6/10 Okay
Joy H.
16 Oct 2024
Technically as promised but subpar
What a hard one to rate….the property was exactly as pictured and was well stocked. It delivered on what was promised but the rules on this one are outrageous. I didn’t love paying an extra $60 ($20 per nights for three nights) when we had three adults, one toddler, and one infant. Less than half the beds were used yet we had to pay extra? Seems like false pricing advertised. We also acknowledged their no shoes in the house rule (very tricky with a toddler) yet after few hours of running around his feet and legs were black from the residue on the floors. I’m guessing it’s environmental but I would have felt better if he could have worn shoes without being threatened with an extra fine. Extra fines were threatened extremely often. The checkout rules were just as absurd. Never have I been asked to sweep, mop, wash and dry towels, yet still pay a cleaning fee. Communication was decent from the property manager but they were all automated messages. I did send one question through the VRBO app and it was never answered or acknowledged. To be fair, it did say texting was the best way for a faster response, but it was never answered with the 24+ hours we had left on our stay. The high chair and pack and play were used for my infant and were in great condition.
Overall, a decent place to stay. It had a weird layout and not enough seating around the one tv for anymore than we had. If you fill all the beds, you’ll be charged a lot more than listing and not have enough room.
Joy H.
Stayed 3 nights in Oct 2024