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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Lobby sitting area
Room amenity
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
805 Neches Street, Austin, TX, 78701
  • Paramount Theatre
    ‪7 min walk‬
  • Sixth Street
    ‪9 min walk‬
  • Texas State Capitol
    ‪10 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm)

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comm, District View)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, City View

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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Desk, blackout curtains, soundproofing, iron/ironing board

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1545)
The price is €193
for 1 room
includes taxes & fees
17 Mar - 18 Mar
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About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Hotel with free breakfast, a short walk to Sixth Street
An outdoor pool, a fitness centre and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking.
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with a safe and free newspapers. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Austin Downtown - University by IHG. During your stay, you're just a quick walk from Sixth Street. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of Sixth Street and Texas State Capitol
Holiday Inn Express & Suites Austin Downtown - University by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Austin Downtown - University by IHG. For a fee, parking is available.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 735 out of 1250 reviews
Rating 8 - Good. 292 out of 1250 reviews
Rating 6 - Okay. 102 out of 1250 reviews
Rating 4 - Poor. 61 out of 1250 reviews
Rating 2 - Terrible. 60 out of 1250 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the front desk personnel!! They were all so friendly!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kate

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, safe and clean
Stayed 1 night in Nov 2024

8/10 Good

Chadi

Liked: Cleanliness, staff & service, property conditions & facilities
Good and quiet place
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Travelled with family
Liked: Amenities
Beautiful. Good location.
Stayed 1 night in Nov 2024

2/10 Terrible

Arman

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Bonnie

Liked: Amenities
Staff friendly and helpful but facility is old. Wall in my bathroom was peeling up in one area. There are no electronic chargers for phones in the rooms. Parking is in the basement- takes much longer to get cart to get travel items then go down to basement. There is a 15 minute parking in the front to unload making it ok if you just need to let people out of the car.
Stayed 1 night in Nov 2024

10/10 Excellent

Melvin

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Janterria

Travelled with partner
Disliked: Staff & service
I attempted to cancel this 3 night trip due to a death in the family. Expedia attempted to call the property without success. I attempted to cancel the room 654 EST, which should have been a click to cancel but it required a phone call and no one answered. When contacted it was a little after 7 EST and missed the deadline by a few minutes and a flawed process costed me over a lot of money. Even after cancelling I was charged the entire stay without even checking in. I am an IHG member and I know booking third party changes services, but this is a major disservice. To have to fly out of state and book another hotel for a funeral and still have to call the property for a refund because I was charged when I didn’t check in seems dishonest and disheartening. I would hope that this doesn’t happen to another customer. Being charged for the property lack of responsiveness in horrible customer service. Working with expedia the property agreed to give to refund 2 nights that I was charged, which I am grateful for.
Stayed 3 nights in Nov 2024

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff really need to up their customer service. We don't need looks and attitude. If someone is being friendly and courteous, reciprocate. Don't shut their mood down. I wish they would have been friendlier
Stayed 1 night in Nov 2024

10/10 Excellent

rich

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We came into Austin for the Interpol Concert. The hotel was conveniently located right down Red River to the Moody amphitheater, so walking by was a great option to the concert and to restaurants and clubs in the area. Very comfortable and somewhat quiet. The clubs in the area are loud and play Late into the night, so it’s not a knock on the Hotel (they do provide ear plugs). We would definitely recommend this hotel for anyone visiting downtown Austin.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kellie, Weymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night here. Room was adequate and facilities were clean. Rochelle at the feont desk was super friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and some great recommendations. The room and facility was nice and clean. Breakfast was good and convenient. This hotel is a great value!
Stayed 3 nights in Nov 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Cinquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool view
Stayed 1 night in Nov 2024

10/10 Excellent

Cinquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool view
Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
I’ve stayed here before as it’s great rates and walkable to things. Unfortunately I had hats in the bathroom which lead to a bite as they were on towels. When reporting to the front desk, she said hmmm and that was kind of it. Again it’s a comfortable place for a budget, but the service is in line with that.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachel

Stayed 2 nights in Nov 2024

4/10 Poor

aniker

Stayed 3 nights in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Krista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location!
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Nov 2024