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Mandarin Oriental, Boston

5.0 star property

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Photo gallery for Mandarin Oriental, Boston

Lobby
Point of interest
Breakfast, lunch, dinner served; local and international cuisine
Point of interest
Breakfast, lunch, dinner served; local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

Map
776 Boylston St, Boston, MA, 02199

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Double Room, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Residential)

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Suite, 1 King Bed (Residential)

  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premier)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Premier)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Premier)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Double Room (Premier)

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

  • 97 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Royal Suite, 1 King Bed

  • 242 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Back Bay)

Suite, 1 King Bed, Corner (Back Bay) | Living room | LCD TV, video game console, DVD player, pay films

Suite, 1 King Bed, Corner (Back Bay)

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 158 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Mandarin Oriental, Boston

Luxury hotel connected to a shopping centre in Boston with a full-service spa
This hotel features a full-service spa, a restaurant and a health club. Other amenities include a bar/lounge, a sauna and WiFi in public areas.
Mandarin Oriental, Boston offers 148 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels, video game consoles and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Mandarin Oriental, Boston has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the room service at Mandarin Oriental, Boston. During your stay, you'll be connected to a shopping centre and just a quick walk from Copley Square. Enjoy features like a full-service spa, a restaurant and a gym.
  • Enjoy local and international cuisine while dining at Ramsay's Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Treat yourself to body treatments, reflexology or facials at The Spa at Mandarin Oriental, Boston
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the room service
  • Steps from Newbury Street and The Shops at Prudential Center
  • Cats and dogs welcome for a fee
Mandarin Oriental, Boston offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Mandarin Oriental, Boston. For a fee, parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Ramsay's Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Filipino, French, German, Hindi, Italian, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 72 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 to 65 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ramsay's Kitchen

Things to do

  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 65 per person
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston
Mandarin Oriental, Boston Hotel
Mandarin Oriental, Boston Boston
Mandarin Oriental, Boston Hotel Boston

Mandarin Oriental, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 259 out of 332 reviews
Rating 8 - Good. 45 out of 332 reviews
Rating 6 - Okay. 13 out of 332 reviews
Rating 4 - Poor. 9 out of 332 reviews
Rating 2 - Terrible. 6 out of 332 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Hannah, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Soohyang

Liked: Staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s definitely a cut above standard hotels.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The legendary, almost mystical, service and attention to detail that is the hallmark of excellence at a Mandarin Oriental? Look no further. Add in the incomparable location within Back Bay Newbury St. With Gordon Ramsey as its “hotel restaurant”, there really is nothing further to be said. The best of Boston.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gary

Stayed 1 night in Nov 2024

10/10 Excellent

Chiara and Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Naushad, Bulimba

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel and staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent location, clean, very large rooms, amazing staff. I do wish they used top sheets and not just a duvet but that is a personal preference.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rosenaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and perfect location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yannan

Stayed 2 nights in Sep 2024

8/10 Good

Papinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we initially booked did not match the images presented on the website, leading to disappointment during our three-night stay in an accessible room. The shower depicted in the photos was quite different from what we encountered, and the beds were significantly smaller than anticipated. Although we raised these concerns with the hotel, we were unable to switch rooms until our third night. This was particularly disheartening as we had been looking forward to this long-awaited break. When we finally moved to the room we had expected, it was a relief, but unfortunately, two of the nights still fell short of our expectations. Overall the location is great,hotel is clean and we enjoyed using the spa. If we had been allocated the final night stay over the 3 nights there would be no complaints.
Stayed 3 nights in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Zha

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most wonderful stay at the Mandarin Oriental in Boston. The room was perfect and the staff 5 star. Can't wait to come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Meruyert

Liked: Cleanliness, amenities, property conditions & facilities
All is good !
Stayed 3 nights in Sep 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Estela

Travelled with family
En general excelente atención del personal, instalaciones, servicio a cuarto.
Stayed 3 nights in Jul 2024

6/10 Okay

MARIKO

Stayed 1 night in Jul 2024

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and located in a very desirable area. Back bay is one of my favorite places in Boston. The staff were great, very professional and always trying to help. If there is one thing that needs TLC is the carpet on the hallway and especially the first floor.
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Edward, shickshinny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-around high quality stay. Excellent staff. Mirror in bathroom could use additional lighting. A bit dim for shaving.
Stayed 3 nights in Jul 2024