10/10 Loistava
Monika S.
16.9.2024
Awesome Home
Awesome home; wanted to talk with Owner but it was not granted to me!!! Wanted to rebook the same week next year and it quoted me $1000 MORE!!!!! No way!!! There are too many homes on a market for us to be taken advantage of!!!!
Again, home was great and we want to stay at least 2x times next year and maybe 1x time this year but since the rates increased by that much AND we DISLIKE dealing with VACASA immensely; I assume we need to find another Home where we can vacation on a regular basis.
Side note in regards to VACASA: You will never text/speak with someone local. As a customer; you are just a number. They use the same standard answers word for word until they have to use 1-2 sentences themselves. Most likely you will talk to someone in India that has no idea what is going on in Avon, NC!!!
Those were our days:
1: Cleaning Co was in almost 1 hr linger; so we could not e tee until approx 6pm; which was an issue with my med problems that no one cared about. The home was still
Dusty, lamp shades 3/4 off, windows dirty so my husband cleaned first. We contacted VACASA and received a call be t day; by then we already cleaned up.
2nd day: Internet outage
3rd day: Electricity outage in neighborhood but our neighbors had electricity!!!
4th day: Internet outage. Called/texted again only to find out that we had to call the local Internet co ourselves.
1-7th day: asked before and during booking sec times if we can have a late check-out because of my medical problems. 8 am they said No
Monika S.
Yöpyi 7 yötä syyskuussa 2024