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Tunnel Mountain Resort

3.5 star property
VIP Access

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV
Porch
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Indoor pool
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff National Park Information Centre
    ‪3 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪3 min drive‬
  • Tunnel Mountain
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Deluxe Condo, 1 Bedroom Loft (3 Queen)

  • 60 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Mountain Cabin

  • 60 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite, 1 Queen and 1 King

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite, 1 Queen and 2 Twins

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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The price is €217
for 1 room
includes taxes & fees
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About this property

Tunnel Mountain Resort

Family-friendly lodge with free local area shuttle and fitness centre
Along with an indoor pool, this smoke-free lodge has a fitness centre and a sauna. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the lodge include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Tunnel Mountain Resort. During your stay, you're just a quick walk from Surprise Corner. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This Banff lodge is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1087 out of 1785 reviews
Rating 8 - Good. 474 out of 1785 reviews
Rating 6 - Okay. 140 out of 1785 reviews
Rating 4 - Poor. 51 out of 1785 reviews
Rating 2 - Terrible. 33 out of 1785 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

K

Stayed 1 night in Jan 2025

8/10 Good

K

Travelled with family, Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Great bang for your buck. We had a stand alone cabin for the week and it was great. The staff was very kind and accommodating. The only reason for 4 starts and not 5 is because of cleanliness. The floors were not clean. The dining table had spilled drink spots on it (which came off very easily with warm water and soap...no scrubbing required), and there was hair on the linens. Have your cleaning staff step up their game, and there will be nothing to complain about. All-in-all a great experiance, and would absolutely book another stay. (But next time I'll be vocal, on site, about any cleanliness concerns)
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old School Banff Experience

Stayed 2 nights in Jan 2025

10/10 Excellent

Iannechate

Stayed 2 nights in Feb 2025

8/10 Good

Edwin

Liked: Staff & service, room comfort
We had a great weekend away. Booked this hotel specifically for the amenities kitchen and wood burning fireplace and it’s location. Our one bedroom studio condo was spacious and had everything we needed. The overall cleanliness could be improved alittle and fixing up the small minor repairs and painting would make it even better. The staff around the hotel and in the lobby were very police and nice and always helpful whenever we needed anything. Overall we would stay at this hotel again.
Stayed 2 nights in Jan 2025

8/10 Good

Gillian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Fun family getaway

We stayed in one of the cabins and our kids loved it. Nice to have a kitchen and separate sleeping areas. Also a great, quiet location. Stayed on a very cold weekend so had to drive to and from the pool and wished there was a hot tub. But otherwise a great stay!
Stayed 1 night in Feb 2025

8/10 Good

Donna Ruth

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good valie
Stayed 1 night in Jan 2025

8/10 Good

Yoon Kyung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great to stay. I will go back to here next trip for sure!
Stayed 1 night in Jan 2025

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent service ,surprise extras. Walkable distance to downtown
Stayed 2 nights in Jan 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Li

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good for family travel
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jan 2025

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucky

Stayed 1 night in Jan 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain view
Stayed 1 night in Jan 2025

10/10 Excellent

Roxana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love our stay eith my Sister and our Doggos at the redort! Friendly staff,they greeted us and gave us sm toys for our Doggos. Thank you!
Stayed 2 nights in Jan 2025

8/10 Good

Sandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Haven’t been here since the updates … Feels fresher and cleaner . Love the location and the availability of the use of the local bus . Would stay here again !!
Stayed 1 night in Jan 2025

8/10 Good

Sherri A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Devin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, really brings you into the mountain feel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Marie Antonette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have kitchenette in the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Jan 2025

10/10 Excellent

Anmoal

Stayed 3 nights in Jan 2025

8/10 Good

Susan

Travelled with group
Liked: Staff & service

Tunnel Mtn Resort

The beds are comfortable. The kitchen area is in great need of an update. Overall was good enough
Stayed 1 night in Jan 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Easy check in. We were only there for the night as we got up to go ski. Was easy in and out and the 3 bed option is awesome!!! Highly recommend and will be staying at this hotel again.
Stayed 1 night in Jan 2025