Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity
Along with a restaurant, this smoke-free hotel has a fitness centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a fireplace at reception and multilingual staff assistance.
Otter Hotel offers 174 accommodations with a safe and a hairdryer. This Banff hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.
2 hot tubs are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Otter Hotel, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
Free WiFi
Free self-parking
Enjoy a bite to eat at the restaurant
Amenities include a car charging station, multilingual staff and a lift
On-site recreation includes a gym and 2 hot tubs -
Just a 3-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. WiFi is free in public spaces. Otter Hotel offers its guests 2 hot tubs and a fitness centre. Otter Hotel also features multilingual staff, a fireplace in the lobby, and a lift. Free self parking is available.
This 4-star Banff hotel is smoke free.
Good Folk – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free covered self parking on site
Food and drink
A restaurant
Restaurants on site
Good Folk
Things to do
2 hot tubs
Gym
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
In a national park
In the mountains
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (107 centimetre wide door)
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: CAD 30 per pet, per day
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: CAD 30 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
We should mention
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff
Otter Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Tried out this new hotel in Banff. They are sister hotels with the Canoe hotel next door. While not 100% complete, the service was great and the rooms very clean. The rooftop hot tub next door was super warm in the cold wintertime. And the restaurant was quaint and food was great. As a platinum hotels.com member I was upgraded and received a $25 dining credit. And the front receptionist Petra was super helpful!
Gorgeous new hotel in Banff. We had a great time at the Otter hotel in Banff. Great service, beautiful decor, and exceptional cleanliness.
We will be back.