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Steigenberger Hotel Bad Neuenahr

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Photo gallery for Steigenberger Hotel Bad Neuenahr

Front of property
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Pool

Explore the area

Map
Kurgartenstrasse 1, Bad Neuenahr-Ahrweiler, RP, 53474
  • Koechemarkt Bad Neuenahr
    ‪1 min walk‬
  • Synagogue
    ‪7 min drive‬
  • Government Bunker Documentation Site
    ‪8 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪46 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Steigenberger Hotel Bad Neuenahr

Hotel with a casino, in the vicinity of Government Bunker Documentation Site
A casino, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
Steigenberger Hotel Bad Neuenahr offers 216 accommodations with minibars and espresso makers. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include baths or showers, bathrobes and hairdryers.

This Bad Neuenahr-Ahrweiler hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Steigenberger Hotel Bad Neuenahr, you're just a quick walk from Koechemarkt Bad Neuenahr. You'll find features such as free WiFi in public areas, plus a restaurant and a casino. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 8 minutes by car from Government Bunker Documentation Site and 13 minutes from Gemarkenhof Ostrich Farm
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 23390 square feet (2173 square metres) and includes conference space. A casino, a terrace, and multilingual staff are also featured at Steigenberger Hotel Bad Neuenahr. Parking is available for a fee.

This Bad Neuenahr-Ahrweiler hotel is smoke free.

1858 Grill – This restaurant serves breakfast, lunch and dinner.
Bistro Ora – This bistro serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • Uncovered parking on site (EUR 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1858 Grill
  • Bistro Ora

Things to do

  • Bicycle rentals
  • Casino
  • Pool
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 23,390 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
The following facilities are closed on Monday and Tuesday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night for adults; EUR 0.80 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 29 per day (in/out privileges)
  • Nearby parking fee: EUR 15 per day (492 ft away)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Steigenberger Bad Neuenahr
Steigenberger Hotel Bad Neuenahr
Steigenberger Hotel Bad Neuenahr Germany/Bad Neuenahr-Ahrweiler
Steigenberger Bad Neuenahr Hotel Bad Neuenahr-Ahrweiler
Steigenberger Bad Neuenahr Hotel
Steigenberger Bad Neuenahr Bad Neuenahr-Ahrweiler
Steigenberger Bad Neuenahr
Steigenberger Hotel Bad Neuenahr Hotel
Steigenberger Hotel Bad Neuenahr Bad Neuenahr-Ahrweiler
Steigenberger Hotel Bad Neuenahr Hotel Bad Neuenahr-Ahrweiler

Steigenberger Hotel Bad Neuenahr Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 442 reviews
Rating 8 - Good. 166 out of 442 reviews
Rating 6 - Okay. 46 out of 442 reviews
Rating 4 - Poor. 13 out of 442 reviews
Rating 2 - Terrible. 2 out of 442 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is really good for a business stay. They have a strange policy on Breakfast delivery, all to the room because of corona which is fine, but you must specify a window of time. I don't mind that but both mine and my colleagues were late, both days. If you're ordering order earlier is the moral of the story. Otherwise good hotel.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand outside
Grand exterior is sadly not met on the interior. Very comfortable, but clearly aimed at an older clientele and not refreshed and modernised like their other properties
Stayed 2 nights in Aug 2020

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic without the luxury currently
With covid-19 the hotel was really missing the "added extras" you expect at this level. Closed bar and facilities. Rooms without any of the plushness. Fantastic breakfast however. Just maybe give it a miss as a hotel until post covid
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect and very nice place and staff
Stayed 2 nights in Nov 2019

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is as can be expected of Steigenberger. Great character in perfect surrounding.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern clean rooms set in a beautiful location. Around 25 minutes from the Nurburgring, this is an ideal place to stay if you want to relax in the evening. Good parking on site and quality food in the restaurant.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I Lille the breakfats. I also liked the Sauna. Everything was Great.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything about our stay was as good as usual,which is very good, but we were extremely disappointed that the swimming pool was closed for refurbishment. We received no warning of this, either at check-in, or by means of a notice in reception or in our room. The first we knew was when we arrived at the pool ( a long walk ) only to find it locked up and empty of water.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Shower design is terrible water comes out. Told front desk several times - no action taken
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Ok but not worth the reputation
Nice hotel but clearly riding on it’s reputation without putting much effort in. Staff is professional but not very friendly, nice or attentive. Location is great and there’s free parking in the area (weekends), about 5 min walk from the hotel. The hotel itself is a bit outdated but some areas and rooms are nicely renovated. The pool area is very outdated but is undergoing a renovation right now. Sauna is ok-ish but not impressive by any means (please combine sauna with the pool area). The room was very nice and comfortable! Large walk-in closet was a positive surprise. Very nice bed. Something I was not impressed about was housekeeping. The shampoo & shower gel bottles had been opened as the seal was broken on all bottles so I threw them away but the next day they were not replaced. Also, the toilet paper in the bathroom had only a little bit left, which was strange. Breakfast was good but the staff didn’t look very happy. Note that this hotel is very popular among more elderly folks.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Swimming pool was great thermal pool. Nice and warm. Clean
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night trip November
We stayed 2 nights at the end of November with our little boy who is almost 3. Check in was smooth and our room was ready early. The room itself was huge with a view looking out front toward the town. Some good restaurants within a short walk, we had a nice lunch in an Italian. We were in the area visiting friends but I could see how it would’ve a great base to visit the surrounding area. Especially in the summer to visit nearby vineyards. Would recommend
Stayed 2 nights in Nov 2018

8/10 Good

ANTONIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sharing in the charm of old times
This is my second stay at this hotel that smells of old aristocracy and belle epoque times for the privileged classes. I recommend it for the location, the thermal swimming pool and the excellent breakfast. And if you like thermal baths there is a public one with the typical water games, saunas etc. at 100 meters.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay but beautiful hotel!
I was only able to stay one night on my way through on a business trip but the hotel was absolutely lovely, clean, comfortable, quiet and the staff were wonderfully helpful. Breakfast buffet was excellent. Will definitely stay there again.
Stayed 1 night in Nov 2017

10/10 Excellent

Genadijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great hotel ,great Breakfast, the location is perfact.
Stayed 9 nights in Sep 2017

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
It was great, but the room smelled like marijuana whenever we entered. Not that it is necessarily a bad thing, but didn't think it was necessarily the best thing ever either.
Stayed 1 night in Sep 2017

10/10 Excellent

jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017