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Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Reception
BBQ/picnic Area
Indoor pool
Front of property
Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪9 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 1 Bedroom (with Kitchen)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite (One Bedroom Wolf)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 2 Bedrooms (with Kitchen)

  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area | 43-inch LCD TV with cable channels, TV

Suite (Two Bedroom Wolf)

  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Suite)

Loft (Suite) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Loft (Suite)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and outdoor tennis courts are on-site.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banff Rocky Mountain Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff Off-Leash Dog Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 5-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Banff Rocky Mountain Resort, you'll find 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available.

This Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Alpha Bistro – This family restaurant serves breakfast, dinner and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 906 out of 2178 reviews
Rating 8 - Good. 632 out of 2178 reviews
Rating 6 - Okay. 341 out of 2178 reviews
Rating 4 - Poor. 176 out of 2178 reviews
Rating 2 - Terrible. 123 out of 2178 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

8/10 Good

Carla

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condos are very nice, reasonably priced and pet friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaspreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its neat and clean …. also safe
Stayed 1 night in Jan 2025

10/10 Excellent

Teslynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Lipika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dulce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option when visiting Banff

This hotel is truly lovely, featuring excellent customer service. They are available 24 hours a day, always ready to kindly provide any information I needed. The rooms are impeccably clean. I will undoubtedly return and stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in a 2 bedroom Wolf room was fantastic. The room was clean and well equipped, with plenty of space for our family to relax. It is just a short drive down into Banff townsite, and after many years of vacationing in Banff once or twice a year this is the place we will continue to come back to.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Stayed 1 night in Jan 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for what you pay.. could use a renovation.. was offered an upgrade to renovated suite for extra money but didn't bother for just one night.. cleaning isn't meticulous but overall I'd stay again because it's good value for the accommodation you get and free shuttle to downtown several times a day if you don't feel like paying for parking
Stayed 1 night in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Katlen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch for MICE!! Could never have anticipated spending our girls' trips running away from mice in our hotel room. We were awoken at 5am by rustling noises. Upon further investigation, we found a mouse in our bathroom garbage, which we promptly trapped and immediately called the front desk for assistance. The young man who answered was unphased by our situation and informed us that we would have to wait until 7 or 730 for someone to come clean our room, or we could remove it ourselves. After waiting until after 730, we called the front desk again, only to be told that someone wouldn't be available until 8 am. While on the phone with them, ANOTHER mouse ran across the bedroom floor. It was at this point that we decided it was not possible for us to continue staying in this room. The front desk did offer us a new room. However, their complete lack of concern over the situation is baffling. I was told that since we are in a national park, it is to be expected that the hotel has mice. I have stayed in MANY hotels in Banff and never had a mouse as a roommate, let alone 2. Maybe the management team can connect with other local hotels for tips on how to keep the hotel hygienic and rodent free for their guests.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ayisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Jayne

Stayed 1 night in Jan 2025

10/10 Excellent

Jaswinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Brahamjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Afton

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Cole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great, one evening a heard of elk came right up to our living room window. One big negative was the barbecues are terrible. There was 3 that were for us to use. All of which didn’t work properly at all. The only half of the burners lit.
Stayed 3 nights in Jan 2025

8/10 Good

Palgun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2025

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not that bad but the floors were pretty dirty but overall it’s really cozy and nice might come back.👍 Also the pool was dirty and the water was pretttyyy cold but I liked the hot tub.
Stayed 1 night in Jan 2025

6/10 Okay

Sagar

Liked: Cleanliness
Disliked: Property conditions & facilities
It was good close to Banff town but property scattered different sections like for pool and hot tub is in the main building so not convinient to access it or they should have pool and hot tub for alll individual buildings
Stayed 1 night in Jan 2025

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service
Very neat rooms, everything was to standard
Stayed 1 night in Jan 2025

8/10 Good

Blake

Stayed 1 night in Jan 2025

8/10 Good

Alona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
we liked everything but there were not enough bathrobes and disposable shoes. since we didn't bring them with us, but wanted to go to the pool, it wasn't very convenient. we went to the reception to buy them but there was no such service. I advise you to add them to the paid services if someone needs them
Stayed 2 nights in Jan 2025