clean. Good towels, shampoo and bodylotion good. Breakfast was ok there was variety.
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Stayed 1 night in Jan 2025

6/10 Okay

LATARSHA

Stayed 1 night in Dec 2024

10/10 Excellent

Gilbert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Jan 2025

2/10 Terrible

Sebastian, Charlotte

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smell moldy..
Stayed 2 nights in Dec 2024

2/10 Terrible

Sebastian, Charlotte

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here are the 3 items that need to be addressed… 1.- the first room was so dusty, that my kid would not stop coughing and we had to move to new room at 3:40am. 2.- someone made a mess in the elevator. It look like pee… it took the entire night and day before it got cleaned. 3.- finally the entire windshield of a car was left broken in the parking lot. Most likely the a car was stolen from the parking area.. yet management did not do much… we ask to call the police.. because most like a guest would wake up to a nasty surprise…
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice large rooms, easy to park and good neighborhood. Our room had some stains on carpet and could have been cleaner. Otherwise nice stay overall
Stayed 1 night in Dec 2024

10/10 Excellent

Elvira

Stayed 1 night in Dec 2024

10/10 Excellent

Estella

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in Nov 2024

4/10 Poor

John

Stayed 4 nights in Nov 2024

2/10 Terrible

Garrett

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Kourtny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. The room was dirty, there were spiders under the bed, hair and trash underneath the matress, the walls were digusting, burn holes in the matress cover, and rips in the carpet. We immediately left. I tried to get a refund for our stay and they lied about the entire experience saying things that didn't happen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Tina

Travelled with family
Liked: Staff & service, amenities
My room had urine stain on the wall, carpet can use a deep cleaning. Bed was very comfortable. Maid forgot to check the microwave. There was a waffle from a previous guest. I was charged a pet fee for a small dog. Expedia stated pet fee for dogs over 15lbs.
Stayed 1 night in Dec 2024

10/10 Excellent

debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel although most of the staff was new and didnt know the area well. Of course I can always use map apps. School next door so felt safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ethan

Stayed 2 nights in Oct 2024

2/10 Terrible

Elijah

Stayed 3 nights in Oct 2024

10/10 Excellent

Jean-Philippe

Stayed 2 nights in Nov 2024

2/10 Terrible

Barbara

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
At check in Cathy was not friendly I was like we were bothering her, she never made eye contact when I asked questions and she was brief. The first room had feces on the floor, the next room was very dirty the couch, carpet, bedskirt all had stains, the toilet was dirty, the lamp shades did not have proper hardware to keep the shades in place, light bulbs missing or burnt out. Room smelled bathroom door knob falling off. Area was not the safest. I only stayed because I purchased my own cleaning products otherwise I would have immediately left, the beds were uncomfortable and worst of all when i got home I had bites on me, checked and it was bed bugs. DO NOT waster your $$ staying here.
Stayed 3 nights in Nov 2024

6/10 Okay

Elva

Stayed 2 nights in Oct 2024