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The Elk & Avenue Hotel

3.0 star property

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Photo gallery for The Elk & Avenue Hotel

Front of property – evening/night
Lobby sitting area
Standard Loft | Down duvets, desk, laptop workspace, blackout curtains
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Laundry

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬
  • Tunnel Mountain
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | Down duvets, desk, laptop workspace, blackout curtains

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elk & Avenue Hotel

Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 37-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elk & Avenue Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the convenient parking and the restaurant
  • Steps from Banff Lake Louise Tourism Bureau and 14 minutes on foot from Banff Centre for Arts and Creativity
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Elk & Avenue Hotel offers its guests Access to hot tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Farm & Fire – On-site restaurant.
Good Earth – On-site coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (CAD 10 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 991 out of 1581 reviews
Rating 8 - Good. 366 out of 1581 reviews
Rating 6 - Okay. 152 out of 1581 reviews
Rating 4 - Poor. 43 out of 1581 reviews
Rating 2 - Terrible. 29 out of 1581 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lori

Travelled with family
Liked: Amenities
Great location! Upgraded sauna and hot tub were lovely. Rooms simple but comfortable. A microwave would have been a great addition. Parking was convenient and easy and heated! Ski lockers available at no additional charge too! The restaurant on site was great as was the Good Earth coffee shop attached. Walking distance to shopping and great restaurants!
Stayed 4 nights in Jan 2025

6/10 Okay

Amarjot

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Cayla, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms. Hot tub was too hot, but the staff were working on getting it fixed and were prompt with responding to our requests from our room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2025

6/10 Okay

Amber

Travelled with family
Disliked: Property conditions & facilities
Room was adequate enough.. price was as expected for Banff. Clean enough, but definitely could use updating. The biggest complaint was the smell. We stayed on the second floor, and two hallway vents blasted air into the space that smelled heavily of food. It was awful. That being said- the food in the actual restaurant, Farm & Fire, was absolutely fantastic. We just didn’t want to smell it near our room!
Stayed 1 night in Dec 2024

8/10 Good

Jason

Stayed 3 nights in Jan 2025

8/10 Good

Heather

Travelled with family
Fantastic location! Staff was super friendly and very helpful. Would stay here again.
Stayed 4 nights in Dec 2024

6/10 Okay

Jad

Stayed 2 nights in Dec 2024

10/10 Excellent

Ryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mathieu's the best
Mathieu checked us in for our 8 night stay and he was fantastic. Knowledgeable, professional, courteous. You can tell he's just a great guy. One afternoon, he even greeted me with "Aloha" remembering that I was visiting from Hawaii. He just goes beyond the call and I wanted to recognize him for that. He was much appreciated.
Stayed 8 nights in Dec 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Joven

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great location and stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Trevor

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel a few times and the property continues to exceed our needs
Stayed 2 nights in Nov 2024

8/10 Good

Davendra

Liked: Cleanliness, staff & service, property conditions & facilities
Could have a better pull out, like a thicker mattress and extra blankets for it
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and convenient easy heated parking garage. Loved the coffee shop and restaurant in the hotel too. Great value, would definitely stay here again!!
Stayed 5 nights in Dec 2024

4/10 Poor

sean

Stayed 4 nights in Dec 2024

8/10 Good

Riccardo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
NYE 2024
New Years Eve in Banff is magical, but the hotel needs to make sure that the residents are taken care of e.g The Hot Tub was not warm, The heating in the room could not be adjusted, and the room looked a little unkempt.
Stayed 2 nights in Dec 2024

8/10 Good

Sadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good, but could use some refining
It was a nice room with good amenities, but the conditioner in the shower was empty. The beds were not comfortable. There were a lot of sounds from pipes in the roof that went on for 5 hours for 2 nights of our 5-night stay, which disturbed our sleep. The Wi-Fi was good, and the sofa bed was a nice touch. Thankfully, the jacuzzi and sauna were open. The jacuzzi was a bit lukewarm, and one day, several young men and women were fraternizing and drinking in it, which isn't the biggest issue, but I often saw kids come in, so it was inappropriate for a public bath.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anna Lissa, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly satisfied

10/10 Excellent

Samuel R

Stayed 4 nights in Dec 2024

6/10 Okay

Harjit

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very nice property, the living room area was old, but a very comfortable bed. Great location in the middle of Banff. A lot of restaurants nearby and my favorite was Fire and Farm inside the hotel. Cleaning service was excellent so was the underground parking. However, if they can just fix the data of furniture and decor, it will be a five star hotel.
Stayed 6 nights in Dec 2024

8/10 Good

Abby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is in a FANTASTIC location! Such an easy walk to downtown and all Banff has to offer. The only thing was we weren’t told the hot tub was closed upon check in or that they had hot springs vouchers available but overall it was a great stay!
Stayed 2 nights in Dec 2024

8/10 Good

Lavanya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024